Etsy Reviews

Show reviews that mention
order account seller money item refund customer email service number
Showing 215 of 4784 reviews Clear filter
Filter review
New Reviewer

Cancel order

I wanted to order something mongrammed and there was no place to put the initials. Called etsy, loud obnoxious music and no answer
View full review
ID
#1062954 Review #1062954 is a subjective opinion of poster.
Reason of review
Order processing issue

Never got both of my shirts

Etsy - Never got both of my shirts
I've order 2 backwood shirts and they have never came
View full review
ID
#1056747 Review #1056747 is a subjective opinion of poster.
Service
Etsy Shipping Service
Reason of review
Order processing issue
New Reviewer

Gmoser4871@***.com

My account was suspended and i dont know how to fix.
View full review
ID
#1054820 Review #1054820 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Damaged or defective
New Reviewer

Issue with my purchase

Hello i made an Etsy purchase and havent received my package and its been more than two weeks already. No emails or package!
View full review
ID
#1049460 Review #1049460 is a subjective opinion of poster.
Reason of review
Problem with delivery
New Reviewer

Smaller size

I selected 9 to 12 months, and the onesie is 9 months and my daughter cannot fit it and im buying a 1st birthday outfit so 12 months is the size i need or like the options are 9-12
View full review
ID
#1049104 Review #1049104 is a subjective opinion of poster.
New Reviewer

Product

Cant track my product Dont know its were about Transaction # 127571****
View full review
ID
#1041849 Review #1041849 is a subjective opinion of poster.
Reason of review
Problem with delivery
New Reviewer

Empire Me Review

I paid for a fur coat and I never received it. I've tried contacting the seller but no one is responding. My email is carmenayala66@***.com. the supplier was Empire me. Can someone please help me find out where is my order, please. My # is (845)380-****. Thank you
View full review
ID
#1022564 Review #1022564 is a subjective opinion of poster.
Reason of review
Problem with delivery
New Reviewer
Twice I have tried to order something from Etsy (different vendors) and BOTH times I have gotten an account suspended notice. When I inquired as to why, this is the reply I received "Your account privileges have been temporarily suspended due to a stop payment notice...
View full review
View full review
ID
#998357 Review #998357 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Order processing issue

Etsy Customer Care Review

I ordered Fines herbs and received Pistou...TRYING TO get customer service, phone number doesnt work or online. ..please contact me asap..triviatroller@***.com
View full review
ID
#934971 Review #934971 is a subjective opinion of poster.
Location
Walnut Park, California
Service
Etsy Customer Care
Reason of review
Poor customer service

Etsy - Customer Care Review from Marysville, Michigan

I have 2 orders that my card has been charged and have had no response. Order :113085**** and 112862**** both from Sports Decals 4 You please. Call 810- 982-**** ig not home leave message Thank You Deborah Ward
View full review
2 comments
#1237431

I ordered a really cute bee necklace and that was October 29! It said the package would arrive in 3 to 5 days...it has been well over that...I thought if I confirm my account again I would work to get my thing...I have not gotton my thing...and I was charged! If I don't get it soon I want a refund!

#1224952

Disclaimer, I am an Etsy seller, not an employee or affiliated with them in any way: If you are having a problem with your order, your first step is to contact the shop owner regarding that order. Go to "Your Purchases & Reviews".

Next to your order should be a "Contact the Shop" button. Send them a message, if you don't have a response or a tracking notification within 48 hours, your next step would be to open a case against that seller, regarding that order. You can do it in the same place. From there the seller will be forced to either ship the product or refund your order, otherwise they will face action from Etsy.

Good luck!

Also: I do not recommend posting your phone number publicly.

This site is not reviewed by Etsy, your shop seller, but it is used by several thousand others. Protect yourself and browse wisely!

View more comments (1)
ID
#932808 Review #932808 is a subjective opinion of poster.
Location
Marysville, Michigan
Service
Etsy Customer Care
Reason of review
Poor customer service

Etsy - Shipping Service Review

Re: Order 112527**** on Aug 25, 2016 I haven't rec'd the item
View full review
1 comment
#1224973

Disclaimer, I am an Etsy seller, not an employee or affiliated with them in any way: If you are having a problem with your order, your first step is to contact the shop owner regarding that order. Go to "Your Purchases & Reviews".

Next to your order should be a "Contact the Shop" button. Send them a message, if you don't have a response or a tracking notification within 48 hours, your next step would be to open a case against that seller, regarding that order. You can do it in the same place.

From there the seller will be forced to either ship the product or refund your order, otherwise they will face action from Etsy. Good luck!

ID
#924303 Review #924303 is a subjective opinion of poster.
Location
Tracy, California
Service
Etsy Shipping Service
Reason of review
Order processing issue
My kid used my card and I'm trying to cancel the delivery. Their number doesn't work, and i don't think online will be any faster. Horrible site.
View full review
View full review
1 comment
#1224981

Disclaimer, I am an Etsy seller, not an employee or affiliated with them in any way: If you are having a problem with your order (in this case because you kid placed the orde), your first step is to contact the shop owner regarding that order. Go to "Your Purchases & Reviews".

Next to your order should be a "Contact the Shop" button. Send them a message. Etsy does not ship anything themselves (they do not monitor this page, either), everything goes through the seller. As a seller, I can tell you I get an instant notification on my cell phone if a customer contacts me.

You could also contact your Bank and have them reverse the charge, just explain the situation.

You can also refuse the package if the seller has already shipped it.

Good luck!

ID
#919669 Review #919669 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Product
Etsy Website
Reason of review
Poor customer service

Short Review on September 15, 2016

I sent off a very large order for pearls to tong tong OEARLS I have a lot but last night went bk to see how fast order would ship now that I payed extra for Dhl and she is off your sight that fast and can not get n touch. So I have a very big show last day of month shoud I call bank cancel order with her? What and why is she gone off your sight
View full review
ID
#919083 Review #919083 is a subjective opinion of poster.
Location
Paxton, Florida
Reason of review
Order processing issue
New Reviewer
There is a green dog carry pouch I never received. I was looking at my orders and it says it was delivered. Not to me.
View full review
View full review
1 comment
#1224983

Disclaimer, I am an Etsy seller, not an employee or affiliated with them in any way: If you are having a problem with your order, your first step is to contact the shop owner regarding that order. Go to "Your Purchases & Reviews".

Next to your order should be a "Contact the Shop" button. Send them a message, if you don't have a response within 48 hours, your next step would be to open a case against that seller, regarding that order. You can do it in the same place.

From there the seller will be forced to deal with it or face action from Etsy. Good luck!

ID
#916747 Review #916747 is a subjective opinion of poster.
Location
Columbus, Ohio
Reason of review
Order processing issue

Etsy Shipping Service Review

Yes I purchase some gouges from Blue Monkey mr. Owens I have not received them nor does he answer emails or has he tried to give me a tracking number I need help
View full review
ID
#908400 Review #908400 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Etsy Shipping Service
Reason of review
Problem with delivery