Etsy Reviews

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Want a refund of the product I didn't order

Respected Sir/ Ma'am, I was entering my data to proceed to the checkout for My Salaah Mat, but after entering my card number, I found out that with the delivery fees, the product is out of my budget and I wanted to cancel the order, suddenly my daughter took my mobile and the "Proceed and checkout" button was pushed incidentally, although I went back to the website but by then my money was deducted. So I want my refund as order has placed by mistake and also I didn't get the mat till now, so kindly stop the delivery and return my money, I will be highly obliged to you.
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ID
#2478736 Review #2478736 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

A ring purchased is defective

Etsy - A ring purchased is defective
Purchased a ring 1 week ago and it was defective. The pearl in the middle fell off and 2 diamonds fell out.

User's recommendation: The ring is beautiful but for the price I expected this ring to last forever.

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ID
#2478541 Review #2478541 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
I attempted to resolve through Etsy site but it just circles back to FAQs without any way to actually get a hold of anyone. I have been frustrated as a seller as well in this regard. This issue at hand is a non functioning gift card that is Etsy in nature. It will not...
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ID
#2478503 Review #2478503 is a subjective opinion of poster.
Loss
$12
Preferred solution
Check in my name for the gift card amount.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraudulent charges

One of your agents name Sherry was very courteous to resolve my problem. Thank you Best regards, Johanne

User's recommendation: My recommendation would be that your website is not secure.

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ID
#2478388 Review #2478388 is a subjective opinion of poster.
Location
Miami, Florida

Never received my order or refund

Etsy - Never received my order or refund
I ordered a three-piece roblox bedding set for my nephew for his birthday he was really looking forward to receiving that in the mail on his birthday its been three weeks His birthday is now already passed and still no refund and no order has been received from the Estsy website I am very upset and the seller has failed to do any of the 2 refund or send my item So at this point I dont want to ever order from Etsy site again I need the refund back on my card now

User's recommendation: Be careful where you order from in their future because there’s people out there that taken our money and not sending our orders out.

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ID
#2478375 Review #2478375 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Having a forum for my complaints
Cons
  • Packaged not being delivered
  • No response from company
  • Hard to get anyone to talk

Order

Orderd last week but no tracking detail to see status of my order when I sigh in order not showing up on my ETYSY account
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ID
#2478277 Review #2478277 is a subjective opinion of poster.
Location
Liverpool, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lever backs not wanted - will return.

Update by user Apr 27, 2021

NOTHING AT ALL! ETSY have not contacted me at all since I sent my request to them.

Original review posted by user Mar 28, 2021
Delivery method Elta Courier Tracking number RE73295****GR Etsy Customer Service I am not at all pleased with this delivery and had sent you an e-mail to say I did NOT want to spend this kind of money on just ONE pair of lever backs. Now the pair is here and I see it is extremely small with almost nil amount of silver in these lever backs I am definitely sure that I have to return them to you. Kindly give me your return address and as I had written to say I did NOT want you to send them, please add the p &;; p I paid you to send these unwanted lever backs to me. Sincerely Sara Weiss E-mail address: ksaraleh@***.com
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ID
#2478052 Review #2478052 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • Sellling getting ripped off
  • I just needed to speak to a live person
Cons
  • Appalling customer service
Loss
$13
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Recently Purchased product, Now we get constantly hammered with solicitation, and cannot stop/unsubscribe there emails! on our business website!

Recently Purchased product, Now we get constantly hammered with solicitation, and cannot stop/unsubscribe there emails! on our business website! There telephone number has a recorded message then hangs up on you!! There is NO customer service!!!

User's recommendation: Recently Purchased, constant solicitation cannot stop/unsubscribe there emails! Can't talk our contact anyone at ETSY! to stop this!!

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ID
#2477823 Review #2477823 is a subjective opinion of poster.
Preferred solution
Stop solicitation. We paid for product (March/2021, Ontario Canada) we expect to have it delivered with 7 days of purchase to address provided at time of purchase. NO SOLICITATION OF ANY KIND!!! (www.borntoridebicycle.com)

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Verified Reviewer
New Reviewer

Product was Not What was Promised

I sent $179 to CEACraft Studio - Veronica for a Gas Stove Top Cover. It came in slightly Damaged, Cracked, and not like the picture that was displayed. I had asked for my Money back and am willing to return the Cover. I have been dealing with this since 2/1/21 and still NO RESPONSE from Veronica. I would like a response from you how to handle this. Thank you, Dale Rasmussen 920-246-**** 2565 Harvest Moon Court Green Bay, WI 54311
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ID
#2477701 Review #2477701 is a subjective opinion of poster.
Location
De Pere, Wisconsin

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Verified Reviewer
New Reviewer

Etsy suspended my account without any reason

i am writing this regarding my store, whirt , wich was just suspended as i was adding drafts to it, it is a print on demand store from printful. it's made up of different shirt designs for dinosaurs, animals, and just having positive energy. all of my designs are full owned by me. i have listed some designs. i only had them in my saved draft because i wanted to list them au once . upon reading the terms, i do not understand why my account got suspended. please at your convenience let me know whether or not my account can be reopened at abdrahim.rimanou@***.com . thank you so much for this opportunity for small business owners!
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ID
#2477520 Review #2477520 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Very dissatisfied

I purchased a special gift for my husband over a month ago. Nothing yet. What a shame. First time I got horrible service. It was costly also.

User's recommendation: Certain clients are out of country and not reliable. However, this should not be the customers priblem. Esty needs to fellow the orders and make sure we are satisfied.

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ID
#2477514 Review #2477514 is a subjective opinion of poster.
Location
Mendham, New Jersey
New Reviewer

My account is suspended without any reson

I NOT OPEN SHOP EVEN .MY ACC IS SUSPENDED FOR WHICH REASON . PLEASE SOLVE THIS AS SOON AS POSSILE THANK YOU
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ID
#2477449 Review #2477449 is a subjective opinion of poster.
Product
Etsy Profile
Preferred solution
SUSPENDED AC

Payment Methods Issues

Hi my shop is called apdsshop and recently Etsy has locked me out of being able to sell products and buy shipping labels even though I already submitted my driver license. I've been trying to get the resolved but have not heard anything back. At this moment I'm not allowed to even change my banking because you guys said my payment method wasn't supported. Please get back to me.
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ID
#2477447 Review #2477447 is a subjective opinion of poster.
Location
Rockford, Illinois

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Verified Reviewer
New Reviewer

My shop is suspended

My shop is suspended. I do not know why it happened. I think there is a problem. I logged into the application on my friend's phone yesterday. To check my account. When I looked back after 15-20 minutes, my account was suspended. Please help me.
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ID
#2477056 Review #2477056 is a subjective opinion of poster.
Location
Istanbul, Istanbul

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Verified Reviewer
New Reviewer

My account is closed

Dear Sir/Madam, Hope you are doing well. My Etsy account ball graphic was just suspended. To my knowledge, I have not violated the policies or terms of service, and all my designs are original and completely my own work. I have shipped Printful successfully received orders and have Abderrahim ballouk reviews. I suspect it is related to the fact that I am using Printful as my production partner. Please let me know whether my account can be reopened as soon as possible at (your email). Best, Abderrahim ballouk
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ID
#2476936 Review #2476936 is a subjective opinion of poster.
Location
Meknes, Fes-Meknes
Preferred solution
Let the company propose a solution