Etsy Reviews

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Dress Review

Camelliatune on Etsy shipped me extra large dress when I paid $99 for a small. Cost me $20 to ship dress back to China. They said they would send me correct size. It is July 26, 2015 and still no dress. No way to give negative feedback on Etsy. No way to contact a person at Etsy to help.
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ID
#672184 Review #672184 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Reason of review
Order processing issue

ETSY SELLER REVIEW

Have been an Etsy seller for approx. two years. They are an unbelievable lot! All they do is monitor your site. Have read they spend 80% of their budget policing sellers - and believe me they do! What's okay to sell one day isn't okay the next (had to deactivate over 200 items). So, in the spirit of cooperation, was in the process of reusing the ads with different products. Now, they changed dates on my deactivated ads and made them expired - without crediting my account -and I paid for those 200 ads! They just shut down your store when ever they want, don't answer you emails for days... I find their behavior ridiculous and really hard to work with! Obviously they are not interested in retaining active sellers.
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1 comment
#1177361

I had the same experience this is a class action lawsuit. Contact me at hairbytyger@***.com I talking to my attorney about this

ID
#671003 Review #671003 is a subjective opinion of poster.
Location
Marrero, Louisiana
Product
Etsy Account

Etsy - Account Review from San Diego, California

I'm a BRAND NEW seller and customer on etsy. I have not made a purchase yet nor been able to sell anything because my account was instantly suspended. They said to check my email for the reason and of course there was nothing there. I've never been affiliated with etsy before whatsoever....in face I just recently heard about them. Wth is their problem? They don't return emails, don't call when you request one. I mean wtf!!?
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ID
#669463 Review #669463 is a subjective opinion of poster.
Location
San Diego, California
Product
Etsy Account
Reason of review
Damaged or defective

Etsy Online Order Review

I never received my order and they closed my case because they had tracking that said it was delivered. It was a customized order why would I lie about something I wanted to give as a gift! I will never shop on etsy again!!!!
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ID
#665782 Review #665782 is a subjective opinion of poster.
Location
Pitman, New Jersey
Reason of review
Problem with delivery
Item not as described - Case closed by Etsy with no further comments
Bought a dress from #Clothes4Girls for a toddler. what I received was a poor quality,unfinished dress that had to return. It looked like a "fail" from pinterest. We agreed I would send it back and get it on time for a trip I had. But did not get it back on time...
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1 comment
#1007481

That is true about Etsy. By the way, that is a horrible dress for a small child.

ID
#665268 Review #665268 is a subjective opinion of poster.
Location
Columbus, Indiana
Cons
  • Bad customer service
  • Rip off
  • No guarantee
Reason of review
Poor customer service
Loss
$41
Preferred solution
Full refund

Never received cuff links

I ordered monogramed cuff links from Brittany at Everything Decorated. I never received. After several emails, she is ignoring me now. She told me I had to check with my post office, which I did. They claimed they delivered. She put the burden on me. She said she would also check with the post office. Its been 2 months since I ordered them and I have not heard from her since June. I want a replacement or refund. They were only $25. Surely she must have some kind of insurance. It should be something you have to sign for. They were a gift.
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ID
#664353 Review #664353 is a subjective opinion of poster.
Location
Middleton, Massachusetts
Pros
  • I feel taken advantage of
Cons
  • Did not fix problem
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund

Online Order Review

Myras collection is the company. The company is a fraud and it is through Etsy. It's a fake website, everything is fake about them. They pretended to mail it by using one usps and sending it another usps. They have no merchandise when you bring it up! Yet they took my money immediately once the order was placed! I will never order from Etsy again
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ID
#657005 Review #657005 is a subjective opinion of poster.
Location
Dallas, Texas
Reason of review
Problem with delivery

Online Order Review

Never receivrd my order. Don't purchase from etsy because if problems arise they cannot be reached. What a concept for a business.
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ID
#636031 Review #636031 is a subjective opinion of poster.
Location
Bradenton, Florida
Reason of review
Problem with delivery

