Unclaimed
Etsy
Reviews and Complaints
1.4M
CLAIMED LOSSES
7K
TOTAL REVIEWS
340K
PAGE VIEWS
55
ISSUES RESOLVED
Etsy Reviews
New Reviewer
I can not. Track my packages why am I locked out?
I did all my Christmas shopping on your site and now I am locked out please let me know if I can come back.
ID
Location
North Port, Florida
Preferred solution
I am locked out please let me know if I can come back to shop and to track my Christmas gifts I ordered A lot!!
New Reviewer
Need help with open case not resolved
It has been almost a month since we bought a Christmas tree for nearly $800! I can not figure out how to escalate the case. I need help now!
ID
Location
Dadeville, Alabama
Loss
$800
Preferred solution
Full refund
New Reviewer
My package didn't arrive
I would like to know what happened u guys said it would come Dec 7. And it. not here??????????????????????????????????????????????????????
ID
Location
Shepherdsville, Kentucky
New Reviewer
Seller account related .
Respected sir/madam, My name is Utsav Patel. Firstly,I am a manufacturer of luxury western garments. I saw Etsy customer website and its really impressive. And I am eager to start selling my fashionable products on Etys. So, can you please guide me how to create account. Waiting for your response contact soon.
ID
Location
Ahmedabad, Gujarat
Communication
I have still not heard anything back from Etsy or received my item. Contact seller 3 tines and emailed Etsy again nothing!!
ID
Location
Hammersmith, England
New Reviewer
An order I placed
My order was supposed to be delivered overnight because it is a perishable item and was charged overnight shipping and I just got an email that it has been shipped and I will receive it next week
ID
Location
Port Washington, New York
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDidn't get what I payed for
Placed an order through Etsy and nothing happened. No delivery no communication almost impossible to contact totally useless.no!!
User's recommendation: Don't use this company.
ID
Pros
- There are no pros
Cons
- Being ripped off
Loss
$40
Preferred solution
Full refund
New Reviewer
Cannot register
Hi, I hope your well. I previously had an Etsy account on this email address it got blocked and deleted for some reason a while ago. When I try to reregister using this email it doesnt let me. Is it possible to reopen it somehow or delete it entirely so that I could open an Etsy shop. I dont have many emails. Can I have a second inquiry on this account ? Thank you for your understanding. Ievgeniia
ID
Location
Kyiv, Kyiv
Pros
- Has many things you need
Preferred solution
Let the company propose a solution
New Reviewer
Haven't received my item
It should of been here did u send it right??????????????????????????????????????????????,,,,,,,,,,,,,
ID
Location
Millville, New Jersey
Preferred solution
To receive my order
New Reviewer
Order not received or refund asap
I ordered wall decor for my granddaughter in September. They took my money and never sent my product. What a mess.
ID
Location
Seattle, Washington
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI don’t put any review
The va last time I bought files embroidery in Etsy was in nov 13 and now I we by to Etsy because I need some stuff I can buy both I call my bank and my account its fine can you help me please thanks
ID
Preferred solution
Let the company propose a solution
New Reviewer
Not happy
Have not received my order Im not happy. I ordered these for my outdoor Christmas Devore and still have not received them. Tried contacting the seller and it said closed
User's recommendation: Do not order.
ID
Location
South Holland, Illinois
Loss
$36
Preferred solution
Full refund
New Reviewer
My package was returned to sender
My pack has been sent back to sender due to name on package. I would like to change the name if possible.
ID
Loss
$127
Preferred solution
Deliver product or service ordered
No purchase appearing in account
I made a purchase on 1st December 2021. The payment went through via PayPal on 2nd December. There is no purchase showing in my account. The transaction No. is 2685****LN584712V. I created the account using my Apple ID and have also signed in with my email and a password. I have logged in both ways but the purchase doesnt appear. The problem did sort itself out but I didnt get a reply from Etsy. Thanks to the Pissed Customer follow-up email I now have a customer support phone number which is really what I wanted in the first place, as a quick call would have solved everything.
ID
Location
Sydney, New South Wales
Account Hacked No Support
A 20 cent charge showed up on my credit card from Etsy. No idea why. Come to find out my account was hacked. Someone created a store. Changed my security to require an authenticator code that I do not have. Tried to reach support three times. Automated responses each time. The last automated response telling me they reviewed my account and it had been closed due to violation of terms of service. I would give a minus rating for customer service if I could. Companies this large have no excuse for such cheap customer service.
User's recommendation: ¯\_(ツ)_/¯ don't buy on etsy. They don't care about customers.
ID
Pros
- Supporting small business
Cons
- Lack of responsibility for a hacked account
- No customer service like none
Preferred solution
My account fixed after being hacked and the refund of the 20 cent fee the put on my credit card
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