This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lord of charges to both of my debit cards that are not my charges

Fraud!! Someone used my accounts to buy stuff. Many charges and both of my accounts are negative !! I had a bunch of purchase charges on both of my accounts this morning and throughout the day today. I want these purchses declined . This is a bad person that got my info and is using MY money!
View full review
ID
#3206624 Review #3206624 is a subjective opinion of poster.
Pros
  • Idk
Cons
  • Idk
Loss
$1200
Preferred solution
Full refund

Can't sign in to contact help!

If there were ever an experience to describe the absurdity of modern life it's this conundrum: I can't log in to Etsy because I don't have access to the phone number I used for 2FA. On the help page, it says to contact support for help with 2FA. However, when I click "email support" it says I have to sign in. In order to access help because I can't sign in, they want me to sign in. Seriously?
View full review
ID
#3206537 Review #3206537 is a subjective opinion of poster.
Location
Collingswood, New Jersey

Over charge

I have been trying to speak to a human for 2+ hours. Been on hold going on one hour listening to the worst singer imaginable sing the same idiotic song over and over. All this because I was over charged.
View full review
ID
#3206493 Review #3206493 is a subjective opinion of poster.
Location
Weleetka, Oklahoma
New Reviewer

Never receive my package

I sign as a guest .Can't find out where my package and the money already came out of my account on 12/06/2021. I turn a round in did register in they saying nothing in cart can't find orderno
View full review
ID
#3206258 Review #3206258 is a subjective opinion of poster.
Loss
$28
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong order received

I ordered a Chicago Bulls mask & received a cat shawl. I have no idea how this order got mixed up. The mask was a Christmas gift for my daughter.
View full review
ID
#3206084 Review #3206084 is a subjective opinion of poster.
Location
Okatie, South Carolina
Loss
$20
Preferred solution
Deliver product or service ordered
New Reviewer

I ordered something and it was defective.

I ordered a T-Shirt. It arrived, but when I opened it, there were stains on it. I am hoping I can receive a new shirt.
View full review
ID
#3205898 Review #3205898 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Pros
  • Good artists
New Reviewer

I ordered something and it was defective.

I ordered a T-Shirt. It arrived, but when I opened it, the shirt had stains on it. I am hoping I can receive a new T-Shirt.
View full review
ID
#3205877 Review #3205877 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Question regarding order

Ordered 3 of same item on 12-17-21 Confirmation number all 3 items 3 days later not available 12-26-21 notified of refund

User's recommendation: Don't shop with this seller.

View full review
ID
#3205587 Review #3205587 is a subjective opinion of poster.
Location
Tustin, California

Unable to use a gift card

I tried to use a prepaid visa card and it wouldn't accept it. So I was unable to purchase my product. Could someone please tell me why ?
View full review
ID
#3205496 Review #3205496 is a subjective opinion of poster.
Location
Manlius, New York

I ordered sneakers and every time I asked if they will be coming he said yes I mail Monday and the Thursday he said tomorrow

Etsy just refunded my money but I wanted the shoes I bought them for my grandson i am so upset will never order from esty again

User's recommendation: Don’t order.

View full review
ID
#3205154 Review #3205154 is a subjective opinion of poster.
Location
Perkasie, Pennsylvania

Package notification

Got a message that package is arriving at former address. Tried to change address with Etsy but no success. Please advise. Thanks
View full review
ID
#3205029 Review #3205029 is a subjective opinion of poster.
Location
Lehigh Acres, Florida

Order was sent incorrectly an charged

Etsy - Order was sent incorrectly an charged
Etsy - Order was sent incorrectly an charged
Etsy - Order was sent incorrectly an charged
Etsy - Order was sent incorrectly an charged
I ordered the dog chain necklace and received and received a dog chain key chain pet Spring pet said said that I ordered the keychain but can you change but I have 2 different invoices invoices I don't understand it but it is what it is
View full review
ID
#3204945 Review #3204945 is a subjective opinion of poster.
Location
Akron, Ohio

Question regarding order

Order 3 items on 12-17-21 All confirmed 3 days later 2 not available Finally notified 3rd item being refunded on 12-26-21 Felix was very helpful Wouldn't recommend seller to anyone

User's recommendation: Wouldn't recommend seller.

View full review
ID
#3204366 Review #3204366 is a subjective opinion of poster.
Location
Tustin, California

I ordered a plant, called twice to track it down just to see where it was , it’s the 27th of December, I ordered it on the 17th of December- they canceled my order for what, i want the plant please

I dontwant a refund I want the plant please find the order and send it to me thanks it was the last plant lol hat lol as ordered by me

User's recommendation: Nice plants just a misunderstanding on my order.

View full review
ID
#3204347 Review #3204347 is a subjective opinion of poster.
Location
Riverside, California
New Reviewer

False charges

Someone has made charges from esty to my HSBC ACCOUNT. Please investigate and have the funds refunded.
View full review
ID
#3203839 Review #3203839 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • Good product
Cons
  • Not applicable
Loss
$366
Preferred solution
Full refund