Carol H Kxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need help ordering an item

I want to talk to someone on the phone I order a lot from this company and I will not anymore because your customer service is very bad
View full review

Preferred solution: A phone # to call

Heidi D Amy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still awaiting REFUND for PURCHASE I NEVER RECEIVED & ALREADY DISPUTED THE LAST FEW MONTHS!

Etsy - Still awaiting REFUND for PURCHASE I NEVER RECEIVED & ALREADY DISPUTED THE LAST FEW MONTHS!
Etsy - Still awaiting REFUND for PURCHASE I NEVER RECEIVED & ALREADY DISPUTED THE LAST... - Image 2
Etsy - Still awaiting REFUND for PURCHASE I NEVER RECEIVED & ALREADY DISPUTED THE LAST... - Image 3
Etsy - Still awaiting REFUND for PURCHASE I NEVER RECEIVED & ALREADY DISPUTED THE LAST... - Image 4
Etsy - Still awaiting REFUND for PURCHASE I NEVER RECEIVED & ALREADY DISPUTED THE LAST... - Image 5
Etsy - Still awaiting REFUND for PURCHASE I NEVER RECEIVED & ALREADY DISPUTED THE LAST... - Image 6

Hello, Im following up on an order I placed through Etsy back in February 2022 that I never received. I reached out to the seller several times who referred me to take it up with PayPal and despite having created a case regarding this matter Ive received no further assistance in getting my refund.

I cant reach anyone by phone and this is way too much time that has passed without having someone take responsibility in addressing this! I have been very patient and am asking for this to be resolved as soon as possible. Ive attached additional order and case information below for your viewing, including contact Ive had with the seller regarding this matter. Ive even tried to submit a dispute on Etsy but the prompts arent allowing me to do so.

Also Ive tried to see how PayPal would help me as per the seller and am being sent in all these directions which shouldnt be happening. Paypal shows no transaction tok place for this purchase through them..

Please contact me either by email Hdel190903@***.com or phone (201) 788-**** in resolving this issue now.

Sincerely

Heidi Delgado

From: Etsy Support

Date: April 13, 2022 at 13:15:11 EDT

To: hdel190903@***.com

Subject: Your case against MiMiKidss remains unresolved

Reply-To: noreply@***.etsy.com

We're so sorry this case has yet to be resolved

It looks like izydwkxv still hasnt resolved your case. Because of this izydwkxv will not be allowed to sell on Etsy until they address this issue.

Because your purchase was paid for using PayPal, and Etsy isnt able to issue refunds for PayPal orders, we recommend filing a claim directly with PayPal. You have until August 16, 2022 to request a refund from PayPal.

For more information about this process, please contact PayPal: PayPal Resolution Center PayPal contact page

If the PayPal deadline has passed, you can contact your bank or credit card company for help opening a claim.

If you have any questions about this, please contact Etsy.

View case

Case opened April 13, 2022

Ordered February 17, 2022

Case #105874****256, Order #238284****

MiMiKidss

35 Reviews

Etsy Support

If you live in North America or South America, this email is sent by Etsy, Inc., 117 Adams Street, Brooklyn, NY 11201, USA; if you live elsewhere, this email is sent by Etsy Ireland UC, a subsidiary of Etsy, Inc., 66/67 Great Strand Street, Dublin 1, D01 RW84, Ireland having company registration number 495696 and VAT registration number IE977****C.

You are receiving this email because you registered on Etsy.com with this email address.

Copyright 2022 Etsy, Inc, an affiliate of Etsy Ireland UC. All rights reserved.MiMiKidss 35 Reviews

Begin forwarded message:

From: HEIDI DELGADO

Date: June 14, 2022 at 16:42:27 EDT

To: Nicole Delgado

Subject: Fwd: Did not receive my order from 2/17/22! Would like a refund on order!

From: Наталья Михайлова

Date: April 13, 2022 at 03:53:59 EDT

To: HEIDI DELGADO

Subject: Re: Did not receive my order from 2/17/22! Would like a refund on order!

Hi Heidi!

Unfortunately, my store is closed due to US sanctions.

I no longer have the option to cancel the order and get a refund. Please contact PayPal support with your question.

Best regards, Natalie

Среда, 13 апреля 2022, 1:44 +03:00 от HEIDI DELGADO :

Hi,

My granddaughter is over two months and ordered this over two months ago and still have not received it!!! This will no longer fit her since its a newborn outfit!

