Etsy Reviews

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Question regarding order

Order 3 items on 12-17-21 All confirmed 3 days later 2 not available Finally notified 3rd item being refunded on 12-26-21 Felix was very helpful Wouldn't recommend seller to anyone

User's recommendation: Wouldn't recommend seller.

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ID
#3204366 Review #3204366 is a subjective opinion of poster.
Location
Tustin, California
New Reviewer

False charges

Someone has made charges from esty to my HSBC ACCOUNT. Please investigate and have the funds refunded.
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ID
#3203839 Review #3203839 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • Good product
Cons
  • Not applicable
Loss
$366
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Soooooo disappointed at the lack of assistance for such a minor request

Love the company but in my eighth decade and so wanted to order these darling car coasters. Husband terminally ill, I am not that computer literate. They could not do a phone order. Sad sad sad
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ID
#3203486 Review #3203486 is a subjective opinion of poster.
Location
Webster, New York
Cons
  • Enough already
Preferred solution
Apology

Paid for express shipping for my order to come before Christmas and my order still didn’t arrive

Paid for Express shipping so my gift should of been here before Christmas still did not receive my order

User's recommendation: This is my first time ordering from this company and I will never order from this company again or recommend anyone to.

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ID
#3203430 Review #3203430 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Haven't received my order

Havent received my order placed on 12/16 or 18 2021. I paid $143.25.. It is a sideways 14 ct white gold cross.
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ID
#3203284 Review #3203284 is a subjective opinion of poster.
Pros
  • Good when you dont need support
Cons
  • Product not received and no response from vendor tiedye
Loss
$143

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Non delivery case

Emma will not respond to messages, item never sent, still states ordered. It was supposed to be delivered between 11/2-11/8. Never received, no response, tried opening case with Etsy, not able too.

User's recommendation: Don’t use Emma’s Home Shop.

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ID
#3202928 Review #3202928 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
Loss
$64
Preferred solution
Full refund
New Reviewer

Order not delivered

Have not received my order! Difficult to contact seller! She doesnt respond and it is extremely difficult to get to a person from Etsy! Wont be ordering anything from Etsy ever again

User's recommendation: Don’t order from her.

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ID
#3202914 Review #3202914 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$82
Preferred solution
Full refund

Missing order

The representative from Etsy was very helpful. The issue was with the website of November and Mae. They sell through Etsy, but this order was through their web page.
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ID
#3202904 Review #3202904 is a subjective opinion of poster.
Location
Smithville, Tennessee
New Reviewer

Never received item

Product never reached its destination. I ordered it from AZ. TO either I can't remember if it's Manteca or Modesto CA. But both are my kids addresses and neither one received the Raiders jacket and mask
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ID
#3202619 Review #3202619 is a subjective opinion of poster.
Location
Sacramento, California
Loss
$60
Preferred solution
Deliver product or service ordered

Need a refund

I am a seller on Etsy and need help with a few refunds on postage and clearing a sale I made to a customer. I was having an issue with printing postage on your site, so I had to print a postage label elsewhere to ship an order out. Can someone please contact me about this.
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ID
#3202558 Review #3202558 is a subjective opinion of poster.
Location
Merced, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issue with purchase

I made several purchases on Etsy some of my items was delivered but some were not. I've reached out to the seller with my concerns some responded and 1 have not responded to me in 4 days. And the plant guru said the order was old passed the time allowed and I would not get my money back! Which is insane I asked was the purchases on back order or no longer available but they keep saying it was delivered but it wasn't. I have a small business and I keep rebuying the same stuff because I didn't receive it. This is ridiculous
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ID
#3202545 Review #3202545 is a subjective opinion of poster.
Location
Grand Rapids, Michigan

My order is shipping later than promised

I1. Because I placed the order as a guest, Etsy site had no customer service number listed. I had to find it on your site. 2. Etsy site said to contact the seller with any concerns, and when I used the seller tab, it listed Etsy as the seller. 3. Customer service at Etsy was awful. They said they were not the seller. When asked for contact information for the seller, Etsy would only provide the name. 4. The package finally arrived and contained valuable information from the actual seller. Etsy did not provide any of this information. If they had, I would not have purchased the item. 5. I will NEVER use Etsy again.

User's recommendation: I would NEVER recommend Etsy.

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ID
#3202533 Review #3202533 is a subjective opinion of poster.
Cons
  • Customer service
Loss
$15
Preferred solution
Let the company propose a solution
New Reviewer

The phone case doesn't phone case doesn’t fit my phone have sent 2 emails no response

The us the 4th time I have written an email etc regarding the case that DOESNT FIT MY PHONE at this point just wont a refund
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ID
#3202490 Review #3202490 is a subjective opinion of poster.
Location
Akron, Ohio
Preferred solution
Full refund
New Reviewer

Return

I ordered suit and the pant size is two small and I will like to return these items. I cant wesr these items and I eill ike to return.
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ID
#3202302 Review #3202302 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Cons
  • Not being able to talk with someone
Preferred solution
Full refund

I ordered two things and have only received one

I am still waiting for one more item to be delivered. We have received two of the items. Hope to hear something soon
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ID
#3202156 Review #3202156 is a subjective opinion of poster.
Location
Palm Coast, Florida