Etsy Reviews

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Someone contacted Etsy, claiming to be me, and requested to change and update my shops email. Well I received and email notifying me that a link and instructions were sent to the new email address and to follow the instructions to change it. So when I checked my email...
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#2054181

Same happened to us too. We have called Etsy 3 times and emailed them at least 3 times, all to no avail. We still are unable to access our shop......very poor service.

ID
#2806138 Review #2806138 is a subjective opinion of poster.
Location
Maineville, Ohio
New Reviewer

Have not received my item yet

Everything is fine, just got confused about delivery date..Ok to do business with this outfit, it's all good

User's recommendation: go for it.

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ID
#2790050 Review #2790050 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer
Update by user Aug 18, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user Aug 18, 2021
My daughter ordered a plant back in May 2021. The seller sent the plant, but the address must have been wrong on the package because, it was returned to the sender. My daughter reached out to the seller to ask for a refund since she didn't receive the product that was...
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Resolved
ID
#2786426 Review #2786426 is a subjective opinion of poster.
Location
Jacksonville, North Carolina
Pros
  • Unique items
  • Many sellers
  • Cool stuff
Cons
  • Never received items paid for
Loss
$15
Preferred solution
Full refund

It is incredibly difficult to change an order with no phone contact available!!!

I placed an order for a 3 pc baby boys baseball outfit. Days later I realized I had not done the personalization of the boys name for the cap. My daughter only received the pants, their was no top or cap as Id expected. It was SUPER hard to reach someone to reorder the outfit of just order what didnt come I originally. I STILL DO NOT KNOW IF I WAS OVERCHARGED!!!!

User's recommendation: Do not order from Etsy if you cannot get a phone # for the dealer.

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ID
#2785844 Review #2785844 is a subjective opinion of poster.
Location
Wilmette, Illinois
New Reviewer

My account is currently suspended & don't know why.

While, I was trying to make a purchase on Etsy by checking out through Pay pal, I received a message saying my account is currently suspended. I was supposed to receive a message explaining why, but I still havent received anything. If you could help me with this issue, I would greatly appreciate it! Thanks, Rachel
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ID
#2784242 Review #2784242 is a subjective opinion of poster.
Pros
  • One of a kind products
Cons
  • It is impossible to contact customer service by phone
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They changed my SN to "pehuldj8yulfd9mz"

Original review updated by user Aug 16, 2021
I have no idea. In the middle of billets, butt pirates, solo trips with a runoff buddy, buddy conformity expected, racial bias about my eyes, grossing on my body, stinkers in food, and choking routines at vet offices, I'm constantly reporting something these days. I didn't start this.... I never chose that name.

User's recommendation: Stay in touch. I want to sell things on there, but people keep saying "member" funny at my credit union and won't let me have full access to my own accounts.

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ID
#2781433 Review #2781433 is a subjective opinion of poster.
Location
Brevard, North Carolina
New Reviewer

Missing parts

Missing the plastic plugs that snap into the set screw openings . Order# 214044****. Please help with more parts

User's recommendation: Make sure all parts are present.

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ID
#2774437 Review #2774437 is a subjective opinion of poster.
Preferred solution
Remaining parts
New Reviewer

Etsy has closed my account

I have opened a Etsy account, and the account got suspended with no reason, so i had to contact Etsy support, i hope my they will re-open my account.

User's recommendation: Good.

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ID
#2773357 Review #2773357 is a subjective opinion of poster.
Preferred solution
Get my account back

To cancel a deletion request ASAP.

First, I was trying to delete me account due to someone leaking my account information, but it was all a miss understanding, so I wish to cancel my deletion.
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ID
#2765300 Review #2765300 is a subjective opinion of poster.
Location
Grand Rapids, Michigan
New Reviewer

Order not received

I never received my purchase. It had been over a month. Etsy refunded my order because the vendor disappeared.
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ID
#2755730 Review #2755730 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issue resolved satisfactorily

Etsy vendor left Etsy without warning and sent payment at just the wrong moment. Etsy does not allow a complaint for one week, but luckily Pissed consumer got me their hidden customer service and was given a full refund.

User's recommendation: Make sure you have Etsy's customer service number before buying, as they are just the middleman between potential scammers and the buyer.

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ID
#2744788 Review #2744788 is a subjective opinion of poster.
New Reviewer

Order

I ordered two necklaces from them &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;only one came the other one says it out for delivery&it has its been two months since the order was placed and paid for. I keep checking my mail aand andl and they have nothing for me when they say there and took my money i dont understand at all

User's recommendation: Make sure you get what you’re paying for def.

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ID
#2739518 Review #2739518 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Sending me solicitation to review an item for a "dead" shop

Update by user Jul 29, 2021

They will stop sending me notifications for shops that no longer do business with them, that I have bought from..

Original review posted by user Jul 29, 2021
ERROR MESSAGE AT ETSY WEBSITE STATES: "WHOOPS, SOMETHING WENT WRONG" "Sorry, this item and shop are currently unavailable" HOW am I supposed to leave a review with an ETSY transaction when ETSY will not allow the review to go through? Illogical and ridiculous! Order was delivered without an issue. Order is what it is supposed to be, and I have no issue with it. "Sorry, this item and shop are currently unavailable"
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Resolved
ID
#2723027 Review #2723027 is a subjective opinion of poster.
Pros
  • Unique stuff
  • Variety
  • Some good sellers
Cons
  • Some ridiculous policies
Preferred solution
If a shop is closed, do not solicit feedback that you will not allow to go forward. WHY ASK FOR FEEDBACK IN AN EMAIL, WHEN YOU WILL NOT ALLOW ME TO POST IT AT THE WEBSITE!?

My package was not delivered

My package was not delivered it usually comes on the 17th or 18th, but now it's the 23rd of July, and I am still waiting, and I've been waiting for days now, and it still has not come.

User's recommendation: Even know my package was late the product is great I would still buy it again.

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ID
#2708226 Review #2708226 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My package was not delivered

I'm not mad at the product I'm just mad at that my package isn't here, and it said be it here on the 18th, and now it's the 22nd of July, and I'm still waiting.

User's recommendation: I love the product and everything I would still buy it agai.

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ID
#2705810 Review #2705810 is a subjective opinion of poster.
Location
Long Beach, Washington