Etsy Reviews

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Can you call me please I need to talk to you about my profile it’s very important

Etsy - Can you call me please I need to talk to you about my profile it’s very important
Etsy - Can you call me please I need to talk to you about my profile it’s very important
Etsy - Can you call me please I need to talk to you about my profile it’s very important
Etsy - Can you call me please I need to talk to you about my profile it’s very important
Etsy - Can you call me please I need to talk to you about my profile it’s very important
I need to talk to you about my account because i wan to sale my paintings and Im doing that for the first time. I never used your website before. I hope you help me with my issue. Thank you so much for your understanding
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ID
#3050355 Review #3050355 is a subjective opinion of poster.
Pros
  • Paintings
Cons
  • Hard to get a customer service rep
Preferred solution
I need to talk to someone about my profile on the phone please

Cant get help

I try to get someone on the phone and they kept redirecting me and then it hung up, I have a problem with my bank account I cannot change the account number and my money will be going to someone else if I cant get it corrected soon
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ID
#3049843 Review #3049843 is a subjective opinion of poster.
Location
Jacksonville, Florida

Never received my order

The seller did not put tracking number, after one month, after several requests, they said they did not have my phone number which is not true. I requested for a refund and still waiting on it. Thanks Etsy!

User's recommendation: I will still recommend Etsy.

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ID
#3049360 Review #3049360 is a subjective opinion of poster.
Location
Franklin, Tennessee
New Reviewer

Need to place a second order. Lots of trouble online. About to give up.

I ordered one cow for my Granddaughteryesterday. It was dressed in red. Now I am trying to order the last one pictured in green but am having many problems. Please help.
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ID
#3048933 Review #3048933 is a subjective opinion of poster.
Location
Pineville, Louisiana
Preferred solution
Just talk to me damn it.
New Reviewer

Missing piece to order

Etsy - Missing piece to order
The ring to put the chain through is not on the Star of David! I am unable to put in on a chain, however, it shows it in the order picture.
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ID
#3048665 Review #3048665 is a subjective opinion of poster.
Location
Sebring, Florida
Preferred solution
I just want the piece on it to add. So I can put it on the neck less.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account has been deactived

Are you crazy???? You deactivate a truely handmade products site????? Linen bedding do you know linen bedding?????? I made 200 listings with all photos and products 100% made by us, and what the *** that you reviewed?????? I saw your very weak team of working! You know how much effort and money we put on it to finish the site. And you deactived without any concrete reasons. How unprofessional you are!!!!! You thought you dont need seller???? You thought you have right to do anything with your power???? Cant imagine that 2 months of effort to make a beautiful and completed store with own handmade products were gone away. You are pushing us to the abyss.
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ID
#3048489 Review #3048489 is a subjective opinion of poster.
Location
Hanoi, Hanoi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order did not come in time, seller won't give full refund.

The seller told me my costume would arrive by October 20-21 (if ordered on October 17th, which I did). I needed this by October 23rd, but I was left empty handed. This costume did not arrive until October 31st, but by that time I did not need it anymore. I contacted the seller for a return and full refund, but he declined. He only offered me a partial refund but it did not even come close to half of the price I actually spent on the item. I am very disappointed by the lack of customer service on this issue. I still want a full refund for this product. It is completely untouched, hasn't even been opened; it is still sitting in it's original packaging, I haven't even looked at it.
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ID
#3048455 Review #3048455 is a subjective opinion of poster.
Loss
$245
Preferred solution
Full refund
New Reviewer

Fraudulent activity using my card

Someone used my debit card to make a purchase today and need to know what address they have for this as it is illegal activity
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ID
#3048402 Review #3048402 is a subjective opinion of poster.
Location
Taunton, England
Loss
$74
Preferred solution
Resolution re fraudulent activity on my card

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need help cancellingan order as a seller

I need to fully refund a customer and cancel an order. I am having a nightmare trying to sort it. It would be nice to talk to someone!
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ID
#3047095 Review #3047095 is a subjective opinion of poster.
Location
Manchester, England
Loss
$37
Preferred solution
Full refund

Hacked Account

My Etsy account got hacked a couple weeks ago where the person spent $600 on my account. I was refunded the money but my account is still active and I am unable to login. I have reached out to customer support numerous times so my account could be deleted all together and each time they told me they were going to pass the info along and a higher up team would reach out to me. I have called many times since then and have not been reached out to. It is a very uncomfortable feeling knowing my address is attached to my account as well as my old banking info and someone still has access to it. I need this account deleted IMMEDIATELY. This is rediculous.
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ID
#3045567 Review #3045567 is a subjective opinion of poster.
Location
Brighton, Massachusetts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor customer service

Original review updated by user Nov 07, 2021
Website is impossible to find answers. There is no longer phone customer service just a nonsense runaround recording. Virtually NO customer service if your question isnt listed.
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ID
#3045192 Review #3045192 is a subjective opinion of poster.
Pros
  • Hard to get help
Cons
  • Your customer service
  • Very stubborn
  • No phone to call etsy no emailhard to get through to anyone
Preferred solution
A HUMAN BEING ON THE PHONE !

Account suspension

ABSOLUTELY NOTHING. I havent heard from the *** for 2 *** weeks. They just send some crap default email to every email I send them

User's recommendation: Don’t expect anything.

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ID
#3044284 Review #3044284 is a subjective opinion of poster.
Location
Sydney, New South Wales
New Reviewer

Didn't receive item

I order 2 t-shirts &;;;;; haven't received them. My name is Laverne Bailey. I can be reached at 347 824 ****. Or Lavernbaily@***.com. I need my order by Friday November 12th. For a birthday Cruise. If not I would appreciate a refund. Thanks
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ID
#3044226 Review #3044226 is a subjective opinion of poster.
Loss
$44
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Seller doesn’t respond

Dvir Krainer - Owner of 12TRIBESCRAFTS Order #222977**** Total $34.91 Ordered 10/29/21 I have reached out to this Seller three (3) times via Seller's email and directly on Etsy. NO RESPONSE!! I asked the Seller, when I might expect my order to be shipped and exactly where it was shipping from. A simple response would be polite and professional. Not to mention good customer service. I am filing an offical complaint against this Seller.

User's recommendation: Unsatisfactory customer service. Do not recommend.

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ID
#3044013 Review #3044013 is a subjective opinion of poster.
Location
Brea, California

Package ordered since September 21 item still not received!

Spoke to someone who states they will remake item, still dont know when it will be shipped. Would like to request to be refunded as well as the item to be shipped! Thank you.
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ID
#3043793 Review #3043793 is a subjective opinion of poster.
Location
Summerville, South Carolina