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Just closed my store Etsy is a marketplace with specific policies about what can be sold, and we take these policies very seriously. All items for sale must fit into one of our three item types—Handmade, Vintage, and Craft Supplies. You can read more about Etsy's...
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#1147846
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I have been a happy Seller on Etsy for 5 years. I have over 170 5-star ( and a 1 and a few 4 stars to be honest) reviews, and have sold almost 600 hand-made spinning wheels through their service In the last two days that has changed. According to their "Trust and...
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Anonymous
Claudia

Yo ordené un producto lo cobraron inmediata mente y no he recibido nada absolutamente pésimos servicio no podemos reclamar porque hay como

1.0
I didn't like
  • Poor seller tools and no phone number to the dispute team
#1138421
Reply to reviews
As a seller Etsy can be a nightmare too as they always seem to be on the buyers' side. Why can't they understand that if someone's buying an item for £4.95 that they are not going to spend twice as much again for tracked/signing to the US for instance? It's not rocket...
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3.0
#1138267
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Etsy - Order from 9/11 hasn't been shipped

Etsy
#1140881
I order one strawberry on NOVEMBER 9th from Belle Mead Hot Glass for $20.00 .Paid through Pay Pal paying $32.00 for shipping and handling. As of today 12/2 I purchase has not been received. I have not been contacted from the shop owner.I have sent her many email nicely asking her to respond. ETSY has been of no help either. What do I do NOW?
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Etsy - Rude shop representative

Etsy
#1138618
1.0
Details
Literally the only reason people order stuff from Etsy instead of amazon is because they want handmade things and to support artists. And the most special part of it all is that you have a genuine person on the other end talking to you the whole time. I haven’t even bought anything from this guy yet, and he was totally rude.
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Customer service
Delivery Service
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Style and Design
Value for money

Etsy - Dispute transaction ref#7831462194 and claim#3779899

Etsy
#1136479
5.0
Details
Ordered a phone case from Etsy and it never shipped I tried to contact seller and got no response
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Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Value for money
Website

Etsy - Rude seller

Etsy
#1134395
1.0
Details
I contacted a seller to ask specific question. She responded in a very rude way. I asked her help as I was a newbie but her answers continued to be put downs and rude. I told her that and she continued to text back rude things to me. There is no way to post this bad behavior on etsy and that stinks
Comment
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Customer service
Staff
DON’T EVER BUY FROM ETSY -As a buyer you don't get the kind of support you get from Amazon, Ebay -If you buy from one of their sellers, you can't rely on the ads In ETSY My Experience: I bought a key chain advertised as COPPER. (IGifties) I did not ask for engraving,...
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1.3
I liked
  • Etsy when it cared about customers - pre ipo
I didn't like
  • Ignored provided proof
  • Getting ripped off
  • Etsy supports the sellers
#1138126
Reply to reviews
THIS IS THE EMAIL i RECEIVED AFTER TRYING TO SET UP A WHOLESALE ACCOUNT. i AM A INDEPENDENT SELLER WITH AND INDIVIDUAL TAX RESALE LICENSE AT A BRICK AND MORTAR. THE SHOPPING INDUSTRY IS CHANGING AND PEOPLE NEED TO KEEP UP , THEY HAVE DONE THEIR ARTISTS A INJUSTICE BY...
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#1138059
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i have received this message after 2 days of creation of my shop , no reason , anything my family is old maker of leather handmade product , and i didn't sell anything . Hello, This is West from Etsy's Marketplace Integrity team. Thank you for your interest in selling...
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#1132470
Reply to reviews
Placed order number 1245030447 in the UK 7 working days ago. Products were due to arrive in 3-5 working days. No updates. Went online to check. Products not even despatched. Have send 2 emails. No reply and no UK telephone number anywhere to be found! This is all a...
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1.0
I didn't like
  • Being ignored and unable to make a telephone call in uk
#1121749
Reply to reviews
I had a growing, successful business selling prints and illustrations. Then one day I went to log in, only to find my shop had been "suspended." Obviously, the memo telling me to contact Etsy to find out what I needed to do to get my shop reinstated was a bunch of bull...
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Anonymous
Anonymous

You should've read the terms and conditions of the site. It's not "your" store, it's Etsy's. They reserve the right to shut down any store at any time for any reason. They don...

Anonymous
Anonymous

totally agree.Like all the market place, they are playing God.

1.4
#1121460
Reply to reviews
I purchased a dog harnas on one of the websites on etsy. Now etsy are withdrawing 11.98 a month for using their services. DO NOT USE YOUR CARD ON THIS SITE!!!! It is a scam! Your terms of service suck also. You can delete bad reviews. You are criminals and I am coming...
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1.0
I liked
  • Screwed
I didn't like
  • Your customer service
#1121363
Reply to reviews
Etsy - Buyer Beware!
Etsy - Buyer Beware!
Fair Warning to anyone that thinks ETSY is a "cool" place to shop. Had a seller put glass in a box without proper wrapping for $134.50 and ship it. Of course it arrived broken. Here's what happens next with this site: 1. I contact ETSY seller "SHORTPANTSVINTAGE" to...
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1.0
#1119813
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