Etsy Reviews

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Refund ossue

They havent sent a partial refund. The seller sent straight away and Etsy havent finished the transaction. Its 6 weeks now.

User's recommendation: Not trustworthy.

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ID
#2981245 Review #2981245 is a subjective opinion of poster.
Location
Brisbane, Queensland
Loss
$27
Preferred solution
My partial refund

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I had a problem and seller refunded partial refund but Etsy has not released the money.

I received a partial refund from the seller straight away and itsy have not finished the transaction and not released the money. Its 6 weeks and Ive written a complaint and not one word back from them.

User's recommendation: Not trust worthy.

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ID
#2981236 Review #2981236 is a subjective opinion of poster.
Pros
  • Usually happy with past orders
Cons
  • Cant speak to a live person no help
Loss
$27
Preferred solution
Full refund

Could not find my email

Asked rep to resend email of crocheted pattern which I had already been emailed but couldnt find it again when I decided to start my project, she promptly resent my order to my email which I was able to print off. Thank you much appreciated! Karen Lockhart
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ID
#2981119 Review #2981119 is a subjective opinion of poster.
Location
Vancouver, British Columbia

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New Reviewer

I need help

Hello there This almost year I apply for etsy shop an I didn't sell anything even 1 picses , can you check for me if there any rong . because if still like this I want cancle.thank you.
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ID
#2980409 Review #2980409 is a subjective opinion of poster.
Location
Toronto, Ontario

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Account Closure

I created my account last night. When I tried to login today, I couldn't login. May I know why? Please help.
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ID
#2979982 Review #2979982 is a subjective opinion of poster.
Preferred solution
I created my account last night. When I tried to login today, I couldn't login. May I know why? Please help.

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My orders going to the wrong address

Etsy - My orders going to the wrong address
Etsy - My orders going to the wrong address
Etsy - My orders going to the wrong address
Etsy - My orders going to the wrong address
Please check my address my name Is Roselyn Dodson i place orders with esty my address is 97 Osprey ct secaucus nj 07096 i dont n what happened but its going to 07 Osprey ct please check my orders and make all my orders are going to the right address I already contact the other seller my orders was over $400 Michelle Dodson thats my daughter it going to her thats her address 97 Osprey ct secaucus nj 07096
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ID
#2979138 Review #2979138 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Improperly imposed sales tax

Two calls totalling 55 minutes, no resolution, refused to provide name if first CS rep I spoke with.

User's recommendation: Double check any sales tax.

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ID
#2977335 Review #2977335 is a subjective opinion of poster.

Inappropriate charge of sales tac

Etsy suddenly started improperly imposing sales tax in PA on scrub caps. Wearing apparel (clothing) is generally not taxed in PA. 55 minutes on the phone with customer service and no resolution.

User's recommendation: Make sure sales tax is correct on any item.

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ID
#2977317 Review #2977317 is a subjective opinion of poster.
Location
Wallingford, Pennsylvania
New Reviewer

Placed and paid for a black T-Shirt. Don’t know who I placed order with and have heard nothing from the company, not even a confirmation.

Trying to figure out who we ordered from. Judy and Robert Smith Jr. its a navy hoodie, I think. They never sent confirmation. Thanks, Judy Smith
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ID
#2977137 Review #2977137 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer
Ive had a couple of very good experiences wit Etsy. Cory Lee Marvin. Lovely art work and delivered it on time and well packed. And I got some peel and stick wallpaper. Very nice experiences. However I never knew Etsy took little to no responsibility for purchases. I...
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ID
#2977003 Review #2977003 is a subjective opinion of poster.
Pros
  • Lots of items - interesting
  • Unusual items
Cons
  • Bad customer service

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POOR PRODUCT / FALSE REPRESENTATION OF PRODUCT

I recently purchased a door wreath that we saw both on line and on face book. It was a beautiful fall wreath and was being offered at a 50% discount. I received the wreath last week and to my surprise when opened it was not the beautiful wreath I paid $49 for but a cheap, 'dollar store' like product, sparsely decorated and not worthy of any door! I would like a refund or a quality fall wreath made by you or the company falsely advertising under your name. The package had no paperwork in it but was sent from SHIPPING DEPT, DEPT NJ, 182-3* ***TH ROAD, SPRINGFIELD GARDENS, NEW YORK NJ 11413 Shipped via USPS TRacking # eVS

User's recommendation: Buyer Beware.

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ID
#2976489 Review #2976489 is a subjective opinion of poster.
Loss
$49
Preferred solution
Deliver product or service ordered
New Reviewer

Account hacked

Someone hacked my account and made a purchase then canceled my account. Please help me fix this now.
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ID
#2976198 Review #2976198 is a subjective opinion of poster.
Location
Grand Rapids, Michigan
Preferred solution
Help
New Reviewer

Smart ID card ,not available in my country

Hi,I dont have smart ID card in my country,I tried using my ID number but it said it's the wrong format. I'm new to Etsy and this is a major setback.Please help me as I want to start selling as soon as possible .
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ID
#2975461 Review #2975461 is a subjective opinion of poster.
Preferred solution
Information
New Reviewer

Refund

I ordered a shawl, not having knowledge of their return policy. Had I known this, I would have never done business with this company. They want to give me store credit. There is nothing Can use in this store. The shawl will be mailed back to the return address in the same exact condition it was received. This is very unfair. No more ordering from Etsy.... There are many other companies who want the business. I will be telling others of my experience. Very upset with this unknown policy. .

User's recommendation: make sure you know the return policy.

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ID
#2974336 Review #2974336 is a subjective opinion of poster.
Location
Palm Harbor, Florida
New Reviewer

I saw a shawl that I wanted. When it arrived it did not go with my outfit. I was never told that you could not get a refund. They are offering me store credit. I would have never ordered this

I f I had knowledge of this , I would have never done business with this company. I want a complete refund... This is unfair. I am mailing the shawllet back in the same condition it was received. I will stop buying from your company and will let others know.

User's recommendation: let the refund policy known.

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ID
#2974252 Review #2974252 is a subjective opinion of poster.
Location
Palm Harbor, Florida