New Reviewer

Payment discrepancy

Payment discrepancyMy last payment for sales were far less than expected
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ID
#2226296 Review #2226296 is a subjective opinion of poster.
Loss
$300
Preferred solution
Let the company propose a solution

No cancellation policy

The store wrote me back telling that they dont have a cancellation policy. They have another 800 order at the same time.

User's recommendation: My recomendation to Etsy is to have a chat with Etsy directly in which someone can help me with an order. And make a direct action with the store. It’s too bad that a store doesn’t have a cancellation policy. The costumer service is awful.

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ID
#2225957 Review #2225957 is a subjective opinion of poster.
Location
Trujillo Alto, Puerto Rico

Merchant won't respond item not shipped 13 days old 176464****

merchant won't respond item not shipped 13 days old 176464**** opasoriginals confirmation number 176464**** Item now over three weeks and no response
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ID
#2225365 Review #2225365 is a subjective opinion of poster.
Location
Hiawatha, Iowa

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Verified Reviewer
New Reviewer

A problem to join customer service

I was having a problem with m'y Etsy account and i didnt find a direct way to contact the customer service

User's recommendation: Via this application Etsy was conctacted and they reply to m'y message and i was si happy.

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ID
#2224926 Review #2224926 is a subjective opinion of poster.
Service
Etsy Customer Care

Delivery

Jeffrey Harrison I ordered the Chicago Bulls 1998 Authentic black shorts size M and I haven't received them yet I was sepos to get them on the 10/6/2020 or on the 8th and still did not get them my address 8821 North Hill N Dale Street Apt 77 Spokane WA 99218-**** Order # 175327****
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ID
#2224535 Review #2224535 is a subjective opinion of poster.
Location
Spokane, Washington

Have not received my order and I hit an email say that I did

I got an email stating that my order was delivered today at my front door but I did not receive it!! I have tried to Get in touch by phone with you but it must not be possible!! Could someone please get in touch with me so we can resolve this issue!!!! Debbie Edmondson 678641**** debbiecedmondson@***.net

User's recommendation: Not good.

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ID
#2224398 Review #2224398 is a subjective opinion of poster.
Location
Canton, Georgia
New Reviewer

I can't send messages

every time I try to send a message it says that I cant because I havent confirmed my email, but there is no option for me to confirm my email.
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ID
#2223751 Review #2223751 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Not been delivered what I ordered

I ordered on July 29 th a Martini Tshirt command no 172719**** and never received it. I did contact Vincent which is the contact recommended on your site for that supplier, never had an answer. Thanks Frédéric
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ID
#2223674 Review #2223674 is a subjective opinion of poster.
Service
Tshirtnow Shipping Service
Pros
  • Any
Cons
  • Never received an item i paid for
Preferred solution
Full refund

Purchase Rebates

Below was never updated. I complimented your company's service on the website and was supposed to receive a $5 credit for future purchases. This never came through. Please advise.
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ID
#2223667 Review #2223667 is a subjective opinion of poster.
Location
Warminster, Pennsylvania
New Reviewer

Missing package

I ordered a custom tool box as a gift. Birthday is on October 18. Was hoping to have it by now

User's recommendation: Have a customer service number available.

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ID
#2223559 Review #2223559 is a subjective opinion of poster.
Location
Oakland, California
Preferred solution
Deliver product or service ordered
New Reviewer

Pattern cancel

I have been trying to cancel the pattern site when I opened it coz I opened it mistakenly, I check on google and it gave me directions but when I lever u click under settings on the pattern site so I can cancel it will not load, nothing happens and it started charging me and it is still charging me. I want to cancel pattern and I want my money back.

User's recommendation: Make.

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ID
#2223060 Review #2223060 is a subjective opinion of poster.
Loss
$28
Preferred solution
Full refund
New Reviewer

My package got returned to sender .

Etsy - My package got returned to sender .
Etsy - My package got returned to sender .
Etsy - My package got returned to sender .
Etsy - My package got returned to sender .
Etsy - My package got returned to sender .
Etsy - My package got returned to sender .
He saying FedEx not sent back but there saying sent back he not reply Being helpful I sent email address to him sort head Fedex but he dont seem bothered with helping know has my money iv open case could please let me know when this be sorted as going since June

User's recommendation: Get refund.

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ID
#2222466 Review #2222466 is a subjective opinion of poster.
Location
London, England
New Reviewer

Payment problem

Esty payment is unavailable on my store
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ID
#2222267 Review #2222267 is a subjective opinion of poster.
Location
Canberra, Australian Capital Territory
Product
Etsy Website

Item not delivered

I exchanged a leather watch band. After returning the band to the seller, she promised I would receive the replacement within a certain time frame. It never was sent. I contacted seller about the delay and she promised I would receive the placement by a certain day. I did not receive it, so I filed a complaint. After further delay, I contacted PC. Soon thereafter, I received the replacement.

User's recommendation: If you have problems, look to PC for help.

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ID
#2221470 Review #2221470 is a subjective opinion of poster.
Location
Tacoma, Washington
Product
Etsy Marketplace
New Reviewer

Country of the residents

Etsy - Country of the residents
Hello, I was wondering if we are come from Taiwan but right now we are an international student in am America. We try to post some items on the Etsy but in the section of how you will get paid of the part of the country of residence doesn't have Taiwan this option. However, since we are now live in the United States and without having social security number.Does there have any way I still can upload my items? Thank you so much.
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ID
#2220497 Review #2220497 is a subjective opinion of poster.