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New Reviewer

Some of my order is missing

I order 6 pounds of soap base and i only got 2 pounds.
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ID
#2176140 Review #2176140 is a subjective opinion of poster.
Loss
$26
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Some of my order is missing

I order 6 pounds of soap base and i only got 2 pounds.
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ID
#2176136 Review #2176136 is a subjective opinion of poster.
Loss
$28
Preferred solution
Deliver product or service ordered

Account suspended

my account has been suspended for no reason.
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ID
#2176129 Review #2176129 is a subjective opinion of poster.
Location
Morvi, Gujarat
New Reviewer

Etsy takes all my money so I cannot process my clients orders

Etsy takes all my money so I cannot process my please email me purposeplantinghouse@***.com

User's recommendation: Fraud.

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ID
#2176100 Review #2176100 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Etsy is crooks
Cons
  • Double standard
Loss
$2300
Preferred solution
Let the company propose a solution

I want to know the status of my order..please cancel it as it has been over a month that I have ordered it from one of your venders..I have heard nothing from you.rd

not receiving my order and Esty not responding to my request.
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ID
#2176021 Review #2176021 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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Verified Reviewer
New Reviewer

Never got my order

This is the worst company I have ever deal with.

User's recommendation: Don't do buisness with them.

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ID
#2175212 Review #2175212 is a subjective opinion of poster.
Pros
  • Etsy is crooks
Preferred solution
Full refund
New Reviewer

Positive quote bundle

Hi I do one order last Saturday but I'm waiting still delivery no came and tomorrow I want the order what happen?
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ID
#2175017 Review #2175017 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

I placed an order on 8-29 and haven’t received it as of 9-16.they have no phone number to talk to anyone about your order .

I have never ordered anything from anyone who dont have a contact number to talk to the customer. Its been over 2 weeks no order yet and they said it would be 3-5 days for delivery and they took the money out of my acct.

User's recommendation: I would not recommend this company to anyone.

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ID
#2173784 Review #2173784 is a subjective opinion of poster.
Location
Griffin, Georgia
Loss
$19
Preferred solution
Full refund

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New Reviewer

Complain

I am not at all satisfied with you, every time I place an order you never tell me how long the order will be delayed after I place the order I see that it is not worth the wait, I want the last order I made to be canceled because I do not have an account I'm waiting for you, I'm very unhappy with how you cheat buyers!

User's recommendation: No never.

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ID
#2173612 Review #2173612 is a subjective opinion of poster.
Location
Pristina, Kosovsko-Mitrovacki Okrug
Loss
$300
Preferred solution
Deliver product or service ordered

My ESTY ACCOUNT WAS SUSPENDED

My ESTY ACCOUNT WAS SUSPENDED AND I HAVE NO IDEA WHY?
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1 comment
#1925927

My account is suspended for no reason and I have no online support solution either for chat or email, so I contacted him by email but without any feedback. My Shop: https://www.etsy.com/LuxePensive

ID
#2172809 Review #2172809 is a subjective opinion of poster.
Location
Wexford, Pennsylvania
New Reviewer

Terrible customer service

We own a really large shop on etsy. They just disabled our messages. We receive many convos a day. I wrote to customer support 2 days ago and no answer.We now have many unanswered emails. How can we have a good customer service if I cannot answer the emails!!!! Really pissed. They want us to have a good customer service and THEIR customer service is ZERO!!!

User's recommendation: take a pill to calm down while waiting for customer service to respond.

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ID
#2172449 Review #2172449 is a subjective opinion of poster.
Location
Ljubljana, Ljubljana
Loss
$10000
Preferred solution
customer service needs to repond in at least 15 hours

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Verified Reviewer
New Reviewer

Miss some of my order

I ordered 6 pounds of soap base and I only got 2 pounds. I send a email already but it looks like you guys send back the email to me instead of the seller
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ID
#2172448 Review #2172448 is a subjective opinion of poster.
Location
Far Rockaway, New York

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Verified Reviewer
New Reviewer

Was surprised to see my account was suspended? Can you tell me why?

Would still like to continue to shop on ESTY. Have no idea why account was suspended. Just one day, I went to put in a new credit card number, because the old numbers were compremised! With my new numbers not accepting onto my account? If I one something, please tell me. The last few thing I remembering purchasing were masks? Please help me. Why was my account suspended to being with, explaination, please!
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ID
#2172139 Review #2172139 is a subjective opinion of poster.
Service
Etsy Customer Care
Preferred solution
have no idea why my account was suspended? I am not a seller!

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Verified Reviewer
New Reviewer

Credit card charge from Etsy that does not belong to me

Filed a request for Etsy to explain a credit card charge on 08/11/2020 for $412.51 on my Joe Stockton, Arkansas Transmission Company credit card. I was not an Etsy subscriber and had not made any purchases from the Hand Knotted Store. Please respond

User's recommendation: This was my second email to Etsy on the subject and I have heard from no one.

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ID
#2171049 Review #2171049 is a subjective opinion of poster.
Cons
  • Unauthorized purchase on my credit card
Loss
$413
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cancel Order

Etsy - Cancel Order
Etsy - Cancel Order
Cancel my order: A) It's listed as taking more than 2 weeks to ship - - I'm in California, as is the seller, in a major city B) I was charged more than the quoted price ($34) Also, you vendor reply system doesn't work, as well as your website being completely unhelpful for trying to send you a message directly.
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ID
#2170409 Review #2170409 is a subjective opinion of poster.
Product
Etsy Website
Loss
$44
Preferred solution
Full refund