Etsy
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEtsy used to be good
- I just needed to speak to a live person
- Suspended account no reason given
Preferred solution: Let the company propose a solution
User's recommendation: Terrible practices of Etsy. Bad business
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImpossible to get ahold of someone for an issue
Nothing has been done by Etsy. I can not reach anyone
- Lot of variety
- Impossible to get help without a camera
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mount Pleasant, MichiganI have emailed twice. no help given
My account is on reserve and I did nothing wrong. I am getting very angry.
I have not been paid. I have nearly $200 on reserve and bills to pay. This is my livelihood that is being tampered with. If I can't pay my bills because Etsy wont pay me, then I certainly won't be using Etsy anymore.
I'm closing my shop in a few weeks and I would prefer to get paid before it's closed. I feel like you guys are holding my, and many others, money hostage because of your new percentages that people are leaving Etsy for, to try and keep us on Etsy longer or past the new percentage change date.
My shop is Singingmoonmystic. email to the account is unholy.matrimony666@***.com i realize i put my other email down czlikediamonds@***.com on accident thanks to auto fill.
- Wide variety in price and products
- No help or reply
- Want my paycheck
- Havent been paid
Preferred solution: Let the company propose a solution
User's recommendation: Be Wise.
Parcel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill don't know what happened
- Good when you dont need support
- There is no customer support at all
Preferred solution: I'd first of all like to contact and explain some stuff. I also want to know exactly what I did wrong and where I did it. I didn't even get a chance to start anything and my account has simply been deactivated..
User's recommendation: Make sure you do everything right, even though you're not doing anything I the first place, lol.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mountain View, CaliforniaMessages have been temporarily disabled
Need to change the rating on a store
- Great variety of products
- No response to emails
- Limited to no accountability
- No way to contact them
Preferred solution: I’d like to have my rating of the store deleted as I never got my purchase; it was delivered to the wrong address and the law does not require that person to give the property wrongly delivered, back.
User's recommendation: Don’t bother
Account
Need to update my bank account
User's recommendation: Don't use Etsy
Shipping live plant to cold area with out proper protection
User's recommendation: Do not purchase any product from the seller
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Frankfort, KentuckyTo close my account
Preferred solution: Let the company propose a solution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hammond, LouisianaImpossible to get ahold of someone
Preferred solution: Exchange for the correct color
It’s extremely difficult to get in contact with a person who can help when needed. One link takes to another and then another and so on and nothing gets resolved. I was charged for an item I never rec
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Branson, MissouriDesert rose 5 pk
- No customer service very rude
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Schaumburg, IllinoisBrianl219@***.com
- Fast delivery
- Zero customer service when a digital service fails
Preferred solution: Deliver product or service ordered
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