Ann M Vpf

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Verified Reviewer

Why was my parcel not delivered

My item has been returned to Etsy sort code LK19833****AU, Reason being it didn't pass the customs, i would really like to speak to someone as i am very annoyed over this.
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Andrew M Pot

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Verified Reviewer

Im not happy with a order i feel the order is a scam and thay just got my money

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I placed an order on Etsy happened to get on after it was finally approved and says that it was paid got on and looked at the store that it was coming from there now if they sit there are closed and that my order will be shipped but yet they're not responding to anything they were not answer me I do not have any tracking numbers I would like to know what is going on with my order if this company is a scam I feel like my money was just taken and I'm not getting in order I would like to talk to somebody at Etsy and it feels like everything is computerized I want to physically talk to somebody and see what can be done

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Loss:
$85

Preferred solution: Full refund

Michael H Kgx

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Verified Buyer
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Verified Reviewer

About order

Etsy - About order
I ordered from inklair designs did not receive my product did not get my refund because they have a problem with their PayPal My money came off of there
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Preferred solution: Full refund

Elizabeth F Jyz

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Verified Reviewer

My account is suspended and I don’t know why

My account is suspended I want to talk to Resolve this issue it is not helpful through chat I just spoke to a real person on Friday via your customer service customer service number is no longer in service why
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Preferred solution: I want my account not to be suspended I want you to tell me why it is suspended when all I want to do it with my bank card that is linked to you guys

Eteri e
map-marker Brooklyn, New York

My listing was removed by etsy

My listing was removed by etsy
Why my listing was removed by etsy "vintage double strand lucite necklace golden amber color" Every body sells vintage lucite jewels, it's only a plastic. Please respond.
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Donna R Kyz

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Verified Reviewer

Your communication is terribl/

I honestly dont appreciate the Seller message. All I want is to get refund for items I dont like. I get it if out of stock let the customer know whats available. Dont take it on your own and replace it with something else hoping the customer will like it. Thats not the way to do things. As of now I have no items at all. All I just want from the Seller to Refund my money and please send me a return label to send back one item. The other item should be delivered back to me . We will see. Paid $50.78 and $67.58 This is the second time this happened. Sellers Blue Cloud Bling Thanks
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Pros:
  • Nice choice of things to buy
Cons:
  • Need to check sellers more to make sure items not fake
Linda M Jxj

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Verified Reviewer

It is impossible to work with this company.in over $200 on garland for my fireplace mantle. I still have not received it even though they said it would be here by February 2

I am very disappointed in this company I spent $200 on garland for my fireplace mantle. They said it would be delivered no later than February 2.

I have made many phone calls so many attempts, texting everything to get a hold of a human to tell me where wheres my product that I have already paid for? Am I not gonna get it? Am I? I still want it.

I love the way that it looked in the picture but Im very disappointed. Heres my email address Lindamcclain57@***.com.

My phone number is 909-263-****. Can somebody please tell me where when my two orders will be delivered at my home at 8479 Avalon Court, Rancho Cucamonga, CA 91701 please

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Killingworth, Connecticut

I never received my merchandise

043094 I dont have any information on this field is required. I ordered the stuff it never came. I paid for it on my credit card thats the number that was just text me. What the *** are you doing?
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User's recommendation: Not good

Eiko S

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Verified Buyer
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Didn't get my order

Etsy - Didn't get my order
Etsy - Didn't get my order - Image 2
Its says will arrived dec 27 to Jan 2. There so tracking number and the I cant pull up the store. I think its a fraud
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Loss:
$79
Pros:
  • Nice things offered by sellers
Cons:
  • Scams

Preferred solution: Full refund

User's recommendation: Be careful

Resolved
Brandi J Ytl

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Verified Reviewer

Resolved: Can't Contact the Seller

Updated by user Jan 31, 2024

Company fixed the issue and I have been provided with apology.

