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Ordered 2 denim necklaces from jeanistic Denim Fashion Jewelry on Etsy. One necklace is so sharp from metal pieces, on the back of the necklace, you can easily be cut by wearing . She didn't bother to make it safe to wear!!! The second necklace, denim and rhinestone,...
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#1116538
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What trust do I have with Etsy in the UK, when they don't have a UK Customer Service phone number like eBay. There is still a lot to learn from the masters at eBay. Get your customer support/services sorted out soon in the UK as I believe Etsy are making a lot of money...
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#1109738
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Where is the phone number to speak to someone! The last time I ordered was in July. I have not used this company since! Why was $69 withdrawn from my account this morning! Many people are not looking at their accounts on a daily basis, that is how they are scamming and...
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1.0
I liked
  • Product
I didn't like
  • Sixty nine dollars withdrawal from my checking account today
#1109304
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My Etsy account is in German I only speak English

Etsy
#1115201
2.7
Details
It's been going on for over one year. Everything sent from Etsy to me is written in German. I am signed in as English Speaking from the USA. Very frustrating and difficult to shop.
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Advertised vs Delivered
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Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Etsy - Very mad

Etsy
#1112146
2.3
Details
I ordered a package from Esty and the reviews said it would be there in one to two day i am still waiting for my package that i ordered last friday!!
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Style and Design
Value for money
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Etsy - rec a package

Etsy
#1108018
i rec a hat via mail today, but i did not order this
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Etsy - Poor customer service

Etsy
#1104143
1.3
Details
Buyers beware most etsy retailers do not accept returns. You're stuck with the purchase. Make sure that you're absolutely satisfied with the purchase before you buy =(
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Ive had a package ordered for my daughters 18th birthday which is 21st of sept , it is this thursday & my package still shows not shipped ... i will never order through you guys again & whats so bad is when i payed for it yall said it would ship on 13th then it got...
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1.0
#1102456
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“ENFORCE YOUR Published Policies” Shame on you Etsy for NOT enforcing YOUR published policies. This is published on your website” We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We...
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1.0
I liked
  • Etsy when it cared about customers - pre ipo
  • Products until now
I didn't like
  • Failure to honor their policies
#1102088
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COUNTERFEIT ITEM AT ETSY.COM
COUNTERFEIT ITEM AT ETSY.COM
I made a purchase to seller busbybabes07 in the United Kingdom, at Etsy.com, on 4/7/2017, in the amount of $166.80 Order number 1191029199. The item claimed as vintage Chanel brooch, authentic. I just found out the item is a counterfeit item. I am unable to open a...
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1.4
Product
I didn't like
  • Being ripped off
  • No guarantee
#1097875
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Also had a bad experience with Etsy
I complained to Etsy about a seller who I believed misrepresented the product he was selling on their platform. Etsy never investigated instead, only stated that the complaint would be put on seller's file. I lost the amount it cost to courier the items back to seller....
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Anonymous
Poet777

I ordered a vintage mirror. Looked like all was set, then shipping cost was "too much" so seller was refunding my $$. I contacted the seller and said I was willing to pay the ...

1.0
I didn't like
  • I was left at the mercy of the seller
#1095618
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Many Etsy Items falsely labeled
Etsy states clearly what handmade means, but the site is full of items listed as handmade that are just drop shipped from huge sources. This is obvious when you compare what they are selling with what is available from other people on the net. The same stuff. There...
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Product
#1091275
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Etsy Customer Care is the worst in the world. If you don't have time to sift through a million forums in hopes of finding the answer to your problem, you are basically out of luck. It seems that every time I get used to doing things one way and get really comfortable...
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2.3
#1090010
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Tried to order a 90th Birthday Poster. Went to pay and after just ordering 2 days ago, Etsy shut my account off. Shut off my account to buy for no reason. Tried to call contact number provided on line. It no long exists. Nothing more frustrating than all this...
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2.0
#1080564
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