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DO NOT SHOP FROM MEOWS & BOWS AND MORE ON ETSY!!!

1.0
Details
Ordered a baseball bracelet from this shop on ETSY clearly stating it I needed it BY CHRISTMAS. Ordered almost a month in advance. NO PACKAGE. NO RESPONSE TO EMAIL. Finally, had to contact Etsy, and the owner Mary Burnette meow2727@***.com never responded, suddenly issues a refund and says I didn't read her policies. SO IS YOUR POLICY NOT TO RESPOND TO YOUR CUSTOMERS OR FULFILL ORDERS AS ASKED? DO NOT BOTHER WITH THIS SHOP! Extremely unprofessional. I contacted etsy and all they did was give her the message that I was unhappy. Her response "I will not be harrassed by her". Excuse me? Finding out where my shipment is, is now considered harrassment? Terrible.
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ID
#759595 Review #759595 is a subjective opinion of poster.
Location
Show Low, Arizona
Pros
  • I feel taken advantage of
Cons
  • Etsy help desk was no help and rude
  • Indifferent about mistakes
  • Bad customer service
Reason of review
Poor customer service

Etsy - Bookcase Review from Doylestown, Pennsylvania

Paid seller in cash for an item which exhibited damage and previous attempts at repair which further damaged the piece of furniture represented as perfect on etsy in both advertizing and conversations. After confronting seller, Susan Vaillant of "V is for Vintage" aka Vaillant et Cie aka Susan Vaillant of Philadelphia, et al., she and her on line shop disappeared from Etsy while attempting to illiminate all traces of our relationship.
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ID
#758776 Review #758776 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Reason of review
Poor customer service

Simply put - STAY AWAY !!!!!!!!!!!!!!!!!!!!!!!!

The charge extra for shipping with tracking. Yet there is no tracking and its in addition to the shipping charge Etsy places on order. NO CUSTOMER SERVICE whatsoever. Phone number is a joke. A recording just tells you to go to the website. No live chat. Its just a "take-your-money-only" operation. Add on charges and absolutely no service. I am sure its barely legal - a scam that is profitable for the sellers and Etsy only. Please STAY AWAY unless you are into pain & suffering or you like to spend money for nothing.
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1 comment
Anonymous
#1091099

I've just had an e mail saying I owe them more for shipping to uk as the company have put the price up. They have shipped but say I owe them $47 more..

Is this Legal ?

I paid them the amount they quoted ..it's not my fault they shipped it costing more without informing me ..does anyone know please ?

ID
#757897 Review #757897 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Etsy Website
Reason of review
Poor customer service

Etsy Online Order Review

1.0
Details
I have been a member of eBay for ever and never experience anything like etsy before ! Customer service is non existent , impossible to even email them. The sellers sent items whenever they feel like and don't respond to the emails. It's absolute disgrace the way they handle their business!!
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ID
#757120 Review #757120 is a subjective opinion of poster.
Location
Kissimmee, Florida
Reason of review
Poor customer service

Etsy Birthday dress for 1 year old

We had bought a dress for our 1 year old so that she can wear on her birthday. The dress was all bad and also the glitter was coming out. The falling glitter is dangerous for a baby. Also the cloth was irritating and the baby was refusing to wear. After conversation with the people at Etsy, they just do not care. In fact they were selling other dresses to us. I explained the problem and asked for exchange but they just refused. Online shopping especially with babies wear at least for genuine reasons should be considered. Very very bad! Never ever would i suggest to buys anything from Etsy
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ID
#751429 Review #751429 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$95

Review in Luxury / Jewelry category from Bloomington, Illinois

2.1
Details
I was a 1st time buyer on Etsy. I ended up buying from a seller who is quite untruthful in both what she is selling and her communications. When I questioned this on Etsy's general forum, my post was removed. After reading through several other posts on the same forum, I've realized that Etsy sides with it's sellers and their practices, even if dishonest, yet buyers are not allowed to point out anything negative having to do with Etsy. Seems to me if no one is allowed to post anything negative based on their experience with Etsy, I guess customer service takes 2nd place to their ratings.
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ID
#750599 Review #750599 is a subjective opinion of poster.
Location
Bloomington, Illinois
Reason of review
Bad quality

Etsy - Chanel Bag Review from Los Angeles, California

5.0
Details
I am an etsy buyer and i bought an item from kasablanka shop.Twice happened that i contacted the seller to reserve the item and i offered her $100.00 to reserve the purse for me and she said no need to send the money,but unfortjnately she emailed me that somebody purchased the purse even it was written under the item that it was reserved for me.She said she cannot refund the buyer because it was to expensive on her part.I was really frustrated because i was expecting that the seller can be trusted.Second time i agsin asked her if she can reserve the bag for me because i was out of town and i will pay her when i come back after 4 days.It happened again that the reserved purse wss bought again and she did not do any action.As a seller she should have one word that a promise is a promise .It was really frustrating thst i was really seriously want to buy the items.She cannot be trusted with her words.I am a serious buyer on etsy.I hope this can be resolved.
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1 comment
Anonymous
#1081485

You're an ***. The shop is not a scam because she doesn't want to reserve items for some entitled, bratty buyer.

ID
#750348 Review #750348 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
Order processing issue

Horrible experience

1.0
Details
I ordered a tee shirt for a holiday party, it never even shipped, even after I contacted the seller. I called Etsy customer service, they could care less. First and LAST time I order anything from them. Horrible customer service. Found a legitimate company with the same tee, with guaranteed delivery in one week. This is unacceptable. Do yourself a favor and order from a legit company, this one is useless. I have better things to do with my time than chase down items. ***, if I order from Amazon Prime it is delivered in two days!
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ID
#747786 Review #747786 is a subjective opinion of poster.
Location
Peekskill, New York
Cons
  • No response from company
  • Bad customer service
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund

Etsy Online Order Review

1.2
Details
I never received my item either. After SEVERAL ATTEMPTS to contact customer service I am still waiting on them to return my call. Horrible customer service.
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ID
#745846 Review #745846 is a subjective opinion of poster.
Location
Corpus Christi, Texas
Reason of review
Order processing issue
This greedy little re-seller purchased 2 items from my shop. LuxuryGeisha. The day she received them, she informed me that she wanted to return them. I even gave her a 15% discount. When I informed her that I did not accept returns, she claimed that my items where...
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ID
#744203 Review #744203 is a subjective opinion of poster.
Location
Union City, California
Cons
  • Abuse from fellow seller
  • Did not fix problem
Reason of review
harrassment from fellow seller
Preferred solution
Reprimand Aasha on Etsy.

Never received an item,review system found for seller.

I never received an item I paid for from a seller and etsy's review system never helped me but instead found for the seller even though he never shipped the item nor had proof he shipped it.Their review system sucks!If they had read the e-mail I received from the seller they would know he told me he sent a two item purchase separetly yet only provided them with a tracking number for the one item I received.And the seller got to keep the money!What a shoddy way to do business !I am considering leaving etsy over this fiasco!
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ID
#739347 Review #739347 is a subjective opinion of poster.
Location
Jefferson, Georgia
Pros
  • Many good sellers
  • Great products
Cons
  • Rude customer service
  • Never received an item i paid for
  • Seller closed my case with no resolve
Reason of review
Problem with delivery
Loss
$17

Etsy Online Order Review

Bought an item. Seller never mailed. After repeated email, no response from seller. No contact phone information from etsy. I would not buy anything off etsy again. Its an act of Congress to feel out email to get your monies back.
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ID
#736842 Review #736842 is a subjective opinion of poster.
Location
Atlanta, Georgia
Reason of review
Poor customer service

Sagittarius Figurine Review

1.0
Details
Did not receive it after 6 weeks ordered. First said from Thailand now New Zealand WTF!!!!!!!!!!!!!
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ID
#735201 Review #735201 is a subjective opinion of poster.
Location
Delray Beach, Florida
Reason of review
Problem with delivery

Do NOT Buy From ETSY.

I had purchased an item a couple of days ago, the money on my card has not been refunded to me, the purchase was cancelled and my account was suspended for absolutely no reason at all. The seller I bought from also said it looked like my order had been cancelled. I didn't cancel anything! Just lost 17 bucks, that's all. *** this website, DON'T USE IT, you'll probably end up suspended for no reason and wasting your money. Considering the amount of negative reviews this site has gotten, I really think this site needs to be taken down. Seems like a huge scam, it's a shame it's still up and running
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ID
#732950 Review #732950 is a subjective opinion of poster.
Product
Etsy Website
Cons
  • Did not fix problem
Reason of review
Poor customer service
Loss
$17
Preferred solution
Full refund

Etsy Online Order Review from Chicago, Illinois

1.0
Details
Etsy, abigail ellison in particular suck. I bought never recvd she held in to my money for 6 days and didn't have a courtesy to say she wasn't shipping it AND THEN CANCELS IT. WHAT A ...
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1 comment
Anonymous
#1081977

WARNING DO NOT ORDER FROM Esty, I ordered through Etsy Web site, I never received the order, I did as followed and sent an email and Never received ANY response back from the seller Jelly Pop Designs AKA Jelly Bean Designs Meriden, CT. USA.

ETSY have zero customer service help.

All they do is give you a pop up to send an email to seller who doesn't respond, or your choice is to go through the Etsy website, which gives you a Case Number and I still have Not heard back from them. I would never order from this more than likely SCAM website AGAIN!!!!

ID
#732765 Review #732765 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Problem with delivery