Etsy Reviews

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New Reviewer

Problem with listing

Unable to finish listing due to error with delivery option. I closed an account using kazzystone4@***.com Karenstonescarves
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ID
#3116717 Review #3116717 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

SO ***

Etsy has always given me problems, first they closed my account and wouldnt tell me why or what was going on so I couldnt access ANYTHING. I made a new account with a new bank, new email and now they are reserving my money for over a month!!!!! How do they expect me to pay for peoples tracked delivery when Im not receiving any money!!!! It makes no sense!!! Etsy are so *** and if you email them they never get back to you and their phone line is always unavailable just stay away!!!

User's recommendation: Anything other than Etsy.

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ID
#3116676 Review #3116676 is a subjective opinion of poster.
Location
Luton, England

Re open my account

My account has been suspended since October and would like some information about re opening my account
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ID
#3116664 Review #3116664 is a subjective opinion of poster.
Location
Hackney, England
New Reviewer

Customers can't leave feedback on my account

My customers cant leave feedback on any of there orders even though they have received there items..
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ID
#3116475 Review #3116475 is a subjective opinion of poster.
Pros
  • Buy or sell
Cons
  • Only wants good reviews
  • No customer service phone number
  • Payment processing is a sham
Preferred solution
Let the company propose a solution
New Reviewer

Money issues

It's on my account that money was taken out of my account & I don't have a receipt, I need some type of information

User's recommendation: Do not say.

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ID
#3116129 Review #3116129 is a subjective opinion of poster.
Location
Gastonia, North Carolina
When I googled my name followed by Etsy, I saw that many things I have purchased were published on the internet. This includes my reviews. This is unacceptable since I am an artist and use these found objects in my art. If anyone who buys my art and googles me, they...
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ID
#3115804 Review #3115804 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
New Reviewer

Didn't get my item, a ring for a trigger finger , that’s in pain .I been waiting for it awhile and didn’t receive it.

I have been waiting for this ring for a trigger finger thats in pain. And have not received it, Will someone call me, Im a old lady and dont understand, I need to speak to someone, I call from google waited for 20 min ,No one help me
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ID
#3115774 Review #3115774 is a subjective opinion of poster.
Cons
  • No communication with etsy
Preferred solution
Deliver product or service ordered
New Reviewer

Didn’t get order

My order was sent to the wrong address and Im not happy about it at all dont order from them ever.!!
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ID
#3115594 Review #3115594 is a subjective opinion of poster.
Loss
$54
Preferred solution
Deliver product or service ordered

Question about shipping fees

Need to know why out standing shipping fees on two items that l would like to order what is the problem l have to pay just to speak with some one sorry service
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ID
#3115095 Review #3115095 is a subjective opinion of poster.
Location
Euclid, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

The page will not let me place my order

I wanted to contact customer support because the site wouldn't let me place my order after *several* tries. I couldn't get through to them so they never called me back. I wound up canceling the order that I think (hope) never went through.
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ID
#3114701 Review #3114701 is a subjective opinion of poster.
Location
Pickerington, Ohio
Preferred solution
Let me place my order.
New Reviewer

Check cashed

Order placed with decorate has not been fulfilled because you havent paid him. You cashed check on 11/24
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ID
#3114217 Review #3114217 is a subjective opinion of poster.
Cons
  • Your customer service
  • Impossible to contact etsy
Preferred solution
Call me
New Reviewer

Information for Selling on etsy

Hello i would like to bring my business to etsy,but i need some information on the cost of selling,guidelines and any other information relating to selling.
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ID
#3113936 Review #3113936 is a subjective opinion of poster.
Location
Baltimore, Maryland
Preferred solution
Information

No order confirmation after payment

Through worldpay I paid for a gold necklace from Turkey. I received no order confirmation and the juweler basically said: call Etsy, I know nothing. Finally I was able to reach customer service and I got a full refund. Problem solved succesfully

User's recommendation: Etsy handeled the matter to my satisfaction, but they are not easy to come in contact with. Once contact was established things were fine.

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ID
#3113775 Review #3113775 is a subjective opinion of poster.
Location
Amsterdam, North Holland
New Reviewer

No Customer Service Response

Etsy suspended my account for no reason. This is after for no reason and NO explanation 3 of my orders were canceled by them. I have called twice and sent over 5 messages with NO response. How can a company so big have such a poor customer service. I lost all of the Black Friday and Cyber Monday deals because of their poor service. and of course they don't seem to care.

User's recommendation: Respond to your customer!!

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ID
#3112722 Review #3112722 is a subjective opinion of poster.
Location
Panama City, Provincia De Panama
Pros
  • Able to find unique items
Cons
  • Awful customer service
Preferred solution
I want to be able to use my account.
New Reviewer

Fraud seller, they never shipped my item

Bad customer service , they never answered. They never help me with my problem. Fraud seller, you should check first the seller before you let them to still customers. He just make prelate, but he never shipped it.
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ID
#3112547 Review #3112547 is a subjective opinion of poster.
Pros
  • Used to be good
Cons
  • Still waiting on order
Loss
$60
Preferred solution
Full refund