Etsy Reviews

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I am a long time seller with Etsy I have had multiple issues with them. This past spring I was selling hatching eggs from my farm. Other people were selling the same on etsy...still are. Well, one customer complained because her eggs didn't hatch. There is a no return...
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ID
#3034266 Review #3034266 is a subjective opinion of poster.
Service
Etsy Seller Program
Cons
  • Awful service no one cares
Preferred solution
Let the company propose a solution

Talk about an order I am trying to make

Called because I had an issue with a order trying to make. A person call me back. After holding on the phone for mor than ten minutes, she hung up on me. She verified my number she said to call me back if need be. That did not happen

User's recommendation: Follow through.

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ID
#3034063 Review #3034063 is a subjective opinion of poster.
Location
Silver Spring, Maryland

Talk about an order I am trying to make

I was told someone would call me to talk about my issue. Within a short time I was called back. The person on the phone asked if she could put me on hold and would be right. I held for more than ten minutes, the person never came back and then she hung up on me. I have not heard anything. She verified my phone number she said in case we were cut off. Nothing happen. I did not get my issue resolved. Thanks Diana Avant 301-421-****, dvants@***.net
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ID
#3034040 Review #3034040 is a subjective opinion of poster.
Location
Silver Spring, Maryland

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New Reviewer

Account is suspended

My account got suspended and im thinking it was because of inactivity , but i have been waiting for an emai back for weeks now and no one has emailed me back with a link to reopen my account ... this keeps happening without reason. this is the third time this has happened .

User's recommendation: I dont even know what to recommend.

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ID
#3033632 Review #3033632 is a subjective opinion of poster.
Location
Tacoma, Washington
Preferred solution
My account unsuspended

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New Reviewer

My sellers account was suspended

WtfI am having a lot of issues I just created my store last night and started putting up items and this morning I see that my account has been suspended I did not receive an email stating why is suspended and why am I items are deactivate it I need customer service help immediately cuz this makes no sense to me. I created all my artwork and I sell all my artwork if I just open the store why should I be having any type of problems I am extremely confused please get back to me immediately
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ID
#3033559 Review #3033559 is a subjective opinion of poster.
Preferred solution
I want them unsuspend my account I just created it its a new store.

My account has been hacked

My account was hacked and two way factor authenticator was applied by the hacker..my bank account details are attached to my Etsy account and I have not been able to get access into my Etsy account..pls treat as urgent
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ID
#3033326 Review #3033326 is a subjective opinion of poster.
Cons
  • No control
New Reviewer

Question about my order

I would like the actual business card to be send to my address. I would like to know what can I do about this
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ID
#3032492 Review #3032492 is a subjective opinion of poster.
Location
Inglewood, California
Preferred solution
I would like to get my business cards printed by Etsy and shipped to me by mail

No live support of their vendors/sellers

I cannot reprint a.shipping label purchased on Etsy even after I requested a refund for the 1st label and repurchased a second. The phone number for Etsy customer service is only for purchasers not for sellers. Etsy provides poor support for their vendors, and virtually no customer service. I managed to send them an email after hunting for 20 minutes for an option to do so. I received a lengthy automated email response that still did not address my issue.

User's recommendation: My recommendation is to find another partner other than Etsy to assist in selling your wares.

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ID
#3031981 Review #3031981 is a subjective opinion of poster.
Location
Seminole, Florida
New Reviewer

Package not delivered

Package not delivered Package not delivered Kdkdidmfjdkcikejrkfmcjejejejkkdkdkwosnffjcjdkekdrkdkdiwjdjdkdodkfckkckdkfjrkdjciejdifjekdicsjendicjsjdjrndnrnrnenrnrn
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ID
#3031480 Review #3031480 is a subjective opinion of poster.
Location
Salisbury, North Carolina
Loss
$107
Preferred solution
Full refund

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New Reviewer

THIS HAS GOT TO STOP!

PEOPLE ARE ANGRY AT ETSY! Its horrible how difficult it is to remove the FREE SHIPPING box from a listing. A simple box that says FREE SHIPPING? Click yes or no, would solve this when youre first listing an item. Whoever did this program for Etsy should be FIRED! Etsy is losing A LOT of money because people are so frustrated with the back door process of removing the FREE SHIPPING box from their listings.
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ID
#3031268 Review #3031268 is a subjective opinion of poster.

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New Reviewer

I’M NOT A ROCKET SCIENTIST!

PEOPLE ARE FRUSTRATED AND GOING ELSEWHERE. Its IMPOSSIBLE to easily remove the Free Shipping box at the bottom of a listing! HERES A THOUGHT, A simple box that says FREE SHIPPING? Click yes or no, would solve this when youre setting up a new listing. Whoever did this program for Etsy should be FIRED! Etsy is losing A LOT of money because people are so frustrated with the process of removing the FREE SHIPPING box from their listings.

User's recommendation: Don’t list on Etsy. It’s a quagmire of ridiculousness.

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ID
#3031252 Review #3031252 is a subjective opinion of poster.
Pros
  • Honest people trying to make a living
Cons
  • Poor listing setup
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Two items sold that were personally delivered, Need info. on how to get paid

Hello, I sold two items #216099**** Aug. 27 and #215931**** Aug 25 I hand delivered to costumer. How do I go about getting the funds? I have called Etsy before and it was said to me, I had to wait 45 days. Its been more than that. How do i go about getting funds? Is there a way to click on something that says hand delivered? Please help Madelyn Alfonso MADDYSCREATIVEMARKET
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ID
#3030926 Review #3030926 is a subjective opinion of poster.
Preferred solution
help on receiving funds, i am a new seller and cannot get a hold of etsy via phone

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New Reviewer

Every time I try to order I get there is an error. I cancelled my email but can't renter it

Still cant order anything. Have changed password several times. When I get to next page, tells me to sign into my acct. I try snd it freezes. VERY FRUSTRATING.
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ID
#3030682 Review #3030682 is a subjective opinion of poster.
Preferred solution
Be able to check out with no errot

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Verified Reviewer
New Reviewer

Every time I try to order I get there is an error. I cancelled my email but can't renter it

Every time I try to pay for an order I gethmm something is wrong. I have tried every payment option and same message.I have changed password several times and nothing happens. I have called twice and no one can help. I have purchased numerous times before but this started several months ago.
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ID
#3030055 Review #3030055 is a subjective opinion of poster.
Location
Fredericksburg, Virginia

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Verified Reviewer
New Reviewer

I cannot purchase anything from etsy

Every time I try to purchase anything, I get an error comment- it states something is wrong. I have changed my password several times but I still get the error statement.I have called twice but no one can figure out the problem. It is very frustrating since Christmas is coming. I really like Etsy so can someone help.
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ID
#3030045 Review #3030045 is a subjective opinion of poster.
Location
Fredericksburg, Virginia