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New Reviewer

Gift card

Call disconnected. Callback were on phone for 20 min. Had to hang up due to my work. Issue still not resolved
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ID
#3138097 Review #3138097 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never got my earrings

Etsy - Never got my earrings
She couldnt show me where my package was delivered. Rude. She doesnt want to make it right. She kept saying the Royal Mail. What is that? Im from the United States. Thanks

User's recommendation: Not her.

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ID
#3137989 Review #3137989 is a subjective opinion of poster.
Location
Henderson, Kentucky
Pros
  • I love zesty but i need to trust your sellers
Loss
$88
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Suspended Account without notice

I literally just opened my account and today I checked and it says you suspended my account. I have not received an email or anything saying why my account has been suspended. I sell soap. There are thousands of people on etsy who sell soap. So again why has my account been suspended? I spent weeks setting this shop up! Can someone explain why this is happening!?! Thank you and hope to hear from someone very soon. Abigail Rayne.
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ID
#3137958 Review #3137958 is a subjective opinion of poster.
Location
Encino, California
Preferred solution
I would like my new account unsuspended.
New Reviewer

I was hacked and can’t change my email.

My account was hacked and the reset will not send to my email. I cant get through on your phone line. I really hope my credit cards dont get used
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ID
#3137902 Review #3137902 is a subjective opinion of poster.
Location
Sidney, New York
Pros
  • Hard to get in touch with
Preferred solution
My password and account back

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Verified Reviewer
New Reviewer

Customer svc sucks

I am trying to get help with my store. No one to talk to. I will be closing this. It sucks!!! Even replying this way sycks! AngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngryAngry

User's recommendation: Dont sign up for a store.

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ID
#3137807 Review #3137807 is a subjective opinion of poster.
Location
Hewlett, New York
Preferred solution
A call

I need help with my account

Every platform I looked at for help made it seem so easy to get the support you need from etsy. It's not easy, there is only a support line for buyers not sellers and the help center on the etsy website is no help. There are supposed to be emails sent to help you fix your own problems, they never come and to finally be able to submit a service request is not helpful either considering it may take them 7 days to respond. There is no immediate help and no sellers support number, so you can't even talk to a real person to resolve your issues.
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ID
#3137531 Review #3137531 is a subjective opinion of poster.
Cons
  • Lack of contact

Etsy is full of scams

I'm really disappointed about the service at ETSY. I ordered an item from Etsy 3 weeks ago. The seller promised that I would receive the item soon, but I have not received it yet. I realize that this is a scam, since I gave away such a large sum of money, and received nothing in return. The $151.82 that I gave away was confirmed, but the ETSY app also validated that my item has not been sent out yet! I tried contacting the seller, and Customer Service many times; Silence!! No help at all. The seller is IGNORING me!! And how am I supposed to get my money back!?!? The Seller is called : DynamicDelux

User's recommendation: Do Not Buy anything on Etsy, save your money.

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ID
#3137397 Review #3137397 is a subjective opinion of poster.
Location
Winnipeg, Manitoba
New Reviewer

Very very bad customers service

Need a refund and to never do business with them. Very poor customer service no return call, long wait, scam all the time.
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ID
#3137089 Review #3137089 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$6
Preferred solution
Full refund
New Reviewer

Purchase

Scammed and no one cares !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!????

User's recommendation: Gttgggg.

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ID
#3136822 Review #3136822 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$33
Preferred solution
Full refund

Tired of garbage

Im sick and tired of looking at say something like Christmas wreaths just to see some womans naked breast with wreath decals on them. Cant you people take all of your prob shots and put them in one spot where the perverts can go enjoy them and the rest of us can e joy our search? Naked ski babes and such arent what I want to see or have the young people in my life run across. Give us a break.

User's recommendation: Complain when necessary.

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ID
#3136600 Review #3136600 is a subjective opinion of poster.
Location
New Castle, Pennsylvania

So happy with ordered caricature

Hey there I will recommend Etsy to everyone I am in the PR working so be sure the caricature is so perfect embracing the figure of a girl All the best & happy seasons

User's recommendation: 100 % satisfied customer…Greetings from Germany.

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ID
#3136034 Review #3136034 is a subjective opinion of poster.
Location
Bochum, North Rhine-Westphalia
New Reviewer

Online order is stuck. Won’t proceed

I placed an order for a ring only. I hit the place your order to La verne button it wont do anything after that. DONT want to be charged twice. Did it go Thru
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ID
#3136005 Review #3136005 is a subjective opinion of poster.
Location
Moreno Valley, California
Preferred solution
Deliver product or service ordered

No one contacted me. I still n d HELP!

My credit card information has to be changed. And I got suspended I need Etsy to respond to me and stop these stupid circular games that go nowhere. I NEED customer support!

User's recommendation: Can I try to get help from Etsy.

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ID
#3135400 Review #3135400 is a subjective opinion of poster.
Location
Lutherville Timonium, Maryland

Refusal to help

Inability to speak with a PERSON!! And I wanted to purchase a gift card but am not going to jump through hoops when there are other reliable options!

User's recommendation: Do not usr.

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ID
#3135377 Review #3135377 is a subjective opinion of poster.
Location
Grand Rapids, Michigan

Red Satin Pajamas purchase

The pajamas run extremely small, I cannot fit them, I want to return. Nearly $50 for a pair of pajamas that I have use for should be accepted back. Im hoping monogram can be removed
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ID
#3135363 Review #3135363 is a subjective opinion of poster.
Location
Utica, Michigan