Etsy Reviews

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I ordered two roses a blood red and a royal blue and white they are quoted in Canadian dollars I put my visa through and they turn around they can’t be delivered why it’s Canadian dollars not US

They put items on in Canadian dollars I gave them a visa for Canadian dollars and they told me they cant ship it why if its in Canadian dollars why can they not ship it to Canada?????

User's recommendation: I would not order from then again! Unless they correct this issue.

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ID
#3159217 Review #3159217 is a subjective opinion of poster.
Location
Alliston, Ontario

Billing issue

Can not get a hold of a real person to talk to. I am having billing issues and no one is here to help.
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ID
#3159112 Review #3159112 is a subjective opinion of poster.
Location
Punxsutawney, Pennsylvania
New Reviewer

Missing item

Terrible customer service. My order is incomplete. My confirmation#229347****. I received the 2 softballs but not the personalized home plate. I need help now!!!

User's recommendation: The need for good customer service.

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ID
#3158989 Review #3158989 is a subjective opinion of poster.
Location
Beaverton, Oregon
Loss
$50
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Status of order

I cannot get response from phone call or email on status of Christmas order that was placed sometime back
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ID
#3158826 Review #3158826 is a subjective opinion of poster.
Location
Sulphur, Louisiana
Preferred solution
My order
New Reviewer

I ordered shoes for boy never received anything till now even tracking number

Etsy - I ordered shoes for boy never received anything till now even tracking number
I cant even email the seller I need to know whats going on. The seller name is Loafers and Polos. I need the shoes by 12/17 please. They took a payment since 12/03 .
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ID
#3158802 Review #3158802 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

Customer didn’t receive refunds from company

Etsy - Customer didn’t receive refunds from company
Etsy - Customer didn’t receive refunds from company
Miranda Clendening. Orders # 208253**** and # 208252****. She claimed she didnt receive refunds from her orders.
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ID
#3158792 Review #3158792 is a subjective opinion of poster.
Location
Vernal, Utah
Preferred solution
I need you to resolve this with Miranda Clendening
New Reviewer

Order Problems

I find this entire website to be a complete disaster. If I ever get my item, I will never shop on Esty again. Ever.
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ID
#3158688 Review #3158688 is a subjective opinion of poster.
Location
Waterbury, Connecticut

Adding my bank account

Hi, I'd like to add my bank account to receive my deposits but it's saying I need to update my bank account number. I used Etsy years ago and stopped using it so the bank account number is an old one that I don't know it anymore. How can I just add my new number on without having to know the old one.
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ID
#3158516 Review #3158516 is a subjective opinion of poster.
Location
Sittingbourne, England

Update on my order

I've been on hold for over 45 minutes, during which I sent them and the seller each another email. And I also tried they're website 'help' which felt more like a runaround to frustrate you to give up. So far nothing. Etsy
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ID
#3158277 Review #3158277 is a subjective opinion of poster.
Location
Lake Elsinore, California

Shop suspended in error. Still haven’t heard from Etsy. My shop is still closed for nonpayment despite $0 balance and set up for autopay

I put all my shops on vacation mode but one shop is suspended. I received an email saying my shop is suspended until I pay my balance due. Balance due showed $0 because Im set up for auto pay for fees.
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ID
#3158183 Review #3158183 is a subjective opinion of poster.
Location
Western Springs, Illinois

Customer service

I was on hold for exactly 1 hour and 2 minutes and he did not even answer my question. I was ridiculous.
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ID
#3157844 Review #3157844 is a subjective opinion of poster.
Location
San Antonio, Texas
New Reviewer

I didn't receive my package

Hello how are you? I received an email that my package was delivered but it was not. If someone can please call me back so we can resolve this issue. Feel free to reach me at 774-451-****
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ID
#3157731 Review #3157731 is a subjective opinion of poster.
Location
Rehoboth, Massachusetts
Preferred solution
Let the company propose a solution

UNRESPONSIVE

Technical problems go unsolved without anyone reaching out to you. If you happen to get through on the phone, it disconnects after about 10 minutes. I had already emailed etc.
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ID
#3157543 Review #3157543 is a subjective opinion of poster.
Location
Dallas, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I keep putting in my card information and it keeps rejecting it.

Im putting in the right card information and keeps saying my information is wrong. I dont need to put in more of a description of what I need
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ID
#3157526 Review #3157526 is a subjective opinion of poster.
Location
Sacramento, California
Preferred solution
For a human being to get back to me so I can find out why my card information is not going through…

I wont know who is responsible Etsy or noelle phares .

I have been trying to find out how to return items. The instructions are very confusing. Everything I have tried does not work. No packing slips with the items and no instructions how to return.

User's recommendation: Do not buy from esty.

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ID
#3157386 Review #3157386 is a subjective opinion of poster.
Cons
  • Cannot speak a person