Etsy Reviews

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Got the wrong item

I never received the picture of the product I thought was the one I ordered. You know I only wanted the macrame that was on the picture I order.Apparently it was number 2 ,and they said I chose number 1. It,s not what I wanted, and I talked to other people about what happened and I,ve heard Ety,s is not a reliable company. So I will be letting all my friends and family know about what happened. I cannot give this gift to someone because it isnt, what they wanted. Very sorry I trusted in your company.

User's recommendation: Do not order from Etys.

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ID
#3174426 Review #3174426 is a subjective opinion of poster.
Location
Gibsonia, Pennsylvania

Can't get into my Etsy store

My phone got stuck in recovery mode and I lost all my passwords etc. Couldn't get into Etsy store even after I was sent a link to change my password. I'm trying to get into my store the last 2 days so I called Etsy and it was very clear to me they deal with only buyers not the sellers and they gave me a website to contact. Fortunately I tried another way to get into my store and it worked. Hopefully I won't have this problem again. Not happy that there is no one I can speak to when I have a seller issue.
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ID
#3174309 Review #3174309 is a subjective opinion of poster.
Location
Portland, Oregon
New Reviewer

Customers

Hostile customer. She changed her review and it is false She has anger issues I would like to send photos of proof. I said in my listing the delays amd kept all my customers up to date She said i didnt. She also said she had an issue with my product and never mentioned it to me
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ID
#3174021 Review #3174021 is a subjective opinion of poster.
Preferred solution
Delete review

Cancel complaint

Cancel this complaint. My error. I entered wrong address when I placed my order. It was my fault. No complaint with Etsy
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ID
#3173764 Review #3173764 is a subjective opinion of poster.
Location
Altoona, Pennsylvania
New Reviewer

Account reopening

My account is closed for some reason and no link has been sent to reopen. Im trying to buy things so please contact me
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ID
#3173652 Review #3173652 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Money was been deducted off card

Money taken from my card without my consent thankfully Etsy refunded the full amount I dont blame Etsy but the supplier who somehow managed to access my account

User's recommendation: Do not save a credit or debit on line.

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ID
#3173487 Review #3173487 is a subjective opinion of poster.
Location
Carlisle, England
New Reviewer

Order

I had someone purchase an item on my store I have nothing for sale never got a notification or anything on it so I need help
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ID
#3173297 Review #3173297 is a subjective opinion of poster.
Location
Astoria, Oregon
Preferred solution
Help with the customers order
New Reviewer

False review

Etsy - False review
Etsy - False review
Etsy - False review
I had someone write a review and its false can you delete ! I stayed in touch with everyone and told them the boats are stuck amd sent photo to prove. Out of my control
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ID
#3173286 Review #3173286 is a subjective opinion of poster.
Location
San Marcos, California

Standardisation of Crystal Industry

Etsy - Standardisation of Crystal Industry
Dear Staff, I am writing to suggest mandatory enforcement of including weight of crystals by the crystal sellers @ ETSY so we the customers can work out the £/gm ratio and perform dry assay to select the cheapest option. Second issue is the misleading pictures by the sellers. They show 3 bracelets or crystals but only send one upon confirmation of order. Sellers deliberately fail to specify how much shall they be selling for the shown price. These two flaws in your market @ ETSY are in violation of Consumer Protection Act 2005, 2015. Please enforce immediate action on the UK market share. Yours sincerely, Mr A Pirzada

User's recommendation: Mandate the mention of crystal mass per unit along with the price and specify the exact number of crystals and price per crystal.

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ID
#3173235 Review #3173235 is a subjective opinion of poster.
Location
Beckton, England
New Reviewer

They advertise a number to call and then you can't speak to someone I am not getting an answer online that I need I need to speak to someone from their customer service

Etsy - They advertise a number to call and then you can't speak to someone I am not getting an answer online that I need I need to speak to someone from their customer service
Etsy - They advertise a number to call and then you can't speak to someone I am not getting an answer online that I need I need to speak to someone from their customer service
They offer a number that you can call and speak to someone and then you can't it's more online I've already been doing online stuff and cannot get a correct answer I want to speak to someone I am concerned about and back order Christmas gift T-shirt that has not arrived I have left my phone number 832-428-****....my email is Lauracasvegas@***.com And I am not hearing from them please help
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ID
#3173171 Review #3173171 is a subjective opinion of poster.
Location
Houston, Texas

Unordered item

Had a delivery which was not ordered, a personalised decoration. Have heard nothing from etsy ,someone will be disappointed this yeat
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ID
#3173165 Review #3173165 is a subjective opinion of poster.
Location
Llanrwst, Wales
New Reviewer

Haven’t received delivery

I purchased some trainers from Etsy and they were meant to arrive 3-10 December and they still havent come. They have been at a fed-ex facility for a long time now and I am still waiting.
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ID
#3172960 Review #3172960 is a subjective opinion of poster.
Location
Clapham, England
Preferred solution
Deliver product or service ordered
New Reviewer

Haven’t received delivery

I bought a pair of trainers from Etsy that came from America. I was meant to receive the trainers between the 3-10 of December. The trainers are now in the country but have been at a fed-ex facility for a long time now. So Id like to know when can I expect my trainers and is there anything that can be done to speed up the process.
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ID
#3172944 Review #3172944 is a subjective opinion of poster.
Location
Clapham, England
New Reviewer

Items not delivered

Etsy - Items not delivered
Etsy - Items not delivered
Etsy - Items not delivered
I have ordered the same item twice and it was not delivered. The first time I ordered to the address : 6403 hilmar drive 20747 apt 102, they said the address was unknown. Then I ordered a second pair to another address: 2510 Pomeroy Road SE and the item was not at the mailbox or the U.S post office and it said the item was delivered. This is very frustrating and I feel that I am being scammed.
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ID
#3172692 Review #3172692 is a subjective opinion of poster.
Pros
  • So far no help at all
Cons
  • No way to contact them
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Need to know why my account is suspended

Two authorization codes backup codes and first codes do not work cannot get into account so what do I have to do to turn the authorization codes off
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ID
#3172669 Review #3172669 is a subjective opinion of poster.
Location
Casselberry, Florida