Etsy
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp with order
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI need to talk to someone regarding incorrect email
- Terrible customer phone support
Preferred solution: Full refund
User's recommendation: Negative
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam shop!!!
- Good selection of products
- Scam shops
Preferred solution: Full refund
User's recommendation: Do not use!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rocklin, CaliforniaAccording to tracking, it was said that my order arrived today. 1/09/2024. It did not arrive
User's recommendation: No recommendation unless I see progress
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Forney, TexasBecause I want a refund!
User's recommendation: Don’t try to get customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Fraud Vendor on your site
Company fixed the issue and I have been provided with apology. finally got through on a chat box and explain the scenario and money was transferred back to my credit card by the fraudulent seller who have been removed from Etsy
Etsy site states the vendor is not selling on their platform, despite correspondence received from the vendor. Etsy needs to be shut down, I won't stop till it happens. Etsy has no real communication lines despite a telephone message that states they will call you or email you or text you based on the urgency.
This is an urgent matter, as they are taking money on behalf of vendors, and when they go, defunct are not returning the money and being upfront and forthright. That makes Etsy liable for the fraud.
- Easily take your money
- Do not get what you paid for
Preferred solution: Full refund
User's recommendation: be prepared to lose all your money, or spend hours trying to get a hold of someone at Etsy
I purchased an order and have been charged but I can’t find it to download it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Item arrived damaged need refund of £220 or re send UNdamaged
Company fixed the issue and I have been provided with apology. Many calls and emails later, lastly going to get advice from a solicitor abd citizen s advice, got a call 10 mins later ,wardrobe will be delivered this week.
- No contact phone number
Preferred solution: Full refund
User's recommendation: Unlikely
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Somers, ConnecticutProblem with vendor
I made a simple order of batteries from Vibrant Hoops. I received notification that my order had shipped and would arrive 12/3.
I checked the status again and it was delayed and would arrive 12/5. I sent a message that there was no reason for this order to take a week. The vendor cancelled my order and told me to get over it. I have screen shots of her rude condescending replies.
I learned that the batteries never shipped. Her name is Katie E.
Last message she wrote when I suggested that she was unprofessional was "Get over it! It was only batteries." I couldn't open a case because she cancelled my order.
User's recommendation: Do not buy from Vibrant Hoops
Suspension account
Preferred solution: A email or phone call
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLeather concessions
- Pretty decent things on etsy
Preferred solution: PENALTYS FOR SELLER LC PURPOSELY USED MY DEBIT CARD WITHOUT MY PERMISSION LEATHER CONCESSIONS A DANGER AND A THIEF SOMEONE WHO JUST WANTED TO CANCEL MY ORDER I CALLED MY BANK AND IVE A FILED A FRAUD AGAINST LEATHER CONCESSION
User's recommendation: DO NOT BUY FROM THIS SELLER LEATHER CONCESSION THEY ARE THEIFS AFTER I CANCELED ORDER LEATHER C MADE AND AUTHORIZED PURCHASE OUT OF SPITE LC YOU SHOULD DO NO BUSINESS WITH THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Arlington, TexasResolved: I was ripped off by DiscountHoka, one of their sellers who is now unresponsive. No way to talk to a live person at Etsy.
Company fixed the issue and I have been provided with apology. Had to go to PayPal for resolution.
Could not find a way to get through to Etsy with my issue because I checked out as a guest. Makes no sense.
One should always have the option to talk to a live person. This purchase was a scam.
User's recommendation: Do not trust Etsy. They do not support buyers.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account was locked after purchasing
- You can find a diversity of products
- Scam sellers
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Chattanooga, TennesseeBuyer that never received my purchase
I am angry like you cannot even imagine! I mane a purchase and never received my purchase!
I ask the seller who created a label but never mailed it. It would have had to be taken to USPS as it was too large to fit in the mailbox. Yes she could have handed to the postman but USPS says it was never in their procession. I finally opened a case with PayPal because I could not get Etsy on the number provided by PayPal for Etsy customer service.
I paid 109.00 and have nothing to show for it! Theft is exactly what has happened here. PayPal that I trusted has said BUT the seller created a label and we have to investigate? The seller has finally admitted after the pressuring her for a screenshot of the receipt of posting that she found the picture and I supplied a copy of her message to PayPal but I am still waiting on the investigation by PayPal.
I am so done pissed with being ripped off and Etsy customer service is nonexistent . The seller has a vintage shop on Etsy and is from Marinette WI.
User's recommendation: Buyers Beware of Online Purchasing with NO Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas treated bad by business.
Preferred solution: 681408
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