Etsy Reviews

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Seller never delivered , has never responded to my inquiries and etsy keeps telling me to contact seller to resolve!

I ordered 2 very expensive salt and pepper shakers from Richlynne woodworks on etsy - they were never delivered. contacted seller multiple times - no answer - used etsys channel to open a case - they told me to cont sell and closed the case!

User's recommendation: beware - Etsy will not back you up!

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ID
#2858834 Review #2858834 is a subjective opinion of poster.
Location
Ixtapa Zihuatanejo, Guerrero

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account suspended.

Update by user Sep 10, 2021

Just got a call back, the guy was very pleasant. But he told me there is literally nothing that can be done.

He'll try to escalate my claim but it will still take 7 days. He can't even tell me WHY the account was suspended, nobody seems to be able to.

Original review posted by user Sep 10, 2021
I created a seller shop yesterday, and within an hour the account was suspended with no warning or explanation. But not before they charged me the listing fee for the items! Everything says to "check my email for the explanation" and I've checked every single email address I've ever had, as well as the spam/junk folders. I just tried to make a purchase, and it was declined because my ENTIRE ACCOUNT is suspended, as well as my buyer account. I emailed support and the auto response I got said that it will take up to 7 days for them to respond. I tried calling the phone number, and was placed in a queue and am hoping for a call back.
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ID
#2858545 Review #2858545 is a subjective opinion of poster.
Loss
$1
Preferred solution
Let the company propose a solution
New Reviewer

Because of my refund

The seller have not refund my money back for a product I never received.please refund me my money back.
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ID
#2858509 Review #2858509 is a subjective opinion of poster.
Loss
$68
Preferred solution
Full refund
New Reviewer

Purchased something didn’t get here in time package couldn’t get shipped to my address why I don’t know

I put in a order for my child 2 birthday party at priorityarts on Etsy . Along with other merchandise from others stores i had received all my other items but priority arts some reason ups couldnt deliver to me and now my child event is over and I purchased this on august 6 and I still have not received anything . Priority arts who name is Monique said she does no refund and that I should have to file a claim on the ups but I should not have to do ANY OF THAT ! This can not be serious
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ID
#2858325 Review #2858325 is a subjective opinion of poster.
Loss
$187
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I'm tryna find out about my order

I will not be getting my order cause the seller is no longer on etsy I hope I can order from the right company next time

User's recommendation: Don't buy from anja gifts if they come back to etsy.

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ID
#2858101 Review #2858101 is a subjective opinion of poster.
Location
Maple Grove, Minnesota
Loss
$87
Preferred solution
Full refund

Fake Order

Guten Tag, diese Order wurde nicht von mir getätigt, es ist auch keine Lieferung an mich erfolgt. Ich wurde jedoch von dem Zahlungsdienstleister Klarna aufgefordert (gemahnt), meine Rechnung zu bezahlen. Ich bitte darum, den Vorgang zu klären und die Forderung rückgängig zu machen. Vielen Dank! Freundliche Grüße Norbert Jansen
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ID
#2857258 Review #2857258 is a subjective opinion of poster.
Location
Munich, Bavaria

Account suspended

I received no email saying my account would be suspended and I only opened it less than 24 hours before. So far no replies to my emails. I can't find help anywhere!

User's recommendation: Etsy is good if you never need help or need answers.

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ID
#2856926 Review #2856926 is a subjective opinion of poster.
Cons
  • Customer service is hard to get a hold of amazon is way easier
Loss
$1
Preferred solution
my account back

Question about a product i received

I wanted to order more from you and you told me you don't work with supplier anymore. You would not help me locate the supplier.
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ID
#2856759 Review #2856759 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

We’re looking for our order

I ordered cheer bows and we need them ASAP .. its for Clifton cheerleading in Clifton nj my name is gina scaduto
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ID
#2856704 Review #2856704 is a subjective opinion of poster.
Pros
  • Etsy has great service when the stores are real
Cons
  • Customer service or delivery time
Preferred solution
Our order

Suspend Account

I hold 8 minutes on call but they did not answered so I could not contact with them. It could be about working hours.
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ID
#2855962 Review #2855962 is a subjective opinion of poster.
Location
Istanbul, Istanbul

Undelivered item

I purchased a pair of sunglasses. The seller did not comply in over a month. I wrote them a note almost two weeks ago and have not received any response. I think this affects Etsys credibility. I would think it twice before buying anything in this platform.
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ID
#2855834 Review #2855834 is a subjective opinion of poster.
Location
Comerio, Comerio

Suspension

My account got suspended but I didnt get no email to know what I did. I also havent gotten a call back from them.
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ID
#2855821 Review #2855821 is a subjective opinion of poster.
Location
Stone Mountain, Georgia

I’m angry and disappointed, I didn’t get my order that was suppose to be a birthday gift.. I’m sad please I need a refund since I didn’t get my box .

No tracking number I didnt receive my order This is my feeling you guys hurt Im pissssssssed I just need a refund Thanks Cos no point for the gift anymore passed date. Very poor service

User's recommendation: It’s not worth it, poor poor vey poor service.

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ID
#2855083 Review #2855083 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need a help with my order

Etsy - I need a help with my order
Hy, i didn't recive any email for my order. Can you please send me an email. I made a order like a guest. My name Is Eli Pisak. I puted the photo od neckles thet i ordered. Thank you
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ID
#2854946 Review #2854946 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Never received an item

I ordered an item and never received it. Still have not received a refund and the artist refuses to give me one.
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ID
#2854891 Review #2854891 is a subjective opinion of poster.
Location
Tampa, Florida