Etsy Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Suspended account

Good morning I have been trying to get hold of someone since Friday. But no joy. Youve apparently sent me an email yet I cannot get into that email anymore which has also been very annoying because whenever I ask for assistance to change it I get no reply. Id like to no your exact reasons for suspending my account.! If I do not get a response I shall be taking this much further

User's recommendation: Useless at communicating.

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ID
#3026236 Review #3026236 is a subjective opinion of poster.
Loss
$150
Preferred solution
My account reinstated

Payment taken, order never shippef

Buyer beware. Ordered item, tried to contact seller, then ETSY. No help, no reply from seller, no shipment, no item received. They immediately took my money, never shipped any order. ETSY just shrugged, must go thru seller. Never make that mistake again. .

User's recommendation: Don’t buy from ETSY.

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ID
#3024779 Review #3024779 is a subjective opinion of poster.
Location
Bradenton, Florida
New Reviewer

Banned

I was permanently banned from Etsy for a shirt that said looking like Dolly. They have held my funds of almost $300 and will not respond to any emails or phone calls.

User's recommendation: Do not sell on Etsy.

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ID
#3024692 Review #3024692 is a subjective opinion of poster.
Cons
  • No phone number
  • Appalling customer service
  • No in person customer service
Loss
$350
Preferred solution
I would like to get my account and privileges back

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shipping charges

Shop is selling items. Has no shipping/return policy stated.I purchased an item that is $11.?? , they charged me $34.?? Or shipping. I want to cancel the sale. Im pissed! Order # 223102****. Thank you, Caumetia Franklin

User's recommendation: Beware, don’t shop!!

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ID
#3024659 Review #3024659 is a subjective opinion of poster.
Pros
  • Great one of a kind items
Cons
  • Stores overcharging for shipping
Loss
$30
Preferred solution
Price reduction

Never received my items

I placed an order for some items in Etsy and never received them. They took the funds from my bank but I still havent received them. Then you cant talk to anyone from Etsy from there number given.

User's recommendation: Don’t purchase anything from them.

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ID
#3024499 Review #3024499 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Why is my fefund not taking care of yet

I have been dealing with this for awhile. If my money is not put back on my debit card TODAY I promise I will have the SEC.gov and FBI.gov. none of this seems right. Here is my money lost in the wind. Pissed customer.

User's recommendation: watch out.

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ID
#3023045 Review #3023045 is a subjective opinion of poster.
Location
Addison, Illinois
Pros
  • Human contact from vendors
  • Diversity
  • No good customer service
Cons
  • Worstest in the world
  • Didnt recieve it
Loss
$158250
Preferred solution
Full refund
New Reviewer

HairOneStudio

Etsy - HairOneStudio
Etsy - HairOneStudio
Etsy - HairOneStudio
I purchase a Pandora Disney bracelet and have a confirmation number took my money but nothing was sent
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ID
#3022394 Review #3022394 is a subjective opinion of poster.
Loss
$44
Preferred solution
Apology
New Reviewer

Locked money

My shop was shut down and money was in my account and esty wont give it to me, they have awful customer service and communication. Its practically impossible to contact them in any way.

User's recommendation: Avoid.

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ID
#3022206 Review #3022206 is a subjective opinion of poster.
Cons
  • Loads
Loss
$30
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Nonexistent customer service I have been looking for customer support for three days and the only way I found it was on pissedcustomers.com! I tried using the Etsy app and trying to get help with the order and there was no way to open a case. I tried calling on the...
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ID
#3022198 Review #3022198 is a subjective opinion of poster.
Location
New York, New York
Pros
  • Use the us post office
Cons
  • No accountability by etsy
  • Zero communication or contact options
  • Scams
Loss
$55
Preferred solution
Full refund

I have ordered 5 items 5 days ago they dont seem to be processing

I would like to know when I am getting my orders, you have taken my money out of my account but are still processing my order for 5 potions. Please can you let .me know what's going on please. Thank you
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ID
#3021889 Review #3021889 is a subjective opinion of poster.
Location
Birmingham, England
Etsy - Looking to return an item.
We placed an order #221118****. Not what we thought feel by the ad it was misrepresented. This was the response I Rebecca Message:Hi, i am sorry to hear that you are disappointed with your order. I make clog socks/liners, I unfortunately do not make the shoes, nor do I...
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ID
#3021512 Review #3021512 is a subjective opinion of poster.
Location
Loris, South Carolina
New Reviewer

I have no idea

I already explained. I just want to get back onto etsy. I was suspended for some reason and I have no idea why
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ID
#3019385 Review #3019385 is a subjective opinion of poster.
Location
Fulton, New York

I just tried to answer all these questions and it’s too much *** that you make a person go through and I am so upset with my order

I didnt receive my shoes kept saying it was lost in transit its *** I have done this three times *** *** *** I have been answering all your freaking questions and questions and questions and it still doesnt let me submit this ***

User's recommendation: Never ordered from Etsy.

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ID
#3019278 Review #3019278 is a subjective opinion of poster.
Location
Crosslake, Minnesota

I have ordered my shoes three times and every time it says lost in transit! I am so pissed off I do not like Etsy this has made me not even want to look at the Etsy website

Every time Ive ordered my shoes they say it gets lost in transit and this is a bunch of *** I am not very happy I want that order I want my shoes how can I get them?

User's recommendation: I don’t like Etsy.

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ID
#3019257 Review #3019257 is a subjective opinion of poster.
Location
Crosslake, Minnesota

I can’t contact this company

No contacting my phone or email too how can we contact this etys than and how can we are sort it out problems than ?????
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ID
#3019234 Review #3019234 is a subjective opinion of poster.
Location
Camberwell, England