Etsy
Reviews and Complaints
My old email was broken and etsy wouldn't let me change to me new email.
User's recommendation: No recommendations
Case issue
User's recommendation: Customer services are very poor
To get an order stopped that was fraudulent
User's recommendation: Not ever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong orders
- So far no help at all
- Hard to reach customer service
- No contact number
Preferred solution: Full refund
I ordered yarn on Sept 15 2022 and it finally arrived on the 29th.
User's recommendation: make sure to get a tracking number and insist on it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Winnipeg, ManitobaI cannot remember any password I have ever use with Etsy
Preferred solution: Let the company propose a solution
User's recommendation: Use another mean to access product and service other than Etsy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order is not going through
- One of a kind products
- Dispute resolution is a joke
- Contact customer service
Preferred solution: Let the company propose a solution
User's recommendation: Don’t expect help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lawrenceville, GeorgiaReturn merchandise
Preferred solution: Full refund
Didn’t receive a special present for my husband on our 5th wedding Anniversary very dissatisfied!
Billing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Memphis, TennesseeCant find my store
Preferred solution: Find my shop
I purchased some shoes and they're to big
User's recommendation: Good customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaThat’s not what I bought. Not even close
It’s been over a week since my last order and all I get is emails from pissed off customer where’s my pattern.
- Etsy when it cared about customers - pre ipo
- Where is my order
Preferred solution: Deliver product or service ordered
User's recommendation: Make sure you have the right email
My business link is not working
Horrible customer service
User's recommendation: Do not use Etsy
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