Etsy Reviews

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Purchase not delivered as promised..:(

I was told w extra ship cost I would receive my purchase by April 14th, manner. I learned the label has been printed however it has not been sent...
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ID
#2505232 Review #2505232 is a subjective opinion of poster.
Location
Medina, Ohio

Bad Product

Etsy - Bad Product
Paid $65 for a pillow cover and medallion is completely off center (see photo). Horrible customer service from Delaney &;;;;;;;;;; owner not available??? Refused to refund my $$$ -Not sure if I will ever order from site again! Feel like I got ripped off!
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#2504740 Review #2504740 is a subjective opinion of poster.
Location
Carterville, Illinois

Defective product. Broken and odorto it

I explained my situation. He was empathetic and let me tell my predicament. He never rushed me. He told me what I needed to know. Very positive experience

User's recommendation: I cannot recommend buying from aline8.

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ID
#2504613 Review #2504613 is a subjective opinion of poster.
New Reviewer

I haven't got my rug

SadBeen waiting for a month now no rug..they keep telling me its late..this is the 2nd time this has happened.. i would like to have my rug.i payed 121.52 garybanksa.and ktarna he told me he would give me 20 percent back i want a full refund if i dont get my rug.its been43 days too longfor a order what what happened.whats going on very sad
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ID
#2504455 Review #2504455 is a subjective opinion of poster.
Location
Chico, California

My account was suspended without any reason

My account was suspended without any CLEAR reason why. I was super disappointed about the way I was treated. My store was just gaining traction, I had 3 sales and all my fliers advertising Etsy as my store are now garbage. Still don't know if the account was closed completely and my credit card won't be charged. THANKS FOR NOTHING.
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ID
#2503907 Review #2503907 is a subjective opinion of poster.
Location
The Bronx, New York

My order from 1st February has not been delivered

I ordered on 1st February from Weaselwooduk 2 wooden shelves costing 19.50 which was taken out of my account. The email said estimated despatch 10-19 February. order no. 194455****. I have tried contacting the owner but it is saying unable to handle requests. Could you please look into this for me. Many thanks Sally Harris

User's recommendation: I just want an answer!

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ID
#2503614 Review #2503614 is a subjective opinion of poster.
Location
Clacton-On-Sea, England

Email issue

I made an etsy account but i deleted the email that is sent to confirm my account by accident and i cannot resend it so i cant message the people i bought items from that they sent my 112 dollar purchase to the wrong address!!!
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ID
#2503485 Review #2503485 is a subjective opinion of poster.
Location
Hamilton, Ontario

The items has been shipped. It is smaller than what I thought but it was delivered.

It took a while to receive the item in the mail. When I tried to reach the seller none of the contact information was correct. It was finally delivered through regular mail.
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#2503290 Review #2503290 is a subjective opinion of poster.
Location
Gulfport, Mississippi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Haven't received products paid for on 3/10/21 and now the Shop is closed

Etsy - Haven't received products paid for on 3/10/21 and now the Shop is closed
Etsy - Haven't received products paid for on 3/10/21 and now the Shop is closed
Etsy - Haven't received products paid for on 3/10/21 and now the Shop is closed
EDIT: THIS STORE IS CLOSED! NO LONGER EXISTS! I have tried contacting the seller of the Etsy store ExclusivewondersCo in regards to my orders that were paid for on 3/10/21, however, it gives me a message saying the seller is unavailable to handle requests at the moment. Therefore, I've tried 15 times to open a case yet every time I get to the "Next: provide details" prompt, it takes me to my own shop. I'm beyond frustrated. The rings that I purchased were supposed to be an Anniversary gift but my Anniversary has passed and over a month later i still don't have the products I paid for. I straight up want a refund. I'm tired of getting the run around. I've been trying to open a case for over an hour and the Etsy app has a glitch in it because it continually brings me back to my own store. How would you feel? Please refund my money.

User's recommendation: There can't be future customers b/c the store took my money and then CLOSED!

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ID
#2503217 Review #2503217 is a subjective opinion of poster.
Loss
$29
Preferred solution
Full refund
New Reviewer

Never received my item

I need someone to call me I ordered a necklace over a month and a half ago and I have not received it yet you have no phone numbers for me to reach out I dont know how else to get in touch with you I need someone to let me know whats going on ASAP

User's recommendation: I need someone to call me I ordered a necklace over a month and a half ago and I have not received it yet you have no phone numbers for me to reach out I don’t know how else to get in touch with you I need someone to let me know what’s going on ASAP.

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ID
#2503182 Review #2503182 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Poor customer service

On hold 14 minutes hung up. Avoid doing busy here. Received fraudulent charges they would not even answer after I got through automated BS

User's recommendation: Avoid the company.

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ID
#2503176 Review #2503176 is a subjective opinion of poster.
Location
Fort Worth, Texas
Loss
$79
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Hello. I am an ETSY seller asking for your immediate help with a completely inappropriate review a buyer just left for me. It is the most recent review and the order # is 196295****. The buyer had originally been disappointed with their original order so I sent them a...
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ID
#2503127 Review #2503127 is a subjective opinion of poster.
Location
Watertown, Wisconsin

No product sent to me

Etsy has been no help!! This was a scam from the get go!! I cant even get Etsy to cancel the order. The order was placed but no shipping date, no tracking number was provided!! Nothing anyone can do!!

User's recommendation: Stay away.

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ID
#2503125 Review #2503125 is a subjective opinion of poster.
Location
Ashburn, Virginia

Lou Reed Rock N Roll Animal T Shirt displayed on manicans may have come out of his closet

My issue has not been addressed. The two Lou Reed Rock N Roll Animal tshirts were being worn by two close friends of James Allison Lamm III. They are now displayed on the two maniquis. They were stolen out of his closet. Who sold the t shirts to the seller listed on ETSY?
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ID
#2503002 Review #2503002 is a subjective opinion of poster.
Location
Richmond Hill, Georgia
New Reviewer

I have not got my rug ..its been a month

Ups tracking keeps telling me its late..and the one selling me want to give me rob 20/percent if my money back i want my rug..but if i dont get it i want a full refund i payed a lot for this rug..this is my 2nd time this has happened to me!!..i like the things i order on Etsy..but this keeps happening i will no longer buy from u!!..unhappy customer..
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ID
#2502951 Review #2502951 is a subjective opinion of poster.
Location
Chico, California