Unclaimed
Etsy
Reviews and Complaints
1.4M
CLAIMED LOSSES
7K
TOTAL REVIEWS
340K
PAGE VIEWS
55
ISSUES RESOLVED
Etsy Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGift card
Call disconnected. Callback were on phone for 20 min. Had to hang up due to my work. Issue still not resolved
ID
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNever got my earrings
She couldnt show me where my package was delivered. Rude. She doesnt want to make it right. She kept saying the Royal Mail. What is that? Im from the United States. Thanks
User's recommendation: Not her.
ID
Location
Henderson, Kentucky
Pros
- I love zesty but i need to trust your sellers
Loss
$88
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSuspended Account without notice
I literally just opened my account and today I checked and it says you suspended my account. I have not received an email or anything saying why my account has been suspended. I sell soap. There are thousands of people on etsy who sell soap. So again why has my account been suspended? I spent weeks setting this shop up! Can someone explain why this is happening!?! Thank you and hope to hear from someone very soon. Abigail Rayne.
ID
Location
Encino, California
Preferred solution
I would like my new account unsuspended.
New Reviewer
I was hacked and can’t change my email.
My account was hacked and the reset will not send to my email. I cant get through on your phone line. I really hope my credit cards dont get used
ID
Location
Sidney, New York
Pros
- Hard to get in touch with
Preferred solution
My password and account back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer svc sucks
I am trying to get help with my store. No one to talk to. I will be closing this. It sucks!!! Even replying this way sycks! 
User's recommendation: Dont sign up for a store.
ID
Location
Hewlett, New York
Preferred solution
A call
I need help with my account
Every platform I looked at for help made it seem so easy to get the support you need from etsy. It's not easy, there is only a support line for buyers not sellers and the help center on the etsy website is no help. There are supposed to be emails sent to help you fix your own problems, they never come and to finally be able to submit a service request is not helpful either considering it may take them 7 days to respond. There is no immediate help and no sellers support number, so you can't even talk to a real person to resolve your issues.
ID
Cons
- Lack of contact
Etsy is full of scams
I'm really disappointed about the service at ETSY. I ordered an item from Etsy 3 weeks ago. The seller promised that I would receive the item soon, but I have not received it yet. I realize that this is a scam, since I gave away such a large sum of money, and received nothing in return. The $151.82 that I gave away was confirmed, but the ETSY app also validated that my item has not been sent out yet! I tried contacting the seller, and Customer Service many times; Silence!! No help at all. The seller is IGNORING me!! And how am I supposed to get my money back!?!? The Seller is called : DynamicDelux
User's recommendation: Do Not Buy anything on Etsy, save your money.
ID
Location
Winnipeg, Manitoba
New Reviewer
Very very bad customers service
Need a refund and to never do business with them. Very poor customer service no return call, long wait, scam all the time.
ID
Location
Atlanta, Georgia
Loss
$6
Preferred solution
Full refund
New Reviewer
Purchase
Scammed and no one cares !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!????
User's recommendation: Gttgggg.
ID
Location
Tampa, Florida
Loss
$33
Preferred solution
Full refund
Tired of garbage
Im sick and tired of looking at say something like Christmas wreaths just to see some womans naked breast with wreath decals on them. Cant you people take all of your prob shots and put them in one spot where the perverts can go enjoy them and the rest of us can e joy our search? Naked ski babes and such arent what I want to see or have the young people in my life run across. Give us a break.
User's recommendation: Complain when necessary.
ID
Location
New Castle, Pennsylvania
So happy with ordered caricature
Hey there I will recommend Etsy to everyone I am in the PR working so be sure the caricature is so perfect embracing the figure of a girl All the best & happy seasons
User's recommendation: 100 % satisfied customer…Greetings from Germany.
ID
Location
Bochum, North Rhine-Westphalia
New Reviewer
Online order is stuck. Won’t proceed
I placed an order for a ring only. I hit the place your order to La verne button it wont do anything after that. DONT want to be charged twice. Did it go Thru
ID
Location
Moreno Valley, California
Preferred solution
Deliver product or service ordered
No one contacted me. I still n d HELP!
My credit card information has to be changed. And I got suspended I need Etsy to respond to me and stop these stupid circular games that go nowhere. I NEED customer support!
User's recommendation: Can I try to get help from Etsy.
ID
Location
Lutherville Timonium, Maryland
Refusal to help
Inability to speak with a PERSON!! And I wanted to purchase a gift card but am not going to jump through hoops when there are other reliable options!
User's recommendation: Do not usr.
ID
Location
Grand Rapids, Michigan
Red Satin Pajamas purchase
The pajamas run extremely small, I cannot fit them, I want to return. Nearly $50 for a pair of pajamas that I have use for should be accepted back. Im hoping monogram can be removed
ID
Location
Utica, Michigan
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