Lashone Dhk
map-marker Mount Laurel, New Jersey

My business link is not working

Customers can not open my link they get a message that it is a bad link. I did a major posting yesterday and had several clients try to buy my product but couldn't access my shop . Please help Janice SouthernNBlessed
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Anonymous
map-marker Seattle, Washington

Horrible customer service

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This company does not respond to any customer service issues at all. I keep getting charged every month a very small minimal fee when I should not have been getting charged anything. I canceled my account Years ago. There is not a phone number to call to talk to anybody. When you try and email somebody you get very generic responses back. No one addresses the issues.
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User's recommendation: Do not use Etsy

Phyllis N Tuf

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Verified Reviewer

Can't list new items

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Cant get human no way for me to fix problem very frustrating that I tried over 30 times and Gets hung up every time at the shipping profile no matter how I do it shoes fixed not fixed doesnt matter this country many countries I cant change it it will not accept it just keeps saying hmmmmm something went wrong
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Preferred solution: A fricking call to my number and help fixing your problems

User's recommendation: Run

Anonymous
map-marker Birmingham, England

No reponse

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Etsy did not respond, not very pleased with the service and will not be purchasing again. There needs to be checks on who they allow to be sellers on the website and etsy needs to improve their customer services or they will lose customers like they have lost me even though I have been buying off their site for awhile.
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Anonymous
map-marker Birmingham, England

Tracking order account

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Item was dispatched but not received. Not delivered within the dates and has not arrived at doorstep. Need refund
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Carl R Eoh

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Verified Buyer
|

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Verified Reviewer

Broken part

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Etsy - Broken part
Etsy - Broken part - Image 2
Etsy - Broken part - Image 3
Part came in broken and chipped. The wooden chime was damaged. I tried to call the company to complain no answer.
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Loss:
$11
Cons:
  • No response from support
  • Sellers email inability to contact etsy

Preferred solution: Full refund

Cathy B Elb

To ask questions about selling on etsy

No complaining, just need to know if your services right for my incoming business, I'm establishing.
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Anonymous
map-marker Memphis, Tennessee

Why haven’t I received my order yet that was purchased on 9/07

My order never arrived, when I spoke to someone I was advised that item they no longer have. BAD BUSINESS I WILL NEVER HAVE ORDER AGAIN
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Regina W Wbn

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Verified Reviewer
| map-marker Decatur, Georgia

Beware! Paid extra but did not ship in a timely manner

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I ordered family tshirts and I paid extra to guarantee delivery prior to my trip. The seller did not pay for expedited shipping for my items and as a result they will not arrive on time thus if I dont have them for my trip they are useless to me.
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Loss:
$180
Cons:
  • Lousy customer service
  • No resolution or way of communicating when issues

Preferred solution: Price reduction

User's recommendation: Don’t order if you need your items expedited!

Brian O Izd

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Verified Buyer

Wrsy is filled to the brim with East Indians who share.in the stealing of customers money. .

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Etsy - Wrsy is filled to the brim with East Indians who share.in the stealing of customers money. .
Money stolen by a supervisor of security and two associate. I have their names. Every time I call they hang up (yesterday eight times) got a supervisor and set up an advanced call to verify my wife's ID He never called. they use an App to see anything on her phone. They took 917.99 Now they are protecting the thieves by stopping me from reporting these monies To the head of Securities and Fraud. My order #23755****
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Loss:
$918
Pros:
  • Ganged together crooks
  • Good semi presous stones at a cheap price
Cons:
  • Crooked east indian sellers
  • Good price
  • All east indians sellers and associates

Preferred solution: Full refund

User's recommendation: Do not let anyone get into your phone.

Vivian C Nth

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Verified Buyer
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Verified Reviewer
| map-marker East Stroudsburg, Pennsylvania

Never got my ring I ordered

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Etsy - Never got my ring I ordered
Spoke with buyer he said to take my feedback off I never left any feedback feel like hes holding something over my head by telling me to remove feedback I never left then he will remain me ring he is not mailing with a usps post office never heard of his shipper they say they delivered thats not true out of countys shipping is not allowed in my mailing boxs Im getting a run around please resend order threw usps or refund my money vivian conte my order number is 245622****
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Loss:
$21

Preferred solution: Full refund

User's recommendation: Beware

Denice B Bkq

I want a refund

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Contacted customer service re: refund. They did not help @ all. Now I see how Etsy makes their money
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Loss:
$61
Cons:
  • Rip off

Preferred solution: Full refund

User's recommendation: Stay away from zEtsy

Dawn C Nlh
map-marker Cardiff, Wales

Not getting any response from seller I ordered with

I am trying to get in contact with seller I ordered two suits for my sons wedding I have sent 4 emails to them and not getting response back his name is Anvish I ordered off your site on sat 3rd sept he sent me a message back same day asking me to send a few more measurements which I did on the mon but have had no response and getting worried now I would appreciate u getting back to me asap thank u
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Preferred solution: Confirmation that the seller have received my emails and need delivery date for the suits ordered has the wedding is end of this month

Marilyn B Apw

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Verified Reviewer

I was over charged

I bought an item on sale and and, wrongly, also used a 10% off coupon. I was charged the regular price minus the 10% coupon, which was more than the sale price. I contacted the seller and they took no responsibility, because etsy should have given me the sale price and rejected the coupon.
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Loss:
$7

Preferred solution: Price reduction

User's recommendation: Beware of etsy sales

Linda M Vcm

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Verified Reviewer
| map-marker Kansas City, Missouri

Need invoice and instructions on a purchase

I work at Whitefield Academy, Kansas City, Mo and ordered a bread/dough roller confirmation no. 250827**** and Transaction no. 305886****. I would like to receive instructions on how to put this item together and also could you send an invoice for this. Thank you Linda Murry Kitchen Managaer Whitefileld Academy
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