Etsy Reviews

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Hi, I've been contacting sellers and suddenly I can't send any messages, it says its suspended can you please help me thank you.
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ID
#2947978 Review #2947978 is a subjective opinion of poster.
Location
Murrieta, California

Nothing

I really didn't expect much as Etsy NEVER answers any emails I send. I wasn't disappointed as they haven't replied to this inquiry either. I still can't leave reviews and am rarely ever able to find a way to contact sellers. Really sad.
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ID
#2947045 Review #2947045 is a subjective opinion of poster.
Location
Brookhaven, Pennsylvania

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New Reviewer
Update by user Oct 07, 2021

Waiting on a call back as I said

Original review posted by user Oct 07, 2021
Wtf Etsy says wrong password EVERY time I try to log on and MAKES ME go through that and deal with my email over and over! NO direct number to contact them any where on etsy. I had to resort to google. When I finally do call them you...
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ID
#2946798 Review #2946798 is a subjective opinion of poster.
Pros
  • Some real craftspersons
Cons
  • Communication with person a total hassle
  • Not user friendly
  • No contact to resolve issues via phone
Preferred solution
GOOD BYE etsy! NEVER AGAIN!!!

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New Reviewer

I have sold an item on Etsy which needs to be shipped out of state I contacted the buyer and told her I do not ship out of state. I tried to refund her money and it said it said the card I had on file

I recently sold an item on Etsy it was to be shipped at a stage which I do not do and told the buyer I would refund her money. When I went to refund her money it said the card I had on file was not usable. Yesterday yesterday I had fraud activity on my card so I had to order a new one.. The buyer is not very understanding they're understanding and is being nasty . So I'm not sure how I can is there how I can handle or resolve this issue. Please help
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ID
#2946537 Review #2946537 is a subjective opinion of poster.
Location
Towanda, Pennsylvania
Preferred solution
Problem resolved
New Reviewer

Help!

I CANT GET ANY ONE ON THE PHONE I WAIT AND WAIT AND IM 62 YEARS OLD AND IM NOT A COMPUTER WIZZ I NEED HELP SETTING UP AND GETTING GOING
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ID
#2946408 Review #2946408 is a subjective opinion of poster.
Preferred solution
HELP

Not able to send messages to a customer

We Have a Etsy shop Named JAIPURESILVER With the Same Email Address Hemantfatehpuria@***.com. Since Past Few Months We are Not Able to Send Messages To Our Customer Through Messages in etsy. kindly allow us to do so. we need to solve some matters and low review feedback with our customer
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ID
#2945720 Review #2945720 is a subjective opinion of poster.
Location
Jaipur, Rajasthan

No information on my order

Could not get tracking or estimated delivery time seller would not respond to my emails but I did end up getting my order
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ID
#2944984 Review #2944984 is a subjective opinion of poster.
Location
Semmes, Alabama
New Reviewer

This company will not answer the phone to resolve a problem that cannot be solved on line . They happily take money ..

Etsy - This company will not answer the phone to resolve a problem that cannot be solved on line . They happily take money ..
Original review updated by user Oct 06, 2021
Cannot access my account as it keeps saying it already exists .. cannot change the password .. and therefore cannot download my pattern purchases Please make this happen .. no more buying till rectify and their customer service phone number will not take calls

User's recommendation: Care with purchases.

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ID
#2944927 Review #2944927 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

I was hacked

My gpac9@***.com Account was hacked he just bought himself a watch and a gift card. Please help me get my account back. He switched it over to his email. And I am now unable to make changes
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ID
#2944899 Review #2944899 is a subjective opinion of poster.
Pros
  • No answers
Preferred solution
Full refund

I want to return the electrical cord for my sewing machine, that i have never used. Becore i barely had it out of the bag i found mine. The one from you is still packaged up.

Trying to return the sewing cord i bought. Had already found mine and don't need it, but you are SO DIFFICULT to get hold of.
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ID
#2944432 Review #2944432 is a subjective opinion of poster.
Location
Kalamazoo, Michigan

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New Reviewer

Suspended

Dont know reason my account is suspended. How can I open it back up????? I havent reserved a email detailing the problem
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ID
#2943262 Review #2943262 is a subjective opinion of poster.
Preferred solution
Access to my account

I don’t like how they work

Etsy takes a lot of money out of one sale I think its abusive what they do and now you cant speak with costumer service they say if you have a question go to his site and send an email , they never respond . Horrible company

User's recommendation: Don’t do business with Etsy.

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ID
#2943019 Review #2943019 is a subjective opinion of poster.
Location
Revere, Massachusetts

My account was closed with no explanation.

Im a buyer not a selle. Why cant I make purchases? I had a bad experience with Gianna photography by Gianna.
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ID
#2942708 Review #2942708 is a subjective opinion of poster.

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New Reviewer

Scammed by seller on Etsy

Order #203018**** I ordered in April shes posted shes recieved yet none of us have got one. It's been over 4 weeks.
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ID
#2942610 Review #2942610 is a subjective opinion of poster.
Loss
$23
Preferred solution
Full refund

Lousy customer service

I purchased a $347 wreath ti be delivered by September 15 / never arrived - no response to messages Your Customer Service was useless - all they did was tell me to contact the vendor, which I did - no response Opened a dispute with my credit card company What a shame - am done with Etsy

User's recommendation: Shop elsewhere.

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ID
#2942475 Review #2942475 is a subjective opinion of poster.
Location
Montverde, Florida