Etsy Reviews

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Looking for order #201324****.

I finally found a phone number and a very nice gentleman told me it was shipped and I received it a few days later. I never did get a email about my order but at least I got it. And I love it!!!
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ID
#2535257 Review #2535257 is a subjective opinion of poster.
Location
Guttenberg, Iowa

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New Reviewer

Messages not sending

Every time I try to message a seller on Etsy it says I cannot send a message to that person. Why wont it let me contact them?
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ID
#2534958 Review #2534958 is a subjective opinion of poster.
Preferred solution
Answer

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New Reviewer

Wrong hoodie I need 5xl in his queen

Want it fixed now this is the 2nd time u messed up im not very happy I just want the his queen hoodie in 5xl
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ID
#2534942 Review #2534942 is a subjective opinion of poster.
Location
Oklahoma, United States

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New Reviewer
al 12 keer contact met ze opgenomen maar reageer nu en de e-mail is niet voor gebruik. Ik kreeg een standaard mail dat dop e-mailadres niet zal worden gelezen, neem op een andere manier contact ontmoette mij op. Ik stuurde 11 mails naar 3 verschillende accounts, ik...
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1 comment
#2009558

allready contacted them 12 times but now respons and the email you mentioned is not for use I got a standard mail that that emailadres will not be readed contact me on an other way. I sent 11 mails to 3 differents accounts I be ignored for days.

The say that my account was not save or something but not explain why or what and I sold something for 150 eur and never get paid. I thought your side would help me because Etsy is not responding at all.

They also let the person who has my money go and not responding that she had frauded. I thought you solved the problem because I can’t get answers

ID
#2534837 Review #2534837 is a subjective opinion of poster.
Cons
  • Afschuwelijke klantenservice
  • Klantenservice is het ergste
  • Geen klantenondersteuning
Loss
$160
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

My account was suspended and being a new seller I was unaware of some policies.

My account is suspended.. I did a slight mistake of making two accounts from which I wasn't using one.. I didnot know this is against etsy rules.. I assure you I'll not repeat this mistake again.. please help me out and restore my account.. I received my first order yesterday and it is ready to dispatch.. I don't know what to do now.. please help.
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ID
#2534824 Review #2534824 is a subjective opinion of poster.
Pros
  • Wide platform
Cons
  • No warning before suspending an account

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New Reviewer

Schorsing account

Hoi, Er staat dat mijn Etsy account geschorst is. Heb daar een mail over ontvangen als ik op pagina naar support klick dan kom ik weer op inlogpagina als ik weer inlog en op support klik kom ik weer op inlogpagina dus ik kan niks ook mn mails worden niet beantwoord. Ik heb de regels niet overtreden dus snap er niks van Mvg Kim
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ID
#2534747 Review #2534747 is a subjective opinion of poster.
Cons
  • Geen reactie van esty
Loss
$160
Preferred solution
Let the company propose a solution

Never received

I had a shih tzu decal out for delivery on April 23. I never received it. When i double checked to see if it was at the mailbox it said insufficient address. I want either the decal or the money back!
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ID
#2534709 Review #2534709 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
New Reviewer

Because your website is awful and in efficiant

Your customer service chat is awful I just want to talk to a human without 1000 sub menus non of which apply to what I need to resolve. I tried using your website to contact seller about a bad order and all I got was errors or notifications about needing a confirmation email. Other menus ask me to enter my email for my etsy. I had made my order through a Facebook ad as a visitor.
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ID
#2534368 Review #2534368 is a subjective opinion of poster.
Pros
  • No pros
Loss
$40
Preferred solution
Full refund
New Reviewer

Order never arrived

Ordered never arrived in my mailbox phone 8350 Rainier ave s. Seattle Wa, 98118, 252-425-**** alternate number is 253-486-****. It's for my mom mother day gift.
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ID
#2533858 Review #2533858 is a subjective opinion of poster.
Preferred solution
I want my gift.

Change the address for my order

No replies are coming to my order and i emailed to changed the address too nothing is happening whats this ?
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ID
#2533778 Review #2533778 is a subjective opinion of poster.
Location
Melbourne, Victoria
New Reviewer

I changed my mind

Because DentalDerect did not send the confirmation my order to my email. They did not send the day to ship and the day to receive my denture . I ordered online, the companies they always gave me very confirmation. Let people Know their orders.
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ID
#2533699 Review #2533699 is a subjective opinion of poster.
Pros
  • Great producrs
Cons
  • Hard to contact sellers and customer service
  • Packaged not being delivered
Loss
$510
Preferred solution
Full refund

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New Reviewer

Sharing of personal information

I ordered from a shop over a month ago from Woodo D'sign order number #200884****. When I received my package my item broke and I requested a refund or a replacement. Who ever I spoke with was very rude and they sent my package to the wrong house my accident and sent the other persons to mine. Then the owner gave my address to thee unknown person without my permission to ship my package to me and then she gave me their address. I then received an email in my personal email from someone stating the exact thing she had said in our conversation. I have pictures of the conversation and email. I am disturbed the lack of privacy and desire to share my private information without my consent.
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ID
#2533639 Review #2533639 is a subjective opinion of poster.
Pros
  • Awesome selection and price
Cons
  • Sharing of personal information
  • Horrible customer service
Preferred solution
Let the company propose a solution
New Reviewer

Received a fake item

I ordered a sterling silver handmade filigree pendant, ans I got a cheap plastic piece of crap. I have a feeling Ill end up doing a chargeback with my bank. Etsy is useless
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ID
#2533573 Review #2533573 is a subjective opinion of poster.
Loss
$45
Preferred solution
Full refund
New Reviewer

Resolved: No answer

Update by user May 03, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user May 03, 2021
Can't get no one to help me waiting for an answer no customer service hard to get though they never called back
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Resolved
ID
#2533396 Review #2533396 is a subjective opinion of poster.
Pros
  • Etsy problem
Cons
  • Response your seller
Loss
$25
Preferred solution
Full refund
New Reviewer

Resolved: About an order

Update by user May 03, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user May 03, 2021
I need to know where to send back items keep me posted,thanks have no receipts on the item's I got from Etsy
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Resolved
ID
#2533347 Review #2533347 is a subjective opinion of poster.
Pros
  • Hard to return items
  • Great unique gifts
Cons
  • No communication with etsy
Preferred solution
Full refund