Sending items I don't want

Frances Martin is sending me items I did not order. The first order came with no bill/notice etc. Today I received another one. I am sending it back un-opened. The paper can be used but I don't want something that I can use when I want to. You are sending me things I don't want. Don't Want, Don't Want I have tried for 3 days to find and send an e-mail to the sender. The only way I can do that is to set up an account with you. Why would I want to do that when you can't seem to have any where to send a complaint. I am going to the expense of mailing it back. I should not have to do this for something I never ordered. Walmart tried to pull the same thing on me but at least I could go to the order form and cancel it out. I have yet find any order form to cancel. Shirley J Lang Shirley J Lang
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ID
#634265 Review #634265 is a subjective opinion of poster.
Location
Wilmington, North Carolina
Reason of review
Getting items I do not order

Etsy - Return Policy Review from Chapel Hill, North Carolina

How does a person order anything or obtain information? They dont take call! Very bizarre. Email doesnt work. They are seemingly a business that makes it impossible to do business! Zero customer service So here is my question: Etsy if you make your company unreachable for people to make inquiries to purchase an item, then i have to assume that returns would be impossible. Why are you so unreachable?
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1 comment
#1054364

Wtf are you even talking about? You contact the SHOP OWNER.

The person that will sell you the ITEM.

Etsy has nothing to do with it. They're ignoring you because you're ignorant.

ID
#634136 Review #634136 is a subjective opinion of poster.
Location
Chapel Hill, North Carolina
Reason of review
Poor customer service

Never Received Item I Ordered

I ordered paper, and it was shipped, but I never received the item. When I contacted Easy about this, their response was "make sure someone else in the neighborhood didn't take it, that would be crummy, or call the post office and find out why they left it by your door so someone could take it instead of your mail box, there's nothing I can do about this". We have lived here for over 25 years and have had packages left on our porch constantly and never has anything been taken before. Any other vendor would have offered to send out a replacement for $18 rather than risk having their reputation destroyed for this. Worst customer service ever, STAY AWAY FROM THIS VENDOR!
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ID
#632920 Review #632920 is a subjective opinion of poster.
Location
Flemington, New Jersey
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Full refund

Etsy lost all my purchase information. There is no place to complain.

About 2 weeks ago I got locked out of my Etsy account. I could not reach this vendor for love or money. There is no chat room that is accessible. There is no live person to field complaints. There is in fact no place to email the way I am doing here. I somehow found a way of getting a message through (can't retrieve that now; nothing works, again), and then was told by a robot message that Etsy would be in touch with me. Nothing happened. But then suddenly I was able to sign in to Etsy. The only thing is, it was for purchases I'd made two years ago. None of my recent purchases is accessible Therefore I cannot return anything. Therefore I cannot see to whom I paid what. I will NEVER. NEVER. NEVER. NEVER! buy frm this vendor again. There are some stores on its list where the people seem nice. But it is not worth this hassle. Also: PAYPAL is also a terrible way to run one's charges because one cannot keep easy track of them.
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ID
#632854 Review #632854 is a subjective opinion of poster.
Location
Medford, Massachusetts
Pros
  • Many sellers
  • Some good sellers
Reason of review
Poor customer service
New Reviewer

Review in Advertisements and Cons category from Westminster, Maryland

Update by user May 03, 2015

Yes I was a little torn and devastated by everything I heard of Tess being a scam and I know she couldn't be because if she was a scam she wouldn't have so many positive feedback on her work that she has done for others

Original review posted by user May 03, 2015
This was my first time I've been on Etsy and bought something from Tess out of my heart honestly I was a little debated when this Shuan person told me she was a scam. But than again how can she be a scam when she have hundreds of good feedback and real people saying how the things they form her worked... I still have my faith in her and if it is a scam oh well I didn't lose our on no big money anyway with the 25 dollar discount... So my faith in her still stand and I'm happy to work with her
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ID
#630547 Review #630547 is a subjective opinion of poster.
Location
Westminster, Maryland

Other Product Review

Ok I don't know why everyone else is here. All I know is today on etsy I had a message from Shaun Farrington after I left reviews for mystic Coventry. I don't know who he is or why he did this. If he really is trying to help thank you but I went back and emailed others with positive reviews posted. So hopefully this confusion ends
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ID
#630451 Review #630451 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Other Product Review

Put them out of business
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ID
#629127 Review #629127 is a subjective opinion of poster.
Location
New York, New York