Etsy Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didn’t really help me

Etsy - Didn’t really help me
i was just trying to open up a shop to start selling, it was my first time doing so. i have never had a store on there before but they suspended my account and said i would receive an email but i never got that either. i call and she tells me that i have to wait on the email department to look at it for me and ive emailed them 3 times already ! Clearly im trying to make money and i haven't broken any shop policies because this is my first time even trying to open one. ive bought plenty of things off the site and never caused a problem so im very lost. no help at all
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ID
#2538021 Review #2538021 is a subjective opinion of poster.
Preferred solution
un suspend my account
New Reviewer

I want my purchase

Update by user May 06, 2021

I want my merchandise now or A call

Original review posted by user May 06, 2021
I havent received my merchandise and Im really up set!! 901275**** ASAP I want my items and you cant talk to no one is this a fraudulent or what I need some one to contact me please
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ID
#2537854 Review #2537854 is a subjective opinion of poster.
Cons
  • No communication with etsy
Loss
$110
Preferred solution
Deliver product or service ordered

Paid and no order confirmation

Etsy - Paid and no order confirmation
I have paid an amount for wallpaper, but no orderconfirmation. I cant reach them to ask, why they received my money and I have no order.

User's recommendation: Don’t order at etsy.

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ID
#2537744 Review #2537744 is a subjective opinion of poster.
Location
Veenendaal, Provincie Utrecht
New Reviewer

Have not received a gift that was purchased

I made a purchase of a Miami hurricane jacket on this website it was green with white sleeves and there was a major problem with the item not being received at the address that it was supposed to be sent to with a message of happy early birthday I do not know why it did not show up but it shows on my bank account that it did go through I'm attempting this one more time with not the jacket that was intended but just with a Miami hurricane jacket I'm hoping that this time it will go through
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ID
#2537669 Review #2537669 is a subjective opinion of poster.
Cons
  • No way to contact etsy to resolve issue
Loss
$108
Preferred solution
Deliver product or service ordered

Harrassment

im being harassed for leaving a bad review . threatened and cussed out.completely disrespected by an account name Nisir or something like that. about an ear piercing kit. made me feel totally unsafe
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ID
#2537498 Review #2537498 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma

Business

Cant reach anyone about a business matter. I have emailed them 3 times within a weeks time only to get an automated email response. I cant reach anyone.
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ID
#2537356 Review #2537356 is a subjective opinion of poster.
Location
Houston, Texas

Havent received my package

I placed my order in March and as of today, May 5th, I still haven't received my order. This is terribly sad.
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ID
#2537321 Review #2537321 is a subjective opinion of poster.
Location
Memphis, Tennessee

Having trouble uploafing a picture in my note to a shop nh

Etsy - Having trouble uploafing a picture in my note to a shop nh
I so was not born yesterday....I ordered a 2.5 Moissanite ring, 925 Sterling. Where to begin? It's not 2.5 CT, it's not Moissanite, it is set so low in Stainless Steel it doesn't pick up light. The Stainless Steel, with a small stone is plain insulting. If I could email, I could attach a picture. This or did a return.

User's recommendation: Buyer Beware.

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ID
#2537159 Review #2537159 is a subjective opinion of poster.
Location
Exeter, New Hampshire
New Reviewer

Package was not received

My order was not received and I have not been able to see what I purchased on my app. The order was delivered I noticed but I have not received it?
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ID
#2536757 Review #2536757 is a subjective opinion of poster.
Cons
  • Help to find out if this is a rip off or true vender
Loss
$55
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My shop was suspended

Our listing were deactivated by Etsy. This happened back in January and the Etsy team could not understand why the listings were deactivated and the next day they reactivated all of our listings. I believe this is the same issue a computer error. So far I have called four times and no one has responded I am very disappointed in the way this situation is being handled . We have a 5 star rating, no complaints and we use the etsy ads. We may have to close our account with Etsy.

User's recommendation: Think twice before you use Etsy.

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ID
#2536250 Review #2536250 is a subjective opinion of poster.
Pros
  • Excellent customer appeal
Cons
  • Lousy customer service
Loss
$1000
Preferred solution
Our listings reactivated

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Problem with order

I ordered 2 birthstone charms order # 203040**** and 203041****. I have contacted the seller and was told that the birthstone charms don't include the birthstones. I will not receive this until mid May. I don't care what his return policy is I want a full refund. This is false advertisement and I intend to report this to consumer protection and BBB.

User's recommendation: Check out where the seller is and what their policies are. If the ad is fraudulent report it immediately.

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ID
#2536215 Review #2536215 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund
New Reviewer

Unhappy and seller won’t send me a unbroken one

Please call me. I got a $100 item that was packed like it was worth $1. Help! 724-328-****. Why do I need to write more?

User's recommendation: Don’t get from this guy.

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ID
#2535715 Review #2535715 is a subjective opinion of poster.
Pros
  • Unique products
Cons
  • No help on customer service
Loss
$100
Preferred solution
Let the company propose a solution

No delivery of product ordered

I ordered an Auburn rug on my discover card. It said it was declined, I ordered the same rug on another card, it went through. I get my discover bill and I got charged 110.15. The other card I used, the order went through. Almost a month later, I still havent received anything and I got charged two times. How can we make this right???

User's recommendation: If it declined one card that you know is good, don’t use another one!!

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ID
#2535529 Review #2535529 is a subjective opinion of poster.
Location
Oxford, Alabama

Problem with order

Etsy - Problem with order
Etsy - Problem with order
Etsy - Problem with order
Thank you for contacting me. I have not received my order yet, and the last tracking information is from May 2nd. The confirmation number is: 203384****. The transaction ID is: 242105****. The seller is: Stanimir, owner of Beststa from Stara Zagora, Bulgaria. I did receive a lightbulb yesterday from USPS, which I did not order and have no idea why it was mailed to me. There was no return details on the lightbulb except for the name Melissa from California. I tried contacting the seller, but could not do so. Thank you for examining this problem to see where my order is and when I will receive it. Thank you. Kraig Scarbinsky
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ID
#2535447 Review #2535447 is a subjective opinion of poster.
Location
Ozark, Alabama

Need to find my package

I still have not gotten what I ordered and I have never had this happen to me if the rings are not coming I need my money back
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ID
#2535292 Review #2535292 is a subjective opinion of poster.
Location
Kinston, North Carolina