New Reviewer

Paid for item, didn’t receive it. No history in the app of purchase

Etsy - Paid for item, didn’t receive it. No history in the app of purchase
Didn't receive item and can't find information on order. Have bank copy of transaction. Order was placed on 9/15
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ID
#2185708 Review #2185708 is a subjective opinion of poster.
Pros
  • Awesome selection and price
Cons
  • App
Loss
$20
Preferred solution
Deliver product or service ordered

Regarding Account Restoration

Hi Team today my account is suspended without any notification . please let me know if i violate the policy or any rules i am ready to rectify y mistakes, sir i am a person which is always ready to learn so please suggest me what can i do for my account. ETSY ID NAME AntiqueSilverJewellery Email id sidhigems9798@***.com please restore it as soon as possible i am waiting for your kind support
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ID
#2185404 Review #2185404 is a subjective opinion of poster.
Location
Noida, Uttar Pradesh

I purchased two protective masses one I decide to keep the other one I didn't like because it had four strings to tie behind your head I was hoping it was the one that moved around the ear so I didn't

My complaint is the fact that I purchased two mess one I did not like I return the one message that I did not like for a refund another heard from the company they never emailed me or sent a refund they did take the money out of my account and I did not get a refund for that mess
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ID
#2184262 Review #2184262 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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Verified Reviewer
New Reviewer

I'm having trouble finding my boards with saved cards

I cant find my boards with saved cards and they were all characterized according to holidays. I referred to them often. Like last night I wanted to make a thanksgiving card but could not find the board for my saved thanksgiving cards
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ID
#2184001 Review #2184001 is a subjective opinion of poster.
Pros
  • Good on line sales
  • Good online sales
Cons
  • Awful service no one cares
  • No phone number for etsy to talk to a real person
Preferred solution
To find my boards with saved cards

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Verified Reviewer
New Reviewer

Help with billing

I am trying to set up my Esty account, I am having issues with the last step in setting up billing. Can someone call me to help with this issue? Terry Henry 828 817 **** Tops Twisted Leather
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ID
#2183754 Review #2183754 is a subjective opinion of poster.
Cons
  • Not user friendly
Preferred solution
billing

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Verified Reviewer
New Reviewer

Never received a refund for the mass that I returned

I purchased to protect protective mask one day I didn't like because it had too many strings the other one I did keep the mess I sent back I never tried it on I just simply put it back in the plastic and I mailed it back I never received any kind of feedback or email to let me know that my package was received and that I would be receiving a refund for my mass that I returned
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ID
#2182663 Review #2182663 is a subjective opinion of poster.
Service
Etsy Customer Care
Loss
$15
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I want to find out where my order is

I ordered over a month ago, Ive emailed seller but I have nothing
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ID
#2182486 Review #2182486 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Haven't received item

Etsy - Haven't received item
I purchased a T-shirt on August 2nd 2020 and never received the item from AlinersUS. I emailed several times and no respond from seller. Here is the Confirmation number: 172048****. I would like my money back.
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ID
#2182300 Review #2182300 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
Full refund

Delivery

It actually was not the companys fault for my issue. The facial mask is very well made. High quality. The mask was Delivered to the wrong address. It went to a Neighbors house and I was not aware for a number of days. The shipping was on time. Disregard the previous review

User's recommendation: Very well made. Recommend this product.

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ID
#2181746 Review #2181746 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer
New Reviewer

Wrong email on my profile

Etsy - Wrong email on my profile
I reopen my shop on Etsy and I saw on my profile a wrong email I think is another person? And I need to fixed a soon as posible please contact me on my email milamulata28@***.co.uk or phone number 0798423****
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ID
#2181628 Review #2181628 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Customer base
Cons
  • Etsy problem
Preferred solution
Etsy staff found the solución for that

Size of sweat shirt

I just made a order 10min ago, please change my size to Medium not large. Thanks sorry hit wrong size.
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ID
#2180559 Review #2180559 is a subjective opinion of poster.
Location
Vancouver, Washington

Can not get any support

I am trying to update my bank information as it has changed over the years and I do not have my old account number anymore and I do now know it. How do I change my bank information when I do not have it? Thank you so much

User's recommendation: Do not bother trying to find contact us. It’s nearly impossible.

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ID
#2178979 Review #2178979 is a subjective opinion of poster.
Location
Dalton, Georgia

Bad customer servuce

Cancelled order within two hours of placing it.Ordered mask for relative.Relative hospitalised.I told them it was imperative it was cancelled as receiving it would be most uosetting. Absolutely no communication back from them regarding this.Next day Email telling me mask had been dispatched.Not at all happy about this.Would NOT buy from this company again.
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ID
#2177844 Review #2177844 is a subjective opinion of poster.
Location
Dunstable, England

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Verified Reviewer
New Reviewer

My account is suspended for no reason

Etsy - My account is suspended for no reason
My account is suspended for no reason and I do not have the option of online support either for chat or email, so I contacted him by email but without any feedback.
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ID
#2177074 Review #2177074 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • Bad costumer service
  • Not receiving a response in a timely manner
  • No way to contact them
Preferred solution
Restor my seller account

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Verified Reviewer
New Reviewer

Non delivery of merchandise

I have not received my last three orders. Two of the orders were image downloads, the link sent by email was invalid.

User's recommendation: I have never had a problem before.

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ID
#2176740 Review #2176740 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered