Etsy Reviews

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Two of same orders done in error.

Just needed one of the same orders canceled. Young man did a great job and kept his cool while I was getting upset and angry with him and the situation. Thanx for working in a professional manner.Like
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ID
#2531090 Review #2531090 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

Package sent to wrong state. Seller not responding

Etsy did send me a refund I appreciate them for that. Etsy is a good app for shopping. Thank you Etsy.

User's recommendation: Before ordering should check company you're ordering from reviews and date of review.I ordered from a company that was out of business and didn't realize til after I ordered.

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ID
#2530661 Review #2530661 is a subjective opinion of poster.
Location
Arden, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I had the worst experience with Etsy! I ordered my daughter's birthday outfit on March 17. I was told by kidsdivinecreation that my order would process for two weeks and then be shipped out. I inquired about my order on April 10 to figure out when my product would...
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ID
#2530649 Review #2530649 is a subjective opinion of poster.
Pros
  • Difficult to contact
Loss
$100
Preferred solution
Deliver product or service ordered

Ordered from this company never received order everybody is passing the buck nobody knows for my order is

What are the paintings from Etsy supposed to be here in about 7 days once like 13 days now I've contacted Etsy they said it's not their fault it's the seller's fault even though I bought it from Etsy everybody wants to pass the buck I still don't have my order the one knows where it is or when or if I'm getting it will never do business with this company again even though they saw other people's stuff they should still be responsible since they are selling it to make sure it gets to the customer sure it gets to the consumer
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ID
#2530421 Review #2530421 is a subjective opinion of poster.
Location
Mesa, Arizona
New Reviewer

Called about billing.

Spoke to someone about my bill and auto billing l. She put me on hold but hung up on me. Ian not happy with my experience.
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ID
#2530321 Review #2530321 is a subjective opinion of poster.
Location
Lafayette, Indiana
New Reviewer

Resolved: Did not receive an order

Update by user May 01, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user May 01, 2021
The customer service representative I spoke to looked into it and saw that the order was not processed correctly by the seller. So she gave a full refund and did an excellent job.

User's recommendation: Just follow up to make sure that the order was sent.

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Resolved
ID
#2530318 Review #2530318 is a subjective opinion of poster.
Location
San Antonio, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Etsy - Refund
My listings have been inactive for a long time, and they were deleted, yet I was still billed for them, I would like that money back, so I can close my shop.

User's recommendation: I recommend that if you change your mind and delete your listings you should close your shop as well or contact etsy if you can because you will still get billed.

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ID
#2530187 Review #2530187 is a subjective opinion of poster.
Cons
  • Terrible customer support
  • Total lack of communication with seller
  • No followthru w order
Loss
$1
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Not refunded total amount of items never received.

I was only refunded back to my Credit Card for one item never received in the amount of $17.05 on 3/18/21. There are two more items on my statement I never received from the same seller, which I was told is not selling on Etsy anymore. I am still being charged for both. One for $18.12 and the other for $20.26. Can you please check into this mistake and correct it by refunding these two amounts which total $48.38 back to my Credit Card. Thank you, Cynthia
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ID
#2530142 Review #2530142 is a subjective opinion of poster.
Cons
  • Nothing delivered
  • Deceptive vendors
Loss
$48
Preferred solution
Full refund

Order information

Very dissatisfied with customer service. I'd like to talk to a real person. Left my number to call me back when the next agent was available. Never happened!
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ID
#2530108 Review #2530108 is a subjective opinion of poster.
Location
Newport, Vermont

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Verified Reviewer
New Reviewer

Problem with the order

When you try to resolve an issue with Etsy after contacting the seller it does not serve a purpose no resolution at all. I will settle this issue with my bank and will be reporting this to consumer protection.

User's recommendation: Don't buy on Etsy.

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ID
#2529960 Review #2529960 is a subjective opinion of poster.
Service
Etsy Customer Care
Cons
  • False advertisement
Loss
$25
Preferred solution
Full refund
New Reviewer

When will my order arrive?

My order has not arrived. What day will it get delivered to 8015 w. Colfax ct. Milwaukee Wisconsin 53218
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ID
#2529283 Review #2529283 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Have not received my item yet

You have been trying for 3-4 days to get a hold of somebody from Etsy they keep sending you to your website which is useless I finally got a hold of a person again useless nobody can tell me where my package is 3 days late and nobody knows where it is it's unacceptable business practice I will never use this company ever again the service sucks trying to get a hold of somebody sucks and I still haven't received my order don't order anything from this company if you want to receive it package package

User's recommendation: I wouldn't order from this company ever again still trying to get my package no one knows where it is they sent it to my state three different cities in my state including the city I live in and then they sent it to Nevada I live in Glendale Arizona it was here for a day and a half and then it went to Nevada for some strange reason now no one knows where it is.

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ID
#2529216 Review #2529216 is a subjective opinion of poster.
Loss
$75
Preferred solution
Deliver product or service ordered
New Reviewer

Did not receive order #200678****

I did not receive my order #200678****. My order was four Porsche wheel caps. Total purchase was $51.47.
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ID
#2529078 Review #2529078 is a subjective opinion of poster.
Loss
$51
Preferred solution
Deliver product or service ordered

Where is my package ?

Order never came , TWICE, never will purchase again . Seller disappeared as soon as I placed my order

User's recommendation: DONT SHOP!

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ID
#2528965 Review #2528965 is a subjective opinion of poster.
Location
Chevy Chase, Maryland

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Verified Reviewer
New Reviewer

I need to cancel my order

I placed a jewelry order and immediately changed my mind, now they refuse to cancel the order!!! Who can I report this to?
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ID
#2528959 Review #2528959 is a subjective opinion of poster.
Preferred solution
Full refund