Show reviews that mention
order account seller money item customer email service refund customer service
Filter review

My order is wrong

The picture I sent to be put on the plague was not on there and the plague would not fit inside the stand.
View full review
ID
#2309180 Review #2309180 is a subjective opinion of poster.
Preferred solution
Send me another one that is correct

Overpriced merchandise

Bought a snowman and when it I saw it in person it was smaller than expected and a cheap bow. Piece of wood painted up to look good. I should have my head examined for paying as much as I did for it. Seller doesnt accept returns. Now I see why. Probably gets a lot of complaints. Well anyway thats it for me as far as purchasing ever again from Etsy.
View full review
ID
#2308042 Review #2308042 is a subjective opinion of poster.
Location
Waterbury, Connecticut

Sales and credit amount doesn’t equal what my seller paid?

I was reviewing my bill and the receipt for an item I sold recently on Etsy and dont understand why they are different amounts... can someone break down how this happened and where the difference is. My shop EllyKlaireWreaths. My most recent sale is the one I need explained.
View full review
ID
#2307918 Review #2307918 is a subjective opinion of poster.
Location
Port Clinton, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to attach photo to item purchased

I just purchase an air pod pro cover with photo - I'm unable to find the place to send photo - I'm unsure where Etsy message is - can you please direct and help me complete
View full review
ID
#2307324 Review #2307324 is a subjective opinion of poster.
Location
Manasquan, New Jersey
Preferred solution
Help with adding photo to air pod pro cover

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account is blocked.

Please, can you tell me why is my account blocked?
View full review
ID
#2307217 Review #2307217 is a subjective opinion of poster.
Preferred solution
unblock my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Misspelled Monogram

I ordered a monogrammed trinket dish for a friend's Christmas stocking. Her name is Ivy. Ivy was spelled correctly on the outside of the box, but incorrectly on the trinket dish. I cannot give this item as a gift since the name is spelled Ivly on the dish. I have tried to no avail to contact the seller by telephone who is listed on my PayPal account. It is my hope that Etsy will be able to resolve this matter for me as quickly as possible.

User's recommendation: Buy at your own risk.

View full review
ID
#2306964 Review #2306964 is a subjective opinion of poster.
Pros
  • Nice selection of items
Cons
  • No response from seller dlgcasa
Loss
$16
Preferred solution
Full refund

Suspended Buyer Account

3.2
Details
My account has been suspended with no explanation and no response to my requests. I have only purchased and never have done anything other than that. The order is for me as I survived a fight with Covid, Ive paid all accounts on time so I dont understand what is going wrong,

User's recommendation: Beware.

View full review
ID
#2306450 Review #2306450 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • Good product
  • Great producrs
Cons
  • Response time
  • Customer service
Preferred solution
Let the company propose a solution

Very slow to deliver product

1.3
Details
Between placing an order which took over two weeks to fill and then waiting over another week to receive by mail which I was charged a lot of postage for. It was not worth it. I probably could of found the same thing I ordered in a dept store and for a lot less. I ordered a snowman door hanger. Ever again. Over charged for that also.
View full review
ID
#2306224 Review #2306224 is a subjective opinion of poster.
Location
Waterbury, Connecticut

Did not receive my whole order

I keep trying to get in touch with somebody at Etsy I must be doing something wrong I only received one pair of socks the wifey socks when I should have received the future hubby socks I spoke to somebody about two weeks ago and they told me to let them know I've been trying but I guess I don't know how to do it because I'm not getting any response
View full review
ID
#2305524 Review #2305524 is a subjective opinion of poster.
Location
Lockport, Illinois

You have a company that takes no responsibility for its seller

1.0
Details
i ordered and paid for a coin pusher nov7 the man was rude and said he had to many orders now he has almost 400 usd of my money, and he closed his etsy store and you want me to wait 3 more weeks to open a complaint I will never buy from etsy again and will tell everyone i know all i have to do is say try to call them when they find out they cant see what they say

User's recommendation: DONT TRUST ETSY AND ALL ETSY SELLER I WOULD HAVE BOUGHT ALL MY CHRISTMAS PRESENTS FROM YOU BUT NOW NOTHING.

View full review
ID
#2304918 Review #2304918 is a subjective opinion of poster.
Hi, I have a 5 star shop on etsy called Precious Layla designs, that has over 13,000 sales. My shop was suspended recently because of me having Harry Potter themed svgs, I thought it was alright to sell them considering many others shops on etsy also have Harry Potter...
View full review
ID
#2304521 Review #2304521 is a subjective opinion of poster.
Location
Saint John's, Newfoundland And Labrador

Need to ask ? Before I order

I wont to place a order for a wooden stove top cover and personalize it but not sure how to do that was hoping I can speak to someone before I order
View full review
ID
#2304341 Review #2304341 is a subjective opinion of poster.
Pros
  • Take to long to deliver what i ordered
Preferred solution
Need to speak with someone

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I received a pumpkin pie and there was no indication who sent it to me

I don't want to call and ask a half a dozen people if they sent it so it would be very helpful if you could let me know who sent it or the city in which they live.
View full review
ID
#2304281 Review #2304281 is a subjective opinion of poster.
Location
South Pasadena, California
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I canceled my account and they still shipped my order that I canceled

3.0
Details
I canceled my account and order and they still shipped order
View full review
ID
#2303995 Review #2303995 is a subjective opinion of poster.
Service
Etsy Shipping Service
Cons
  • I was left at the mercy of the seller
Preferred solution
Cancel my account and order that I already did

They deducted money from my account without reason

I didnt order any thing but esty deduct money from my account

User's recommendation: They di not provide good service.

View full review
ID
#2303704 Review #2303704 is a subjective opinion of poster.
Location
Vancouver, British Columbia