I would like a refund on the order. Thanks!!!

--

Наталья Михайлова

Отправлено из Почты Mail.ru

View full review
Loss:
$83

Preferred solution: Full refund

Anonymous
map-marker Lees Summit, Missouri

Still haven’t received my package order it mid October here it is December

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Still waiting for package Im very displeased with the services of this company will not be ordering through these guys ever again
View full review

User's recommendation: Don’t use their services

Daniel M Bti

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Victorville, California

Item wasn't what was advertised

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Etsy - Item wasn't what was advertised
Etsy - Item wasn't what was advertised - Image 2
Ordered a shirt for my son and it was way, way to small and the shirt wasn't what was on the pictures. I want a full refund. I will return this item. I was charged $55 for a really small shirt that fits a doll.This is the second issue I've had with this company for shirts for my son's birthday. This is so upsetting. I was counting on these shirts for a birthday trip.
View full review
Loss:
$55
Pros:
  • Looked good online

Preferred solution: Full refund

User's recommendation: I wouldn't buy from this company as they sell things from a 3rd party.

Sephora Lms

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Elizabethtown, Pennsylvania

Did not receive order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Etsy - Did not receive order
The number said it was not a business working number anymore. So received no service and no forwarding info. So didn't help me at all! Very upset it's so hard to get help when I put my faith and money to make a purchase, only to be left in the dark with no item and no help and my money taken. Don't think I will ever order from Etsy again.
View full review
Paul E Vop

I can’t get seller to respond

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The item hasnt arrived. I hope she is not cheating me. Arthaz is her store. Sincerely Paul Edelstein
View full review
Loss:
$450
Pros:
  • Hard to get help
  • I havnt had a problem with any of my other oders
  • Wide market with potential
Cons:
  • Scams
  • Scam

Preferred solution: Full refund

User's recommendation: Be careful of arthaz

Anonymous
map-marker Loule, Faro

They never responded

Ive email them twice, tried a chat and tried to call.my account was blocked with no information or email as to why and how I can fix this.
View full review
Marvin S Aju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Has this order shipped ?

Ordered 11/29 but Post Office said they have never received yet. They said a shipping label was printed.
View full review
Anonymous
map-marker Ottawa, Ontario

Scammers on Etsy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hi i have been scammed by Etsys merchants and I never got my orders. I want a full refund of all four of my orders and this merchant must be removed immediately. I am so angry I have been on your site trying to get help and no one wants to help me or give me my money back I am leaving reviews all over the internet about how bad Etsy are.
View full review
Maryanne Tcm
map-marker Auburn, California

“Number no longer in use”

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bulllllshit. This is *** a whack process for tryna make sure my order is shippped to the *** right address
View full review

User's recommendation: Don’t use

Alana W Udn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product ordered and not delivered

I ordered a product from Crystal Wedding UK on the 4th November. I requested deliver expedited for November 14. However i was told delivered would have to be November 16. I made provisions for item to be received on that day. Item was out for delivery November 15, without my knowledge. The selller promised re delivery for November 17. Im still not it receipt of item and i am now being told that they don't know if and when iten will be delivered. I have requested refund and im being told i wont be refunded. How can i resolve the issue
View full review
Loss:
$110

Preferred solution: Full refund

User's recommendation: Avoid doing business with this company if possible

Anonymous
map-marker Toronto, Ontario

Refund was not paid

The refund that was offered as resolutions for the two transactions in dispute, is not honoured yet.
View full review

User's recommendation: Follow up on tickets

Anonymous
map-marker Buford, Georgia

Trouble with bank account info

I never got a call back or any response to my issues. Not happy at all with etsy customer service. In fact they dont even have any!
View full review
Anonymous
map-marker Wichita, Kansas

Orders are missing, where is my orders

I orders products, I never recieved my orders,I recieve 1 order out of three, my other order was completely wrong, as long as I waited my orders should have been right, I paid full amount, may I please have my orders. my # 316226****
View full review
Suzanne M Jua

Never received a confirmation

Im looking for my orderI see it was taken billed to my credit card, but I never got a confirmation e mail!
View full review
  • 1
  • ...
  • 310
  • 311
  • 312
  • 313
  • 314
  • ...
  • 896