Etsy
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkPoor seller response to damaged purchase.
Less than thirty days ago, I purchased a pair of 18k earrings from Gea Italia. Delivery was delayed as DHL would not drop off at a PO Box address.
Roughly in this second week, one of the earrings broke in part. Reaching out to the seller left me feeling stunned, hurt and angry. As this product was sent from Italy, the cost would be great if I wanted a repair completed. Further, perhaps I could find a goldsmith to repair it.I sent an email back expressing my thoughts; an exchange at a minimum.
He said he would do it but, the cost would be prohibitive. I have NEVER been treated shabbily by a merchant until today.
- Difficult to find assistance
Preferred solution: Price reduction
User's recommendation: Think very carefully before you place an order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
Preferred solution: Full refund
User's recommendation: Stop
I would like help by a live person. 408-209-****
- No service
- Pretty product
Preferred solution: Service, If I don’t get a response will have to order elsewhere
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Ocean View, New JerseyI have not received the refund for my two items from same shop of dog kennels. You approved yet I have not received
User's recommendation: More direct information and communication with the process until the refund has been received
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Etobicoke, OntarioNo one is responding from the help center
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gandhinagar, GujaratIs Etsy a scam ???
- Very bad customer service
Preferred solution: Full refund
User's recommendation: Never again. I need to let everyone my experience. Will share on Facebook and TikTok
Need gemstone chips
Preferred solution: 99 types of gemstone chips around 2to5mm size each 2 kg at the moment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMerchant does not respond
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t get help
- No customer crevice
- No customer service
Preferred solution: Log I. Help
User's recommendation: Help me log in by changing my email and phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Albany, MississippiI have been trying to contact for days . Know phone number that works. They are charging someone’s items to my email account.
User's recommendation: Do mouth open account
Finding my order
Preferred solution: Deliver product or service ordered
I need help with my address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkI still don’t get my order ?
Preferred solution: Deliver product or service ordered
Cant get on my account
Damaged products
User's recommendation: I the product, but this one is damaged
- Prev
- 1
- ...
- 126
- 127
- 128
- 129
- 130
- ...
- 896
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.