Etsy Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Sharing of personal information

I ordered from a shop over a month ago from Woodo D'sign order number #200884****. When I received my package my item broke and I requested a refund or a replacement. Who ever I spoke with was very rude and they sent my package to the wrong house my accident and sent the other persons to mine. Then the owner gave my address to thee unknown person without my permission to ship my package to me and then she gave me their address. I then received an email in my personal email from someone stating the exact thing she had said in our conversation. I have pictures of the conversation and email. I am disturbed the lack of privacy and desire to share my private information without my consent.
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ID
#2533639 Review #2533639 is a subjective opinion of poster.
Pros
  • Awesome selection and price
Cons
  • Sharing of personal information
  • Horrible customer service
Preferred solution
Let the company propose a solution
New Reviewer

Received a fake item

I ordered a sterling silver handmade filigree pendant, ans I got a cheap plastic piece of crap. I have a feeling Ill end up doing a chargeback with my bank. Etsy is useless
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ID
#2533573 Review #2533573 is a subjective opinion of poster.
Loss
$45
Preferred solution
Full refund
New Reviewer

Resolved: No answer

Update by user May 03, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user May 03, 2021
Can't get no one to help me waiting for an answer no customer service hard to get though they never called back
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Resolved
ID
#2533396 Review #2533396 is a subjective opinion of poster.
Pros
  • Etsy problem
Cons
  • Response your seller
Loss
$25
Preferred solution
Full refund
New Reviewer

Resolved: About an order

Update by user May 03, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user May 03, 2021
I need to know where to send back items keep me posted,thanks have no receipts on the item's I got from Etsy
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Resolved
ID
#2533347 Review #2533347 is a subjective opinion of poster.
Pros
  • Hard to return items
  • Great unique gifts
Cons
  • No communication with etsy
Preferred solution
Full refund

Etsy still did not reply...

The custoomer can not make payment to me because in my shop " the payment method is curently unavailable".
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ID
#2533346 Review #2533346 is a subjective opinion of poster.
Location
Berlin, Land Berlin
New Reviewer

Problem with cancellation order

I placed an order 3 weeks ago. Then they informed that it will take 5 weeks to receive my order, when I needed it a week ago. I have since then requested several times to cancel my order and refund my account several times, including calling the client directly and sending several emails Still no response.
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ID
#2533325 Review #2533325 is a subjective opinion of poster.
Loss
$143
Preferred solution
Full refund
New Reviewer

I have not received my order

I need my order. B5TQJQJQZF-1 I have made 2 payments to Klarma. It has been 30 days. I am very unsatisfied.
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ID
#2533084 Review #2533084 is a subjective opinion of poster.
Location
Honolulu, Hawaii

Login error

ShockedThere was no answer. After I sold my first product on Etsy and I posted it on time, I tried to log in to my shop this morning and I couldnt. When trying to log in I get a message to contact support. I followed the contact support link, and it goes to a log in page. And I cant log in. Can you please help me resolve this issue, so I can log in to my shop? Can you also let me know why my shop was closed without any notification? Thanks, Laszlo

User's recommendation: I don't know.

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ID
#2532975 Review #2532975 is a subjective opinion of poster.
Location
Santa Maria, Rio Grande Do Sul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Etsy - Notice of Intellectual Property Infringement
Why my listing of butterfly garden being taking off ? Obviously thats is my creation using stickers and dry pressed flower and resin ! Then I browse that I just knew theres company popsockets which my product has nothing to do with them as I called mine as pop socket...
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ID
#2532839 Review #2532839 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Something is wrong with my billing

Im not sure why this keeps happening but whenever my billing gets sent to my bank they dont send all of the money from my product, I sold this item for 32.00$ and they sent 27.00$ instead they keep shorting some of my money off of my orders please help resolve this issue

User's recommendation: Check shipping & billing.

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ID
#2532363 Review #2532363 is a subjective opinion of poster.
Loss
$11
Preferred solution
I need help getting money back that Etsy took off my orders, this is the third time happening where money it taken off my orders

Items not received

Etsy - Items not received
Etsy - Items not received
Please see the attachments for proof. No items neither refund received. In spite of contacting them in different ways. Thank you

User's recommendation: Never do the mistake again.

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ID
#2532345 Review #2532345 is a subjective opinion of poster.
Location
Stafford, England
New Reviewer

My item has not been received

Etsy - My item has not been received
Etsy - My item has not been received
Etsy - My item has not been received
Etsy - My item has not been received
Update by user May 03, 2021

I am upset with the seller who removed her information in selling items that I had purchased & have no received in almost 3 weeks

Original review posted by user May 03, 2021
I had ordered yezzy slides in the color beige from a seller by the name beastlada April 11, 2021 around 2:24pm, I paid $47.35 &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; I have yet received my slides, its going on 3 weeks, I can not contact the seller beastlada due to her removing her site, there is no tracking number, so Im not sure if my item is shipped or if I got scammed by that seller, I was looking forward in this item, I have never had any problems what so ever with Etsy now I have a feeling I got scammed, I want my refund, this is not right please contact me at 361-678-**** or email me at maxinegonzalezclark88@***.com thank you
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ID
#2532125 Review #2532125 is a subjective opinion of poster.
Product
Etsy Profile
Pros
  • Product
  • Alot of stuff
Cons
  • Almost 3 weeks without receiving my item
  • Seller removing their site
Loss
$35
Preferred solution
Full refund
New Reviewer

Canceled subscription

I cancelled my subscription with you guys last month. Why am I being charged???? This 1$ fee has now cost me $32 in overdraft. Not happy at all
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ID
#2532034 Review #2532034 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

I want my refund

I received the order and it wasn't what I wanted and I contacted the seller and I asked for my money back and they not trying to give me my money back

User's recommendation: Don't by nothing form this company.

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ID
#2531962 Review #2531962 is a subjective opinion of poster.
Location
Washington, District Of Columbia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They didn't respond

they closed my account for no reason I just uploaded only one design for testing and being familiar with the platform and they closed it I'm wondering to know why thanks .
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1 comment
#2009029

They havn't responded to me either did you ever found out?

ID
#2531686 Review #2531686 is a subjective opinion of poster.
Product
Etsy Profile
Pros
  • Alot of stuff
Cons
  • Sellers that scam
Preferred solution
my account