Etsy Reviews

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Someone hacked my account

Etsy sent me an email saying that they sent me directions to change my email. But they sent it to the hacker that was trying to take over my account. I tried to call but couldnt reach a person. I tried to delete my account but it says it cant be deleted because my password has been changed. What kind of security is this!

User's recommendation: Don’t put credit card numbers into you very insecure account.

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ID
#2443559 Review #2443559 is a subjective opinion of poster.
Location
East Lansing, Michigan
New Reviewer

Theft

Yall took my money, and refuse to answer any phone numbers. You just told me my order was canceled but you wont give me back my money!
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ID
#2443233 Review #2443233 is a subjective opinion of poster.
Loss
$169
Preferred solution
Full refund

No contact or customer support

In trying to find out who or what to contact for support issues, I found out that there is no contact or support email address or phone number. I don't see how anyone can trust Etsy if they can't contact someone to address their issues.

User's recommendation: Do not open a shop on Etsy. There is no support and once a decision is made, they inform you but you have no redress of grievance.

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ID
#2443100 Review #2443100 is a subjective opinion of poster.
Location
Sherman Oaks, California

Answers

I am pretty new to Etsy and have found it extremely difficult to get answers to find my way around the site. Additionally, they don't tell the seller up front that when you sell something you are automatically paying for additional advertising you haven't asked for. So by the time you complete a sale you could be paying up to 25% to Etsy. That's pretty steep when you're doing all the work.

User's recommendation: Read everything you can first, especially the Etsy charges and additional advertising.

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ID
#2443027 Review #2443027 is a subjective opinion of poster.
Location
Cedar City, Utah
New Reviewer

This seller is a liar!!! Makes Etsy look bad!!

I ordered from her on 2-17 with a delivery of 2-26 did not get it she did not respond to 2 emails I sent her. She only responded when I told her I was going to discredit her on social media and call the bbb and attorney generals office and report her then she responded and said I will refund you! Pretty pathetic!!! Shame on Etsy for letting her sale on Etsy!!!
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ID
#2442956 Review #2442956 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • Too hard to get help
Preferred solution
Full refund
New Reviewer

Failure to deliver

Charged my back two months in a row and have yet received any product. The deal was 5 make up sample bags per month for $12.00. Nothing received.
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ID
#2442796 Review #2442796 is a subjective opinion of poster.
Pros
  • Dont know
Cons
  • Nothing delivered
Loss
$24
Preferred solution
Full refund
New Reviewer

Ordered something twice

The site never confirmed that the payment was received, I refreshed the page twice and tried again. Still no confirmation of payment. Im not sure if the payment processed or not or if I was overcharged.
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ID
#2442528 Review #2442528 is a subjective opinion of poster.
Preferred solution
I need to know if the payment was processed and what was processed
New Reviewer

Shipping cost not paid to me

Need to know why shipping cost is being withheld Why is my funds being withheld. Need to know why Im not getting my full shipping fees.
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ID
#2442413 Review #2442413 is a subjective opinion of poster.
Location
Milpitas, California
New Reviewer

They make it almost impossible to contact them. I want to know when my order will be shipped but I can't contact anyone. They have a series of procedures they hide behind to keep from letting custo

I ordered a product from Etsy and after 2 months I want to talk to someone about when I will receive my product., but I can't email them, phone them , and can't get into an ETSY account. Therefore i paid money and can't talk to the people I ordered it from.
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ID
#2442307 Review #2442307 is a subjective opinion of poster.
Cons
  • Too hard to contact
  • Lack of customer support
Loss
$64
Preferred solution
Deliver product or service ordered

Never got my merchandise

Etsy - Never got my merchandise
Order the punisher mask was charged never got it..192252**** was the order number. I never received it
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ID
#2441850 Review #2441850 is a subjective opinion of poster.
Location
Corpus Christi, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I bought the jewelry from Etsy from Farhan khan. He told me this jewelry is completely natural stone and diamond also original and made by 925 sterling Silver while none of the conditions that is explained in his page also he wrote for me as seller is not true. The...
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ID
#2441760 Review #2441760 is a subjective opinion of poster.
Loss
$150
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund not refunded

I'm still waiting for the refund that was told to me a week ago from Etsy for an item that I purchased that was never sent to me order number 192532**** I would like to know when the refund was submitted how long it is going to take I want an email confirming this to my email and I would like to know which cards they were refunded too I asked for confirmation to my email before and I got nothing I want to know where my refund is
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ID
#2441710 Review #2441710 is a subjective opinion of poster.
Preferred solution
Full refund

I didn't get my order

I didn't receive my order I tried to contact the owners and they didn't email me back or nothing and they still hadn't contacted me I got in touch with me this is so wrong it is not right at all

User's recommendation: Don't buy from them.

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ID
#2441704 Review #2441704 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lever backs not wanted - will return.

Update by user Apr 01, 2021

NOTHING HAS HAPPENED! I am unable to find the correct seller = my fault for not recording this order in my order book! So must keep in trying!

Original review posted by user Mar 02, 2021
Delivery method Elta Courier Tracking number RE73295****GR Etsy Customer Service I am not at all pleased with this delivery and had sent you an e-mail to say I did NOT want to spend this kind of money on just ONE pair of lever backs. Now the pair is here and I see it is extremely small with almost nil amount of silver in these lever backs I am definitely sure that I have to return them to you. Kindly give me your return address and as I had written to say I did NOT want you to send them, please add the p &; p I paid you to send these unwanted lever backs to me. Sincerely Sara Weiss E-mail address: ksaraleh@***.com
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ID
#2441271 Review #2441271 is a subjective opinion of poster.
Location
Welling, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lever backs not wanted - will return.

Delivery method Elta Courier Tracking number RE73295****GR Etsy I am not at all pleased with this delivery and had sent you an e-mail to say I did NOT want to spend this kind of money on just ONE pair of lever backs. Now the pair is here and I see it is extremely small with almost nil amount of silver in these lever backs I am definitely sure that I have to return them to you. Kindly give me your return address and as I had written to say I did NOT want you to send them, please add the p &;;;;;;;;;;;; p I paid you to send these unwanted lever backs to me. Sincerely Sara Weiss E-mail address: ksaraleh@***.com
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ID
#2441269 Review #2441269 is a subjective opinion of poster.
Location
Welling, England