I am not sure at this time | Etsy review

I purchased an item but shortly realize the item that I purchased was not in stock according to the delivery message. So I cancelled my item but to my surprise Esty.com took the money out of my bank even through the item was not in stock. How can I get my money returned back to me. I purchased a Mytee 8904 spinner. Please advise.? My name is Phyllis Lee my phone number is 626-755-1237 and or my email address is phyllee_2016@yahoo.com
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Review
#1723511 Review #1723511 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • I feel taken advantage of
Cons
  • No receiving the product i paid for
Reason of review
Problem with delivery
Loss
$807
Preferred solution
Full refund

Get phone to call etsy

got billed for 60.50 on or about 10/19. Wondering what is for.
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Review
#1717152 Review #1717152 is a subjective opinion of poster.
Cons
  • Noone to contact when things go wrong
Reason of review
Problems with payment
Preferred solution
What did i order

Check order | Etsy review from Cincinnati, Ohio

Where is my order please
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Review
#1716036 Review #1716036 is a subjective opinion of poster.

Etsy seems to kill off ethnic sellers

1.0
Details
For no reason, Etsy killed off my store front BEFORE I sold any items. It seems they're the 'free speech police' even when the expression of one's meaningful artform uses language that normally signifies the opposite, typically for humorous or emphatic effect. In other words, Art with irony. And art with African American models displaying the art. It seems as a seller you're okay with Etsy as long as your selling images of cows, chickens, goats and panoramic scenery of fruitful plains.
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Review
#1715549 Review #1715549 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • Poor seller tools and no phone number to the dispute team
  • Failure to honor their policies
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Customer service lacking

Don't order from etsy!

1.0
Details
Placed an order and wanted to cancel minutes after placing as the shipping date was not acceptable which wasn't available until I submitted. Tried to cancel through Etsy and Stag and Peaches. The how to just gave me a round and at one point suggested I pay for tech support, seriously. I'm beyond furious!!!
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Review
#1714291 Review #1714291 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • No customer support in the uk no payments processing
  • There is no customer support at all
Reason of review
Poor customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update by user Dec 23, 2019

Etsy reimbursed me the gift card by offering one to their entire site, which is what I wanted to begin with. They are awesome.

Original review posted by user Nov 21, 2019

I received $500.00 worth of gift cards to Julia Crea Style (Julia Semenko) on Etsy. The person that ordered them for me ordered them in May....
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Resolved
Review
#1713509 Review #1713509 is a subjective opinion of poster.

Haven’t gotten an order | Etsy review

1.0
Details
I need to know if an order was shipped, it’s for a gift
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Review
#1712476 Review #1712476 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Deliver product or service ordered
1.0
Details
Etsy suspended my account without notice. I have tried to talk to them but they simply say not to write more. They don't give me explanations. I have almost 3000 sales and have been selling on Etsy for 6 years. I have 700 reviews with an average of 5 stars, so I don't...
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Review
#1705244 Review #1705244 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Etsy Has No Scruples
2.3
Details
This is being submitted on behave of dozens of annoyed sellers & my unsuspecting customers; Both whom I value. I noticed the notifications of sales and posting of funds stopped without any warning. I filed a request/query within the Etsy platform & received an...
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Review
#1705054 Review #1705054 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Etsy stole my money, closed my account and refuse to explain why

1.0
Details
Etsy deactivated my account, closed my shop after charging my credit card and rudely hung up on me over the phone twice when asking for an explanation. All they said was to cease communication with Etsy and that I should have received an email for their trust team. However, they won't let me get a word in when I ask what these emails are about and If I can have them re sent, they just hang up
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1 comment
Anonymous
#1775511

I have the same problem and I am desperate. I really don't know what to do, since this is my livelihood...

Review
#1701017 Review #1701017 is a subjective opinion of poster.
Cons
  • Closed shop for no reason
  • Poor customer service
  • Scammed by etsy
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution