Maida H Qgw
map-marker Las Vegas, Nevada

Custer service

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My bank account was declined need to make the ordering made a payment and didnt whens through please I need to make an order
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Manuelita Rkr

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Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Wrong address on my order

I just placed an order and changed my address and when you sent the message back it had the wrong address inMounds Okla instead of Sand Springs ok
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Daniela B Gsw

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Refund

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Etsy - Refund
Original review Sep 19, 2023

Im very disappointed in Etsy, I reached out to them about a seller that I ordered from who is completely unfair. I ordered and cancelled within 2 days on a weekend.

Her policy says Average preparation time is 2 working days and I placed this on Saturday and cancelled on Monday morning and when I reached out she said no problem Ill help you with the refund, check my bank account , no money. I had to get Chase involved and to top it off , I see that she partially refunded me She took 140$ stating that she started doing some ribbons. I would understand a cancel fee but she took 140$ because she stated she started doing some ribbons . I reached out to Etsy , and this has been happening for a month , and I have not received an email.

Spoke to customer service and they couldnt help me - so Im paid 140$ for ribbons and to be clears ribbons that that I never even received.. they were never ship out.

I would never use Etsy again. Poor customer service and their seller , very unfair shop name : Pelindesignfavors.

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Loss:
$140

Preferred solution: Full refund

Steven M Nir

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Verified Reviewer

Not received my item

Etsy deducted $25.75 from my govt issued debit that I had been charged for item number 321331****,almond vanilla body butter . Either deliver it to my address, {{Redacted}} or give me a refund. You are putting me through the mud! My cellphone number is 332-251-****
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Loss:
$26

Preferred solution: Full refund

User's recommendation: Don't buy from Etsy

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Wichita, Kansas

With a few of my pattern purchases, I am unable to download to my phone or tablet.

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Etsy - With a few of my pattern purchases, I am unable to download to my phone or tablet.
Etsy - With a few of my pattern purchases, I am unable to download to my phone or tablet. - Image 2
Etsy - With a few of my pattern purchases, I am unable to download to my phone or tablet. - Image 3
I purchased a bead pattern that states it is a digital download. I have purchased more than one pattern from seller. I have never been able to use the instant download on any purchase. We go back and forth til it is sent to me a different way. I need to know if this is my error, seller error or Etsy error. Help to s much appreciated!
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User's recommendation: IMO, avoid. Sellers with only PayPal option of payment

Marjie Piq
map-marker Kent, Washington

Want to know if my order went through

I wanna know what happened to my order. Can you tell me? *** y**, you're giving me hard time m*****, you *** u* business people, son of a b**** There is no m***** to talk though.Except the *** devi'm running into Dead end. I don't know what else to say. I ordered 3 days ago. You did not respand you gave me. No conpermission concerning concerning my order. So could you let me know please? As soon as possible.
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Anne-Marie A Ucm

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Supporter

Etsy/Swedishcravings

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Updated by user Jan 20, 2024

Speedy, speedy reply - Pissed Consumers action got me an immediate response from the company I've been trying to get to react to my e-mails. I tell all my friends, if they have a prolem to conact PissedConsumers - they most likely would solve any problem. Thanks, PissedConsumers

Original review Jan 16, 2024
There was a problem with goods ordered from Swedishcravings thru Etsy - order was for Kalles Kaviar - order received in empty damaged envelope. I was requested to forward photo of envelope which I did (to info.swedishcraving@***.com) - have not recived an answer to numerous email - it is impossible to get thru to Etsy's consumer complaints department. I am Looking for a refund - Order No. 310023**** - order date 11/26/23 - amount $25.14
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Loss:
$25
Pros:
  • Solution to problem

Preferred solution: Full refund

User's recommendation: Do not use Etsy or Swedishcravings - no

Esther R Gtz

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Verified Reviewer

An issue about my order

I really need to speak to someone personally. Its about an order I placed on February 17 , something about a sign that I want to say Russell 2024 . Really need to speak to someone asap about my issue.
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Cons:
  • I would like to talk to someone about this

Preferred solution: Again I need to speak to someone about my order. It’s important that I resolve the matter . Because the event is nxt month.

Resolved
Reid F Tgb

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Verified Reviewer

Resolved: Problems

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Updated by user Jan 03, 2024

Company fixed the issue and I have been provided with apology.

Original review Dec 04, 2023
I bought a sports jacket from them on Etsy. It arrived damaged, so I sent it back and wrote a negative review. First, they asked me to remove the review. Then, they said they would not refund it because, according to them, I had removed the tags, and it is their "policy" not to refund an item with the tags removed.
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Loss:
$106
Pros:
  • Fast delivery
Cons:
  • Defective merchandise and poor return policy

User's recommendation: Stay Away from this business

Kash Jnv
map-marker Kent, Washington

I was told my package was delivered but I didn’t received it

Didnt get my package and I received an email to say that my package was delivered. My zip code is 33024 and not 33025. Please shed some light . Thanks
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Anonymous

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Verified Buyer
| map-marker Whitney, Texas

I never received my packages and y’all have done nothing about getting a refund for me

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Etsy - I never received my packages and y’all have done nothing about getting a refund for me
Etsy - I never received my packages and y’all have done nothing about getting a refund... - Image 2
Etsy - I never received my packages and y’all have done nothing about getting a refund... - Image 3
Etsy - I never received my packages and y’all have done nothing about getting a refund... - Image 4
Etsy - I never received my packages and y’all have done nothing about getting a refund... - Image 5
2pair of shoes that I order for my grandson for Christmas. From 2 different sellers , Robbies Event and Sylvia Shoes , over 200.00 dollars that I have lost. I ve messaged both sellers multiply times with no response.. And my grandson didnt get his Christmas gift.
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User's recommendation: Don’t get ripped off , because it’s impossible to get help

Nouran M Tyf

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Verified Buyer
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Didn't receive my order

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Etsy - Didn't receive my order
Updated by user Dec 06, 2023

Problem not solved

Original review Dec 06, 2023
Customer service was no help, need replacement for my order . Order number 310822****, it was a soccer jersey
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Loss:
$24
Cons:
  • Bad customer service and delivery

Preferred solution: Full refund

Anonymous

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Verified Buyer
| map-marker Dallas, Texas

Fraud

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Etsy - Fraud
Etsy - Fraud - Image 2
I spoke with someone who said he was staff 3 times and he assured me I would receive my $135.00 dollar refund. He asked that I NOT WRITE A BAD REVIEW or CONTACT THE SELLER. I did what he asked. He lied. I have gotten no refund and he can not contact him now!!
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Rinku P Eco

Seller not responding

I ordered something for almost 1700$ And the seller is not responding and now his account is not taking emails. I think this is a fraud transaction
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Loss:
$1750

Preferred solution: Full refund

Eileen F Gqp

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Verified Reviewer

Charge from January 16 2024

I was charged 5.86 days its thesecretprin aut is 011224. Debit is 300********. My name is Eileen Farley. Please tell me what I purchased
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Preferred solution: What it was that I bought

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