Etsy
Reviews and Complaints
Payment account incorrect
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Verified Reviewer | Miami, FloridaMy package is missing
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Verified Reviewer | Brooklyn, New YorkHi, because i order a house plan an did nit get a electrical and pumping layout
Preferred solution: The same house plan but with the electrical layout and plumbing layout
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sacramento, CaliforniaTrouble with order
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Baltimore, MarylandThey have the wrong email for my purchse I just made
Preferred solution: I just want my information sent to the right email address that’s it
Customer service
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Verified Reviewer | Des Moines, Iowamy debit card was charged for something that i did not buy. how do i get a refund if i don’t have proof of ordering anything’s
Issues w order
- Doesnt respond to unrecieved items
- No accountability by etsy
- Hard to contact sellers and customer service
Preferred solution: Full refund
User's recommendation: Do not purchase from Etsy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHard to get help
- Lots of interesting products & a great platform to sell on
- Lack of comunication with customer service
Preferred solution: Full refund
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Verified Reviewer | Southbury, ConnecticutBracelets to Big
Problem
User's recommendation: Nobe
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jamaica Plain, MassachusettsFake product delivered to me by seller
User's recommendation: Always check your item for authentication Always be aware of fake products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ridley Park, PennsylvaniaI’ve spoken to my seller but to no avail. I cannot find ANY way to contact Etsy or to open a case!
I cannot change my delivery address
- Very difficult to correct errors in address
- Very diffukt to correct errord
Preferred solution: Ask the selker to acknolrdge my messages for address change before it gets despatched to wrong address
I don’t have a complaint
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