Clock doesn’t work and the wristlet I purchased have not been received

Clock not working needs to be returned and same order wristlet hasnt been found but the seller is staying its received never had problems with orders

User's recommendation: Do not order.

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ID
#3195899 Review #3195899 is a subjective opinion of poster.
Location
Memphis, Tennessee

Communication

I asked address for CA store, didn't get response. I want to change the size of my order, going up one size. They didn't respond.
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ID
#3195812 Review #3195812 is a subjective opinion of poster.
Location
North Hollywood, California

Someone hacked my account and made fraudulent sales

Woke up to several emails about making my first sale and angry emails from someone who was being charged for fake purchases. I have never been a seller on Etsy. Was not able to login to account because I couldnt receive text security code from Etsy. Its impossible to actually contact a security person via phone. Im still waiting to get an email to allow me to fix the problem. Its beyond frustrating to wait for customer service for 30 minutes (twice) and have the person on the phone unable to fully resolve the problem and to rely on email communication.
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ID
#3195665 Review #3195665 is a subjective opinion of poster.
Location
Peoria, Illinois
New Reviewer

Not got my product

The lady said her store got closed so this is why I didnt get my order. They said that Etsy still has my money.
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ID
#3195611 Review #3195611 is a subjective opinion of poster.
Location
Somerset, Pennsylvania
Loss
$189
Preferred solution
Full refund
New Reviewer

My 13 year old daughter bought a gift card for her mom twice and it didn’t go through with ample funds

My 13 year old daughter bought a gift card for her mom twice and it didnt go through with ample funds

User's recommendation: Etsy customer service is less than stellar.

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ID
#3195389 Review #3195389 is a subjective opinion of poster.
Pros
  • I enjoy using your site
Loss
$100
Preferred solution
Deliver product or service ordered

About a order

I wasnt able to download my purchases to Etsy. The site would not reroute me back to download the files. It was very frustrating but I was help by a really nice rep!! He helped me with all issues and I could be happier
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ID
#3195193 Review #3195193 is a subjective opinion of poster.
Location
Drexel Hill, Pennsylvania
New Reviewer

Only received one of two in my order.

The lady from customer service was very nice and did all she could to help me. But the other gift I bought will be coming to late for Christmas gift. Thank you for taking the time to help.
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ID
#3195130 Review #3195130 is a subjective opinion of poster.
Location
Reno, Nevada
Pros
  • Nice phone people
Cons
  • Give a credit card for a dollar to talk to someone on line
Preferred solution
Deliver product or service ordered

Etsy closed my shop

Without notifying me Etsy closed my shop. I do not know why. I think it is because I did what they asked and sent in required tax info. After that the shop was closed. For 7 days I have contacted them, sent them documents, and sent 20 inquiries for help. I only get the run around. Nothing they say addresses the issue. My need is not resolved. My shop remains closed.
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ID
#3195057 Review #3195057 is a subjective opinion of poster.
Location
Dallas, Texas

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Verified Reviewer
New Reviewer

Acct suspended. Don't know why

Etsy - Acct suspended. Don't know why
Mi s-a cerut să-mi verific datele bancare. Am introdus o sumă greșită de 3 ori și mi-a fost suspendat contul. A fost vina mea pentru că nu știam ce înseamnă. Îmi puteți debloca contul?
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ID
#3195026 Review #3195026 is a subjective opinion of poster.
Location
Ruislip, England
New Reviewer

My items are short one (1)

Ordered 2 art pictures and only sent one of them. ???????????????????????????????????????????????????
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ID
#3194998 Review #3194998 is a subjective opinion of poster.
Location
Birmingham, Alabama
Loss
$13
Preferred solution
Deliver product or service ordered

Commentlack of communication with sellers

I have been a esty buyer for a longtime and I am seeing that the lack of communication after a product is bought is getting really bad. There are barely updates on the proof they are going to send for approval or if there is a problem. I am feeling less inclined to shop at Esty as I never know what experience I am going to have . I never gave it a thought before. Most sellers are awesome but there seems to be more and more hassles. ~ Deborah Lehnert
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ID
#3194487 Review #3194487 is a subjective opinion of poster.
Location
Rio Rancho, New Mexico

647550****

My order When is it coming my order when is it coming my order when is it coming my order when is it coming my order when is it coming my order Etsy
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ID
#3194358 Review #3194358 is a subjective opinion of poster.
Location
Hornby, Ontario
Loss
$266
Preferred solution
Deliver product or service ordered
New Reviewer

Order has a problem... door plac has been miss spelled ... have too return ...

Wrong plac for door the address on the plac has been miss spelled I need too return this how would I do this
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ID
#3194311 Review #3194311 is a subjective opinion of poster.
Location
Andover, England
New Reviewer

Messages loading and listening

Hello dear service Etsy I have a problem with loading my messages also I cannot answer . Is there any problem?
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ID
#3194139 Review #3194139 is a subjective opinion of poster.
Location
Marrakesh, Marrakesh-Tensift-El Haouz
Loss
$82
Preferred solution
I had got this morning negative review from > which is lying about me and he got he’s full refund and still didn’t get my ring back as he promised me . And to prove all of what I’m saying I need Etsy’s help to load my convo .
New Reviewer

Fraud

Money been taken out of my bank and I want my account cancelled asap. The fraud team asked me to contact you
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ID
#3193717 Review #3193717 is a subjective opinion of poster.
Location
Southampton, England