Original review Dec 30, 2023
Hi, I ordered a sweatshirt. My bank shows my payment cleared. The item I purahsed is not on the Etsy website as purchased. When I click to contact the seller I get a "page can't be displayed". I would like to know that the shop still has my order since it doesn't appear on the Etsy webite anymore. I do have an email that stated: Woohoo! Your order is confirmed. HanukkahHouse will start working on this right away. We'll email you as soon as it ships. Order details Confirmation number: 315451****
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Preferred solution: Answer to my question and if a seller can't be contacted due to this being fraud, that I would expect a full refund from Etsy.

Mary M Kld

Wrong shirt

Etsy - Wrong shirt
Etsy - Wrong shirt - Image 2
My sister got t shirt. Not sweatshirt she received a big tshirt/ nightgown. Please send her an x large gray sweatshirt.
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Pros:
  • Nice products
Cons:
  • Sent wrong shirt

Preferred solution: The correct shirt. X large gray sweatshirt.

User's recommendation: Be patient

Jessica M Pym

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Verified Reviewer

Seller is rude!

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Updated by user Aug 03, 2023

I believe the seller is the one commenting on this review. Its suspicious how someone just joined the same day I made this review and has only made comments. No actual reviews to or for anything.

Updated by user Aug 03, 2023

I do believe I should have read the sellers reviews before buying anything from them. Please take a look at not just my conversation with this person but they way the publicly speak to customers who are just trying to give insight to her products. She or he is...

Updated by user Aug 03, 2023

I've added some other reviews customers have left to show just how rude this shop is. They cant take criticism. As a shop owner wouldn't you want to know what to work on to have happy repeat customers?

Original review Aug 03, 2023
I ordered a gift for my husband for his birthday. He is a disabled veteran and the gift would have made him smile.

I simply tried to contact the seller to ask about the tracking information and they snapped at me. They were extreamly condescending using parentheses to try and make a point. I have screen shots of the conversation if needed. Needless to say they decided to cancel my order 2 and a half weeks after i ordered it do to this conversation which shows me they didn'teven start on my order.

The stores name is "the goddess and the goat" and if etsy took the time to see how they responded to their one, two and three star reviews you can plainly see just how rude and mean this seller is.im attaching other reviews customers have left so you can see how this seller responds to criticism. Needless to say my husband wont be recieving this iteam i painstakingly searched the internet for and i wont even get a refund til after his birthday.This is just terrible and awful to allow such a mean spirtied person sell their goods on etsy.
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Pros:
  • Vintage and handmade goods
Cons:
  • Rude sellers

Preferred solution: Apology

User's recommendation: Do not order from "the goddess and the goat"

Anonymous
map-marker Swindon, Swindon

Blocked my account not replying my messages

Hi Etsy, could you please tell me why was my account suspended? I did not receive any email address regarding my suspension, could you please tell me how can I solve this issue and reactivate my account back to normal thank you
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Penny S Rim

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Verified Reviewer

I have emailed based on your instructions. I want to return a tiny rug that came from Turkey. I was overcharged!

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I placed an order, (as a guest,) for a gaming rug for my grandson. It came but it is the size of a placemat. I can not comprehend how something so small can cost so much! $26.++ I was so disappointed I did not receive a return label with the item and even more disappointed I could not speak with a live individual in customer support. I tried every alternative at their website but, got nowhere. will never order anything from Etsy ever again.
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Loss:
$27
Cons:
  • No return labels for items shipped from outside us
  • No customer support when shopping on etsy website as a guest

Preferred solution: Return shipping label or a large discount

User's recommendation: Make sure to create an account when you order with Etsy. There is no guarantee you will be able to return your purchase for a refund or a replacement if you make a purchase as a guest.

Melissa R Zcy

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Verified Reviewer

Order

Need to find out when my shipments gonna be shipped because its supposed to be here between the 12th and 23rd and I didnt get no confirmation
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Loss:
$14

Preferred solution: Full refund

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