Etsy Reviews

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New Reviewer

Seller can't find my order

Have to speak to someone in reference to my order per the seller stated cant find it and money was already taking from my account. Thanks
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ID
#2510257 Review #2510257 is a subjective opinion of poster.

Not what I was wanting in contacting Etsy

I was reaching out to Etsy for help about dramatically decreased views not unhappy customers. I have had a huge decrease in traffic and dont understand why
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ID
#2510030 Review #2510030 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
New Reviewer

I need a refund on my order

The person that I bought my order from is really rude and disrespectful and I just want to cancel my order and get a refund
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ID
#2509719 Review #2509719 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • Variety of products
  • Theory of selling the products by individuals
Cons
  • Total lack of communication and bad attitude with seller
Loss
$67
Preferred solution
Full refund

UnSuspended my etsy account

Why was suspend my account I am give good quality. New design make product Unsuspend my esty account shobhitchhipa1712@***.com
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ID
#2509709 Review #2509709 is a subjective opinion of poster.
Location
Jaipur, Rajasthan

Cancel an order

The day I received a message saying it wasn't going to be shipped until April 28 I sent an email saying to cancel the order &;;;;;;;; refund my money but a few hours later I received another email from them saying it was too late because it had already been shipped. That was confusing if it hadn't been already shipped. I returned another email telling them their package would be returned to them unopened immediately on receipt. My money has not been refunded yet. I have no idea where I stand at this point.
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ID
#2509668 Review #2509668 is a subjective opinion of poster.
Location
Scottsdale, Arizona

Security issue

I received several emails about my account being accessed that wasnt me. I deactivated my account but still received emails so I worried for my safety.

User's recommendation: Don’t.

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ID
#2509398 Review #2509398 is a subjective opinion of poster.
Location
Maryland Heights, Missouri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Double Charge on both my debit card and credit card

To whom it may concern, I am contacting you this way since on the date of 18th of March there was a double charge on both my debit card and my credit card. The value is 87.14 Euros. I have contacted customer support many times since than asking for support in order to get my money back. Even if I have been reassured the money shall be back in my account in 5 business days obviously that didn't happen. I have multiple tickets in your system to have the matter solved yet still nothing happened. Herewith one of them: Request #480****. Also, every week since them I have contacted customer support yet no feedback or actions were taken. I would appreciate to have the matter solved asap, Thank you, Ama Grigore
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ID
#2508897 Review #2508897 is a subjective opinion of poster.
Loss
$87
Preferred solution
Full refund

Double Charge on both debit card and credit card

To whom it may concern, I am contacting you this way since on the date of 18th of March there was a double charge on both my debit card and my credit card. The value is 87.14 Euros. I have contacted customer support many times since then asking for support in order to get my money back. Even if I have been reassured the money shall be back in my account in 5 business days obviously that didn't happen. I have multiple tickets in your system to have the matter solved yet still nothing happened. Herewith one of them: Request #480****. Also, every week since them, I have contacted customer support yet no feedback or actions were taken. I would appreciate having the matter solved asap, Thank you, Ama Grigore
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ID
#2508851 Review #2508851 is a subjective opinion of poster.
Location
Zoetermeer, South Holland
New Reviewer

Someone stole my money

Etsy - Someone stole my money
Somebody purchased something on your company for $60.90 on Saturday and I didn't ask for it and I wanted to stop now and I wanted to stop as of right now thank you
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ID
#2508658 Review #2508658 is a subjective opinion of poster.
Loss
$61
Preferred solution
Full refund
New Reviewer

Never received the product and money was taken out of my account

Called Epsty customer support no one answer. Trim365 my order was placed on 4-7-2021 and never received my purchase. Will be filing with the Better Bureau. So that no one else will lose there money.
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ID
#2508555 Review #2508555 is a subjective opinion of poster.
Loss
$74
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Why was my account deactivated?

I was trying to log in one day since my friend wanted to make a purchase and I was updating the listing, then I find out that I can't log in because my account has been deactivated. The worse part is I didn't receive an email about this! If it was something with the guidelines about my account being suspended I didn't get an email stating why, I didn't get an email about confirming the deactivation of my account. So I am left wondering why the heck was my account closed?! Since there was nothing stating why it was deactivated, I expect to hear from Etsy soon about activating my account. Of course, this is not to be projected onto customer service, I am just frustrated and confused.. Thank you.
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ID
#2508205 Review #2508205 is a subjective opinion of poster.
Preferred solution
My account activated

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Verified Reviewer
New Reviewer

Was scammed by a seller never received my item

I purchase a TV stand on March 22nd paid $96.00 and received my item. I will never purchase through Etsy again.
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ID
#2507917 Review #2507917 is a subjective opinion of poster.
Loss
$96
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Refund

Seller on Etsy didnt want to cancel order and closed down his store so I couldnt text him anymore. He also didnt send the item I ordered.

User's recommendation: Be careful from who you order from.

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ID
#2507895 Review #2507895 is a subjective opinion of poster.
Location
Temple, Texas

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Verified Reviewer
New Reviewer

I want to change my bank account and want to add my new paypal

sir i have my shop on etsy and i want to change my paypal and bank account details but its not working i am in big problem
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ID
#2507885 Review #2507885 is a subjective opinion of poster.

Delivery problem

They kept telling me I would get my delivery then finally this morning told me that the company is out of business then set me to pay pal pay pal set me back to them I will never do business with this rotten company again

User's recommendation: Avoid easy like the plague.

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ID
#2507797 Review #2507797 is a subjective opinion of poster.
Location
South Bend, Indiana