Monica S Bnn
map-marker Cisco, Texas

Me cerraron mi caso

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Etsy - Me cerraron mi caso
Etsy - Me cerraron mi caso - Image 2
Etsy - Me cerraron mi caso - Image 3
Etsy - Me cerraron mi caso - Image 4
Etsy - Me cerraron mi caso - Image 5
Cerraron mi caso sin haberlo solucien unhacer no llego mi paquete y lo regresaron al vendedor y no me quieren devolver mi dinero
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Loss:
$3000

Preferred solution: Full refund

User's recommendation: Pésima atención al cliente

Anonymous
map-marker Carthage, Mississippi

Customer services

Suspended account! Customer services were absolutely NO help! My account was suspended without any explanation and I would like to know why. I am not a seller on ESTY, but I buy a lot from this company. I did not get an email explaining why. I searched for a phone number but it is out of order! I would appreciate an answer, please!!!
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Susan S Ucz

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Verified Reviewer
| map-marker Plainfield, Illinois

S shipment sent to Istanbul Turkey, and the customer service phone number does not work. They disconnected it!

Ordered something from Etsy. They sent it to Istanbul Turkey. Still waiting for my Christmas present.
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User's recommendation: Beware

Elysa D
map-marker Arcata, California

Text an act of God to get Customer Service on Etsy

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Ive been selling on Etsy for a long time. They were great, and the go to for all artists. But ever since they went public and corporate and all about the money, they just keep getting worse. Their menus are ridiculously hard to use, functionality doesnt work properly, your shop can be over sold, its just basically hard to find what you need and to do business on Etsy. Now I cant put my shop on vacation and there appears to be no way way to contact Etsy customer support. What a terrible business this is with terrible management.
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User's recommendation: Use something else

Donald T Dgx

Find order

I havent received my order I used PayPal transaction #1HG223807****604G it was a sauce gardener shirt the transaction was on December 6
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Loss:
$29

Preferred solution: Deliver product or service ordered

Latesia Kub

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Verified Reviewer
| map-marker Bristol, Bristol

Refund issue

I ordered an item that said it was refundable and they are not refunding me. I thought it would allow me to wirelessly connect to the product but I cant. It is not what I was expecting and the seller has been less than helpful with the refund. It is very expensive and I wanted it to be perfect which it isnt. Please help
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User's recommendation: Do not buy this product. Particularly from this vendor.

Anonymous
map-marker Panorama City, California

Discrepancy in fees for sales

I am selling T-shirts on Etsy for $18.95 with free shipping. Etsy is taking 50% of the sale therefore I wont be selling on this platform too much longer.
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User's recommendation: Use Shopify

Anonymous
map-marker Philadelphia, Pennsylvania

I need add something to my order

I have little to no respect for a company who can't come out from behind the internet and answer in PERSON people"s such as myself who are not savvy for any number of reasons mine being old.But clearly you are not interested in the old dinosaurs or people with infirmities who would much prefer to do business by phone you had a phone and now decided to cut peoples jobs for no other reason than to save an almighty dollar
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David K Trw

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Verified Reviewer
| map-marker Mesa, Arizona

Did not receive order

Original review Nov 23, 2022
Your e mail says delivered at 9:01pm but not to my mailbox or porch if I see a picture to verify I'm ok , it was late night mistakes are possible. I am a 62yr old consumer not trying to scam anything, just want WHAT I PAID FOR please, I hope you can rectify this if not I will take my business elsewhere, I definitely have more important things to do, please help thank you, I also forgot to mention that you shipped me many orders like this ,but this specific order I DID NOT RECEIVE
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User's recommendation: Not good at this point, I would say avoid ETSY

Anonymous
map-marker Mankato, Minnesota

Close account

Stop charging my card my page is closed and Im no longer using it now or in the future nnnnnicgjdsgv fdhjjfdghjd
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User's recommendation: Hhhhhhhhhhhhhhhh

Peter C Xck

Missing orders

Cant find order info for 3 orders placed on 12/8/22. Money taken from our account. Need to know status ASAP. Orders from Joy and Chaos and little sweet trends Call me: 425-830-****
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Preferred solution: Deliver product or service ordered

Patricia B Nqz

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Verified Reviewer

My order

I ordered a floor cloth I have not received it I am being charged for it and I cannot talk to a *** human. My account does not show the order so I can't give you any information
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Preferred solution: Full refund

Leandra D Lzk

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Verified Reviewer

Never sell or buy with this loser company

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They permanently suspended my account and gave me a bogus reason when other sellers sell the same things!!! and after I asked to reinstate- they flat turned me down!! Screw them! This company has awful ratings and I can see why!!! Dont buy or sell with them. Im contacting BBB as well. Etsy will go downhill and quick. They shouldnt be allowed to be in business!!! They do not stand by their buyers or sellers!!
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Cons:
  • Should never allowed to be in business

Preferred solution: Apology

User's recommendation: BEWARE OF THIS CRAP COMPANY!!!!

2 comments
Guest

The BBB is the single most useless, misunderstood outfit in the country. They are not the Commerce Police or the Protector of the People.

They are a private enterprise supported financially by member business and exist only for the furtherment of said business. They will take your report.

Period. Don't bother to try to threaten business with the BBB ; they will laugh in your face.

Guest
reply icon Replying to comment of Guest-2268541

They got me a $300 refund.

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Behzad M Qap

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Verified Buyer
|

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Verified Reviewer
| map-marker Hercules, California

My order did not receive and no customer service

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Etsy - My order did not receive and no customer service
I received an email that my order has been shipped but there is no tracking number and no seller's contact number which is very disappointing
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Loss:
$317

Preferred solution: Deliver product or service ordered

User's recommendation: No way to recommend Etsy to anyone

Anonymous
map-marker Fort Lauderdale, Florida

I placed an order last night and it is the wrong street address

The Nintendo ds was sent back to seller I already paid I just want the Merchandise I ordered to be sent to correct address that is was my fault I put in wrong address
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