Etsy
Reviews and Complaints
I never received my order they keep saying package delivered no package was to delivered to my apartment.
- Great prices
- You might not get your order
Preferred solution: Deliver product or service ordered
User's recommendation: Not at this time
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCrazySneakStudio not responding to any of my messages about my shoes ripping and I need a refund
After receiving my $140 shoes from Etsy, the paint ripped off completely in 5 spots in under a day. The salesperson has not gotten back to me after a week and her Etsy business has disappeared.
When I try to go onto the item I bought it says Sorry the page you are looking for cannot be shown I cant even give a review for the shoes. I am very upset with this purchase and I expect a refund!!
- Personalization
- Bad refund policy
- Long delivery times
- Not getting back to my messages
Preferred solution: Full refund
User's recommendation: Do not buy shoes from CrazySneakStudio.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct order help
Preferred solution: Full refund
I can’t reach anyone to help find my order.
Not received order!!!!
I received an email from them stating that my complaint had been reviewed and I should be getting a refund but I am yet to receive it. It’s been four months since my order was initially placed.
- Cheap
- Taking a risk on all accounts
Preferred solution: Deliver product or service ordered
User's recommendation: Not to trust the site unless you’re spending $5
My issue has not been solved
I can’t reach customer service any way I’ve tried - I’m totally fed up!!!
User's recommendation: Forget it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kinshasa, KinshasaBoutique registration
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service
- Terrible customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hartford, ConnecticutI have a question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Macclesfield, Cheshire EastNot received my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fairmont, West VirginiaDid not receive refund
User's recommendation: Don’t buy from etsy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greenbrier, TennesseeRefund
User's recommendation: Fully resaerch all of the shops you buy from. I did check to see if there were reviews from other customers, but they made it seem legit.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Clinton, MarylandReinstate order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Oakville, OntarioI am a seller
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How long did it take for your shoes to arrive? I’ve bought a pair 28/5 and then a few days later the store went offline.
Two weeks after I ordered (12/6) I got this message: “Hello! Thank you for your request! We sincerely apologize for the long answer and for the situation. Etsy has currently blocked our store for reasons unknown to us and this has caused delays in shipping orders.
We will send your order in the next few days and use the fastest delivery, we sincerely apologize for the difficult situation. Refunds are not available at this time, so we will ship your order.
I hope for your trust and understanding. Wait for the UPS track number, I will add it to the order.” 25/6 I still haven’t received an UPS track number or any message… The store is still offline and my order says the shoes haven’t been sent….