Etsy Reviews

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I haven't received my order from Nove 24th

Etsy - I haven't received my order from Nove 24th
I received an email saying my item will arrive on December 14th it has not i I have written numerous times to no avail. Please respond I want this gift for my Daughter
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ID
#3172536 Review #3172536 is a subjective opinion of poster.
Location
Fremont, California
Cons
  • Orders are very difficult to track
Loss
$24
Preferred solution
Deliver product or service ordered
You go out your way and spend a lot of money on advertising and making a product and at times you get ' Idiot Stupid ' customers .. to be honest i wouldn't call them customers. You have an issue and the the buyer opens a case, you go out your way and make your defence...
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ID
#3172394 Review #3172394 is a subjective opinion of poster.
Location
Derby, England
Pros
  • Time wasters
Cons
  • Idiots
New Reviewer

Missing item

Etsy - Missing item
My name is Margaret and my order number is 231209****. One of the order came this morning but is missing 2 coaster. Ill look forward in hearing from you. Thanks
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ID
#3172324 Review #3172324 is a subjective opinion of poster.
Location
Dulwich, England
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Lie. No resolution

Seller lied about engraving. Shipment promised in 5 to 7 business days. Did not happen. Seller refuses cancellation but unable to complete refund due to misinformation.

User's recommendation: Never.

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ID
#3172034 Review #3172034 is a subjective opinion of poster.
Loss
$55
Preferred solution
Deliver product or service ordered

Gift voucher issue

Hello, Im trying to buy a gift voucher for a friend who live in dubai. When I check out it says i cant as I need to add a USA address, if this is the case can I add a USA address but will she still be able to redeem the gift voucher in dubai?
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ID
#3171928 Review #3171928 is a subjective opinion of poster.
Location
Dubai, Dubai
I ordered 2 pairs of Pittsburgh Steelers shoes, one for my son and one for myself. The shoes are two different styles, one customized for my son, one pair without any customization for myself. As it turns out the order for my shoes was paid in full, but the order was...
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ID
#3171825 Review #3171825 is a subjective opinion of poster.
Location
Atlanta, Georgia

Fees taken out of sales amount

They are overcharging sellers.... this is twice in a row that they took out $40 from a sale of $200.

User's recommendation: don't sell on Etsy.

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ID
#3171585 Review #3171585 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Packages not delivered

I will never order anything from you guys. So hard to get customer service. Package delivered wrong address
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ID
#3171500 Review #3171500 is a subjective opinion of poster.
Location
Santa Ana, California
Loss
$113
Preferred solution
Full refund

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New Reviewer

Seller

Seller was very disrespectful. I even tried contacting Etsy costumer service and no answer either. Don't buy here
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ID
#3171479 Review #3171479 is a subjective opinion of poster.
Loss
$43
Preferred solution
Full refund

Products don’t work

I purchased a Christmas clock from Texas Cache it doesnt work songs are wrong on every hour and sound is very low I spoke with seller he refused refund never will purchase again on site, I have a clock that doesnt vwork I could have bought from a second hand store if I wanted second hand quality A hot mess

User's recommendation: Not purchase anything from Texas Cache.

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ID
#3171382 Review #3171382 is a subjective opinion of poster.
Location
Memphis, Tennessee

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New Reviewer

Order issue

Etsy - Order issue
Etsy - Order issue
To whom it may concern, I ordered these sneakers on 11/7/2020 as a Christmas gift this year. To this date, I have not received them or any confirmation of a shipment date. Addition, I cannot find this company on your website now. I am extremely upset and will not order anything from Etsy going forward if this is not resolved. I have included photos for your review. Any assistance in this manner would be appreciated. Dianne Brady Fernandez 530 591 ****

User's recommendation: Never use this site for purchases.

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ID
#3171368 Review #3171368 is a subjective opinion of poster.
Location
Chico, California

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New Reviewer

I was scammed by Etsy.com

I received a crumpled Christmas wreath, unlike the Etsy.com photo. The seller had scammed at least six other customers, by sending them only cheap facimilies of the Esty.com, pictured wreath. Instead of 24 inches circumference, it was a pitiful 14 inches diameter, with a small wooden nativity scene, unlike the doll like figures on the Etsy site. Etsy requires you settle with the seller. They fired the seller, kept the money, and responded, 'case closed'.

User's recommendation: Don't trust Etsy.

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ID
#3171282 Review #3171282 is a subjective opinion of poster.
Pros
  • Lot of things available
Cons
  • Kept the money
  • And closed the case
  • Did not fix problem
Loss
$56
Preferred solution
Full refund

Questions about shipping

I would like to talk to someone about my order I need to find a cheaper route for the shipping its costing more than the bec
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ID
#3170970 Review #3170970 is a subjective opinion of poster.
Location
Davisburg, Michigan
New Reviewer

I can’t resolve a suspended account

Every time I try to checkout an item(pay for) a little sentence pops up that says hmmm something went wrong there is no direct or satisfactory response to resolve this issue! All I want to do is to buy a ring for my daughter.

User's recommendation: Don’t buy on Etsy!

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ID
#3170491 Review #3170491 is a subjective opinion of poster.
Location
Pacific Palisades, California
Preferred solution
Let the company propose a solution

Very unhappy with customer service

Etsy - Very unhappy with customer service
Went on to chat bout a problem with only getting part of my order. Waited 1/2 for chat person. After they came on they asked for name and address nd said hold on while we find your order. I waited 20 minutes and then got message L.A. left the chat. So one hour and I have no resolution

User's recommendation: Don’t Exocet help if you have a problem.

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ID
#3170299 Review #3170299 is a subjective opinion of poster.
Cons
  • Terrible customer support