Robin B Fvf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund from Beeds source Inc. $97 from 8/19 Seller issued never received from Etsy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Trying to reach them to issue a refund that the seller put in. Soon as Card is ran the money Comes out right then in there. The seller put in a cancel order and Ive never received my refund back
View full review

Preferred solution: Full refund

Jennifer C Lzk

Question about a charge

There was a charge on my credit card that I never made Id like to find out who did it and where it went to it was from Etsy
View full review
Loss:
$400
Pros:
  • Nine
Cons:
  • No like person to speak with

Preferred solution: I want to find out where the merchandise was shipped to and the name of the person to place the order

Carol G Gjo

In regards to my purchase

This was a False Telephone number & I please need for you to understand how upset that I am as I dont believe for one second that you intend to send me the item that iv payed my money for through Pay Pal it was meant to be Dispatches from Cincinnati, OH, United States to Delivery to Carol Graydon Unit 2/No 1, Summit Crescent Glenwaverley Victoria 3150 Austraila Estimated delivery Sep-Oct 26 ( Noahs Ark Brooch by JJ Transaction ID : 317523**** Order Number is ( 259665**** )
View full review
Loss:
$68
Pros:
  • False advertising & no assistance to people outside the us
Cons:
  • Cons are no transparency to the customer

Preferred solution: Deliver product or service ordered

Byron M Qrg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Need help on my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
All I want to do is find out where my order is. I can't contact anyone who can tell me. There was no problem recieving my payment, so why is this so hard.
View full review
Loss:
$30

Preferred solution: Deliver product or service ordered

User's recommendation: Search for other options for the desired product.

Resolved
Kensleigh Szq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Resolved: Can’t close store

Updated by user Sep 27, 2022

No further communication.

Original review Aug 28, 2022
123456****112345****012345****012345****0123456****@&)((;:/-bvczz[]{}#%^**+=¥£><~|\|_nbvcxz!!!
View full review

Preferred solution: Unsubscribe

Anonymous
map-marker Newark, New Jersey

Question about my cancelled order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Did not understand what he wanted me to do. Long story short I *** I hung up but didnt. I heard the guy call me a *** I asked him. What did you call me and he said he forgot. Never again. And I will never recommend this company at all. My friends will hear about this
View full review

User's recommendation: Don’t use them. Customer service is so bad

Anonymous
map-marker Maumelle, Arkansas

The attempt to *** my account.

Apparently someone tried to *** my account. I attempted to change my password. The app did not permit me to do that as it would not respond to the information that I was giving it. I attempted to make telephone calls and even though I got a code for a number to call, no number that I contacted was a working number. And, the online consultant never responded to my questions.
View full review
Janice W Kah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, Alabama

I was shipped and billed for an item I didn’t order

I received UPC code item number 114-206****-238**** WHH-0466*-***x45cm-1 on September 23, 2022 Delivered by USPS tracking #937481****300011****08 I was charged for this item on September 3, 2022. I didnt order this item. I checked my account and it does not show on my order history. I need the charge reversed on my account and the shipper to send me a prepaid shipping package to return this item. The return address on the package is 1401 W Front St Florence, NJ 08518
View full review
Rokiyya H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven't received my 2 items

Firstly I have not received my 2 items which was ordered in August 2022 I have tried several times to contact etsy I can't get through to no one Please respond and resolve this matter as an urgency I do not have any emails to provide you with proof of purchase I have no proof of purchase Rokiyya hafejee Rhafejee@***.com 17 dove Street Preston Pr1 6qj 0793849****
View full review
Loss:
$16

Preferred solution: Full refund

Achon M

Can’t talk to a PERSON

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Unable to resolve shop issues for months !! Is Etsy going out of business ??.. WHY CANT A REAL PERSON BE REACHED? WHY ARE ALL OF THE PHONE NUMBERS OUT OF SERVICE???
View full review
Cons:
  • Lcant reach s person

Preferred solution: SPEAK WITH A PERSON

User's recommendation: Don’t join ETSY

Anonymous
map-marker Newmarket, Ontario

Questioning an order.

I ordered for the first time an item that was cancelled but not sure why. I reordered and am still not sure the order has gone through Could you please look into it and inform me. Frustrating that I cant speak in person with a customer service person.
View full review
Anonymous
map-marker Boston, Massachusetts

Trying to reach for seller help and no response and impossible to find way to contact. I left message and no response

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have sales on site that we shipped on our own, as USPS flat rate packaging did not work. It appears that we never completed orders and we did. We have positive reviews from these. I realize maybe we should have done something different but I only needed help in fixing this. One of them I tried to fix and we were charged again for postage ($24). Not happy
View full review

User's recommendation: Get a phone number to call with question if arises

Anonymous
map-marker Waco, Texas

Cannot contact costumer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I tried to call Etsy Customer Service. The furnished phone number no longer works and no number replaces it. Emailing the company is difficult to impossible. The website is poor. There are a lot of glitches. If this doesn't improve, I will close my account. I recommend anyone who wants to start up a new small business carefully check out all alternatives.
View full review
Kimberly P Tiv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

To cancel an order

Etsy - To cancel an order
I want to cancel my order I no longer want this item, Ive been trying to contact Esty the number not working
View full review
Pros:
  • I just needed to speak to a live person

Preferred solution: Full refund

Tracey H Ioj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Order months age, seller accepted payment of $5000 . Seller promised delivery weeks ago and I have not received my order and seller will not respond to my many messages so I have no idea what is happ.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I ordered Furniture from the seller several months ago and paid over $5000 which was excepted by the seller. When the seller excepted my order they assured me that it would be delivered weeks ago but I have not received anything and the seller is not responding to several messages that I have sent.

I have at this point requested a refund and the seller still does not respond. One of the items that I ordered from the seller was a bed. I specifically ordered this bed because I have family visiting from another country and one of them is disabled. I need it bed to put in the downstairs room because my disabled family member cannot use stairs.

I explained to the seller that I need it this bad in time for my family visit and asked if they could ensure delivery before this visit. The seller assured me several times that the furniture would be delivered on time.

View full review
Loss:
$5635
Pros:
  • Many talented sellers
Cons:
  • Inability to talk to someone and refunds inpossible

Preferred solution: Full refund

User's recommendation: Cannot recommended

  • 1
  • ...
  • 356
  • 357
  • 358
  • 359
  • 360
  • ...
  • 896