veronica f Mmq

I never received my order they keep saying package delivered no package was to delivered to my apartment.

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I did not receive my order and they keep sending me Emails package delivered, maybe they delivered to the wrong complex, Im very disappointed.
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Loss:
$23
Pros:
  • Great prices
Cons:
  • You might not get your order

Preferred solution: Deliver product or service ordered

User's recommendation: Not at this time

Lily V Ezp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

CrazySneakStudio not responding to any of my messages about my shoes ripping and I need a refund

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Etsy - CrazySneakStudio not responding to any of my messages about my shoes ripping and I need a...
Etsy - CrazySneakStudio not responding to any of my messages about my shoes ripping and I... - Image 2
Etsy - CrazySneakStudio not responding to any of my messages about my shoes ripping and I... - Image 3
Etsy - CrazySneakStudio not responding to any of my messages about my shoes ripping and I... - Image 4
Etsy - CrazySneakStudio not responding to any of my messages about my shoes ripping and I... - Image 5
Etsy - CrazySneakStudio not responding to any of my messages about my shoes ripping and I... - Image 6

After receiving my $140 shoes from Etsy, the paint ripped off completely in 5 spots in under a day. The salesperson has not gotten back to me after a week and her Etsy business has disappeared.

When I try to go onto the item I bought it says Sorry the page you are looking for cannot be shown I cant even give a review for the shoes. I am very upset with this purchase and I expect a refund!!

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Loss:
$137
Pros:
  • Personalization
Cons:
  • Bad refund policy
  • Long delivery times
  • Not getting back to my messages

Preferred solution: Full refund

User's recommendation: Do not buy shoes from CrazySneakStudio.

1 comment
Claire S Eby

How long did it take for your shoes to arrive? I’ve bought a pair 28/5 and then a few days later the store went offline.

Two weeks after I ordered (12/6) I got this message: “Hello! Thank you for your request! We sincerely apologize for the long answer and for the situation. Etsy has currently blocked our store for reasons unknown to us and this has caused delays in shipping orders.

We will send your order in the next few days and use the fastest delivery, we sincerely apologize for the difficult situation. Refunds are not available at this time, so we will ship your order.

I hope for your trust and understanding. Wait for the UPS track number, I will add it to the order.” 25/6 I still haven’t received an UPS track number or any message… The store is still offline and my order says the shoes haven’t been sent….

Dylan P Wgm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product order help

I order something and the seller closed it account. I got an email saying so I was hoping to get a call back.
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Loss:
$180

Preferred solution: Full refund

Anonymous
map-marker West Bloomfield Township, Michigan

I can’t reach anyone to help find my order.

I have tried to jump thru every hoop to set up account only to be blocked for whatever reason. I ordered pillow covers on Sept 27. The supplier was ZenCrAfts. Cant reach them either. Gretchen Ruff Geruff@***.com 248255**** 33000 Covington Club Dr 55 Farmington Hills Mi. 48334 I am pissed!!!
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Gera C Kio

Not received order!!!!

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Updated by user Oct 29, 2023

I received an email from them stating that my complaint had been reviewed and I should be getting a refund but I am yet to receive it. It’s been four months since my order was initially placed.

Original review Sep 28, 2023
OVER THREE MONTHS I HAVE NOT RECEIVED MY ORDER!!! PAYED OVER $200. No way of contacting customer support. The number given is no longer in service. What a rip off. I want my money back, and PayPal should not have paid for the item until the shipment was received.
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Loss:
$211
Pros:
  • Cheap
Cons:
  • Taking a risk on all accounts

Preferred solution: Deliver product or service ordered

User's recommendation: Not to trust the site unless you’re spending $5

Werner Hxd
map-marker Doylestown, Pennsylvania

My issue has not been solved

When I went to order two items from my cell phone I was charged twice for these two items this morning when I called the bank when I asked how much I had left remaining they said that there was two charges made for the same item
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Anonymous
map-marker Ponte Vedra, Florida

I can’t reach customer service any way I’ve tried - I’m totally fed up!!!

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Please call me at 215470**** I have not received my order and cant reach a person to talk to - Thank you
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User's recommendation: Forget it!

Christelle T Gwi

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Verified Reviewer
| map-marker Kinshasa, Kinshasa

Boutique registration

I would like to register my boutique on Esty but my country is not listed so i cant finalize the registration. Im from the Democratic Republic of Congo
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Suzanne e Rtj

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Verified Reviewer

Terrible customer service

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Have not received my item but u took my money so I'm coming after u...do u hear me...I want either my money or my item which is a console dog bed
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Loss:
$45
Cons:
  • Terrible customer service

Preferred solution: Full refund

Marian D Hmd

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Verified Reviewer
| map-marker Hartford, Connecticut

I have a question

I am looking for someone to make bedroom door signs that says No Wake Zone. I have a photo of what I would like made, but I need an email to attach what I would like. If someone could contact me by email so that I could show you. Marian
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Chameliben G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Macclesfield, Cheshire East

Not received my order

I have ordered from ETSY on 19th September 2023. My Order #301344****. I have not received my order. Should be received by 4th October. Try to contact ExxiDesign but coming up as shop closed Today asking for review. My order is for birthday present and I am on situation. Hope to find out what is happening?
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Lori P Mqn

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Verified Reviewer
| map-marker Fairmont, West Virginia

Did not receive refund

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I talked to someone yesterday and was told my refund would be in my account in 3-4 hours and I have not received
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User's recommendation: Don’t buy from etsy

Rayne M Mer

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Verified Reviewer
| map-marker Greenbrier, Tennessee

Refund

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Hello, I bought a nintindo switch for $163.54 from the shop Dodemont. The order didn't arrive, and it said that it wasn't even shipped. I've tried messaging the seller and emailing them, but I haven't gotten a response. Theyhave since deleted their shop and all of their items. I've also tried to open a case, but the app won't let me. I would very much like a refund.
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User's recommendation: Fully resaerch all of the shops you buy from. I did check to see if there were reviews from other customers, but they made it seem legit.

Evelyn S Mbp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Clinton, Maryland

Reinstate order

Etsy - Reinstate order
Found out the same door at cheaper price. Would like to get the same item at cheaper price. Could you please respond to this request? Please call 301-502-**** thank you.
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Marilyne Mfd

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Verified Reviewer
| map-marker Oakville, Ontario

I am a seller

I cant feel up my email in the suggested chat box. The system rejecting my email!? Please help. Its the first purchase from my store and I like it to be smooth.
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