Etsy Reviews

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Bad comunication

I have already communicated with them for almost 2 weeks and I have no response since my account has been closed or they do not let me in because I do not receive emails to change my password and I have orders to send I am upset
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ID
#2934266 Review #2934266 is a subjective opinion of poster.
Location
Orlando, Florida

Overcharged

Im was writing this company because Im trying to find out did this company charge my credit card of 89.99 or any other additional charge. Because I had received a free item and only had to pay shipping handle fees. Im trying to find out was there any type of subscription that I wasnt aware of and if it was please cancel it out. odessat47@***.com 979733****
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ID
#2933946 Review #2933946 is a subjective opinion of poster.
New Reviewer

Never got my item

I paid for an item I never got Also I had some money left on my gift card and that is also now gone as well I would like a gift card refund if possible
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ID
#2933779 Review #2933779 is a subjective opinion of poster.
Loss
$70
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Complaint about Seller, non receipt of bag

I bought a USD 205 bag from Lilit Makaryan, Order 214463**** on 11th Aug 2021. After several messages and Lilit assurance of bag arrival, todate 3rd Oct, still no news. She was to keep me informed more than 2 weeks ago but no news. I have asked Paypal to retrieve my payment. Very disappointed buyer. Very Very bad experience. Never encounter this type of service from other International seller.
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ID
#2933573 Review #2933573 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

They only insist with snotty text that your Niebor’s stoked your item and will not fix your problem

Rude customer service. They insist it was delivered your item and if you dont have it your Niebors have stolen it. They will not even help you they just say that the post office never makes a mistake. Im on the HOA of over 49 thousand condos in a retirement Community and text that to your agent and I told her I will be putting her rude and insulting text answer on our weekly newsletter and she text me back making rudely and demeaning text

User's recommendation: Do NOT ado any busses with Etsy.

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1 comment
#2071815

Your agent text rude comments

ID
#2932373 Review #2932373 is a subjective opinion of poster.
Location
Laguna Woods, California

Compalaint

Hi Thx for contacting my issue has not solved yet , the seller send me the saree despite I requested cancelation within hour of the purchase. So for seller to sort out the return. Thank you Yamini
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ID
#2932194 Review #2932194 is a subjective opinion of poster.
Location
Birmingham, England

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Verified Reviewer
New Reviewer

User unfriendly shopping

Update by user Oct 03, 2021

I want to give feedback to Etsy the company as a shopper.

Original review posted by user Oct 03, 2021
Please stop. When I shop please show me the description, dont make me have to click to open it. Is it none of my business, irrelevant or secret? Same with shipping info. And I do not care to see a long column of reviews from others about other products. The description and shipping should be there. But I am here today because I was just trying TRYING to view an item and a window popped up blocking the photos I was TRYING to view telling me to buy it or keep shopping, it wont last. Nor do I need the Hurry its in someone basket! What is wrong with you? Stop. I will not shop here w so much frustration. You dont want buyers. Too bad.

User's recommendation: Annoying websit with great items. Sellers must be frustrated like buyers are. Simplicity would be so refreshing.

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ID
#2932096 Review #2932096 is a subjective opinion of poster.
Pros
  • Good selection of products
Cons
  • Have been very deceitful
  • Too hard to contact
Preferred solution
I wanted to give feedback as a customer shopping.
New Reviewer

Did not get items they said it was delivered but not on my front step there was nothing

I got a email of two items was delivered but nothing was on my step there was nothing so if I cant get the items please give me my money back

User's recommendation: Be careful when someone said you received something and you know you didn’t and the keep telling you the case is close well it’s not until they resolve this issue.

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ID
#2931637 Review #2931637 is a subjective opinion of poster.
Loss
$25
Preferred solution
Deliver product or service ordered
New Reviewer

Problem with order

I keep do my order over and over then red sentence says there was a problem with your order. Try again Please call me 901 314-****
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ID
#2929671 Review #2929671 is a subjective opinion of poster.
Location
Memphis, Tennessee
Etsy - Furious Long Time Customer
My finances are out of control on your end. Your taking all my money. I've made guess how much in the last couple of months with a decent sale ratio. Zero dollars. Why your service took it all! I'm being charged for business on your end. I've been emailing with no...
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ID
#2928960 Review #2928960 is a subjective opinion of poster.
Location
Berlin, New Jersey

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Verified Reviewer
New Reviewer

Difficulty finding contact information

I am fairly savvy navigating the internet, however, it took the skills of a PI and the tenacity of a dog with a bone to finally find a telephone number for Etsy's Customer Support. Their website help tab finally takes you to avenues for contact...but the only one is email and they state that takes 24-48 hours. I nearly lost a sale because they did not respond in time. And their instructions for purchasing/printing an international shipping label are a mess! But I finally got a great agent on the phone who was the answer to prayers!

User's recommendation: Write down this Customer Support #: 844 935-****!

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ID
#2928721 Review #2928721 is a subjective opinion of poster.
Pros
  • Ability to sell items
Cons
  • Difficulty to get live customer support
Preferred solution
Let the company propose a solution
New Reviewer

No one called

Im still waiting to hear from Etsy. Nobody called me.I still havent received my items.nobody from customer service called
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ID
#2927041 Review #2927041 is a subjective opinion of poster.
Location
Sound Beach, New York
New Reviewer

Because i didnt order anything

Order was made by mistake would like refund, It was a mistake it was a mistake just a mistake straight up mistake so cancel it I don't know why you need a 100 words but here you go

User's recommendation: To read all of what it saus.

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ID
#2926945 Review #2926945 is a subjective opinion of poster.
Cons
  • Not familiar
Loss
$80
Preferred solution
Full refund
New Reviewer

Star seller

Etsy is manipulating and creating reviews on Thier back end that don't actually relate to a purchase. By continually doing this it presents false to customers looking at my store ultimately resulting in negativity to future buyers. Etsy only wants to promote positive to stores that spend more money on Etsy ads and campaign.
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ID
#2926304 Review #2926304 is a subjective opinion of poster.
Location
Denver, Colorado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My shop was Closed

I would like to know what was the reason for the closure of my store? I live in the USA I have everything correct in the information and I just want to sell my shirt designs. I have already had orders and have sent them on time without any bad review and without dispute until now that you closed my account. What happens there are many stores that actually if they break the rules and you close my account without explanation. I want to have my store again.
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ID
#2925998 Review #2925998 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution