Sharon R Chw

I ordered from one of your vendors I have not received my order

I was told my order would be delivered by 3/4 I don't know if this vendor is legit because they will not respond to my emails. Please help with this research.
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Loss:
$190

Preferred solution: Full refund

Gideon V Ikq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Employee treats me like dirt

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I've started working for Etsy online yesterday, I got assigned to a tutor called Cynthia. I did 2 internships and I cashed out.

Today I was on the 5th task of the final internship and I needed to make up the money it was R1331, I joined this company because I didn't have the money.

I told Cynthia that I don't have the money, she said I should ask for friends to loan it to me, I told her I can't. I asked her if I can at least then get the money back which I deposited? It was R300.

She said no I needed to make up the difference first, I said I can't because I don't have it. Long story short, I still don't have my R300 back and she told me I'm being childish and that there must be something wrong with me because I don't have money to make up the difference.

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Loss:
$16

Preferred solution: Full refund

User's recommendation: Don't work for Etsy

Anonymous
map-marker Greenwood Village, Colorado

No customer service personnel to help with problems

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Im mistakenly got two different accounts with Etsy. I have been trying for the longest time now months to get them merged and without help from a customer service representative from Etsy I cannot get the accounts.. I have tried phone calls I have tried emails. I have tried everything that I can think of. I get no response and I cant get any help from person to help me with my problem.
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User's recommendation: just be sure you don’t make any mistakes with your account

Meggan Srq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Vista, California

I need information about my order

Etsy - I need information about my order
I need when my order will be delivering I do not have any information about my order when it will be deliver to me
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Spurgeon Ylx

Having trouble getting a refund from one of your vendors

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I would never, never, never Ever purchase from this company again. You cant return *** you cant get in touch with the fenders they dont have a customer service number WTF
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Pros:
  • You find cute things
Cons:
  • Customer service is hard to get a hold of amazon is way easier

Preferred solution: Full refund

User's recommendation: Fix your Customer GDI

Shemika G

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Refund needed

Etsy - Refund needed
Email me saying person i was purchaseing from is not availble any more if was selling items on estybanymore why take payment im Ask for full refund contact me 251264****
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Loss:
$28
Cons:
  • Just taking with nonreson

Preferred solution: Full refund

Anonymous
map-marker Malvern, Arkansas

You are charging me twice for one thing

You bill me two time on my account don'tbills people two time in their account!!!,,, Nooooo don't do it
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Linde B Pbh

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Verified Reviewer
| map-marker Brooklyn, New York

Confused

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The Etsy website is not good when it comes to customer service. I received my bangle bracelet and do not want a refund.

But my furst communication with Etsy was that I did not receive my bangle bracelet. Later that day I got it in the mail. I think Etsy should tell their customers where the entity/product provider/store is located even if it is in a foreign country. Nothing wrong with that!

And Etsy should also state that they use the USPS, not FedEx nor UPS. But getting back to my problem,

I do not know how to tell my product provider that I do not want a refund even if the bangle bracelet I ordered does not fit me. There is nowhere I see on my phone that says Reply. So Etsy makes it hard for people.

That is sad. Sincerely, Linde Barrera, March 27, 2024 at 11:43 pm EST.

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Anonymous
map-marker Miami, Florida

I have never been so disappointed in my life and I've never seen a company where you can't reach them I was only trying to get my refund back for the product and get a label to send the product back

I've been trying to reach someone for days now and I haven't been able to I am very dissatisfied with the product that I got it's not what I've been looking for I just want you to put my money back on my card please if you don't mind
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User's recommendation: I would not recommend ordering anything from Etsy that's my recommendation when you can't reach people to get your money back but they're quick to take it off your card I really don't appreciate that

Zuleika Xpd
map-marker Oakland, California

Wrong account number on file

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I need to change the phone number on my exit account. Of the number on file has been closed and I cannot receive the security code to get into my Etsy account
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Anonymous
map-marker Charlotte, North Carolina

Someone is using your company name and is telling me to

Someone is posing as Etsy and.yrlling me my IP address is messed up and I need to go to Walmart and get a money gram for 200.00 . They told me Etsy would refunde the money ??? The # was 844- 333+0929.
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Elaine C Ulq

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Verified Reviewer

Refund request

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Having trouble requesting a refund on the app and cant talk to live agent. Im not computer savvy. Its aggravating
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Preferred solution: Full refund

Patricia M Evx

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Verified Reviewer

Updating pdf downloads

When are you going to update your site so we can download the pdf tutorials that were buying from Etsy? Please get with it!!! Yours, Patty
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Pros:
  • Lots of diversity and sellers
Cons:
  • Not very up to date with downloading

Preferred solution: Downloading on the Etsy app

User's recommendation: Email them every chance you get

Melissa S Xub

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Verified Reviewer

Order cancelled but still got charged for it

Ive been trying to order a bag from Etsy. I paid for it then it was cancelled multiple times. Then I tried to order a different one and paid for it but there is no history of the order in my orders and Ive been charged for it. Ive gone back and forth with support many times however the last few times Ive emailed them they just wont respond. I tried contacting seller of where I tried purchasing the item from but they are no longer selling on Etsy. Go figure. This company is a joke.
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Loss:
$438
Pros:
  • Cool items
Cons:
  • No customer service phone number

Preferred solution: Full refund

David K Cza

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I received a non functioning / broken watch from the seller

Etsy - I received a non functioning / broken watch from the seller
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Etsy - I received a non functioning / broken watch from the seller - Image 3
I order a watch from Vintage plus watches And it took about 3-4 weeks to come to my place and when I looked at the watch in its package the winding part was loose in the original packaging. I took pictures right away and sent them to the seller. They said they will replace it . After nothing came in I messaged them again and they said they will handle it . Then after another month I asked for a refund and they said they would do that then they canceled the order and I never received my refund.
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Loss:
$50
Pros:
  • Lots of choices
Cons:
  • Worried if the sellers and honest

Preferred solution: Full refund

User's recommendation: Don’t buy from this seller .. Vintage Plus Watches

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