Etsy Reviews

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New Reviewer

Problems with an older and the seller

Been in touch with the seller about my order never came I paid $124 they said they had death in the family and that's what the holdup was but they were supposed to send it out that week never did I got in touch with him again they told me the same lie need someone to call me about this matter
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ID
#2971119 Review #2971119 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Never never received my order

I paid $124 for some shirts never received it I ordered it August 13th I've been in touch with the seller they say they had death in the family and that's what the holdup was they were supposed to send it out that week never received it never heard anything else from them
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ID
#2971102 Review #2971102 is a subjective opinion of poster.
Pros
  • Small businesses
Cons
  • No solution yet
Loss
$124
Preferred solution
Full refund

I still have not heard back from Etsy. Still unable to get into my account

I have not been able to get into my Etsy account for over ten days. I can see my shop, I have 17 jewelry pieces in buyers carts. I cannot tell if anything has been sold. Even if I could tell I would not be able to ship. I just recently sent out coupons for a percentage off. If someone tried to use it they probably could not. So frustrated that Etsy has not reached out. Actually I am pissed.

User's recommendation: Don't expect help from Etsy.

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ID
#2970982 Review #2970982 is a subjective opinion of poster.
Location
Gilbert, Arizona
New Reviewer

My order has not arrived yet.

To whom it may concern. I ordered a Father's Day gift from the USA on the 30th of August, it has taken this long and still isn't even in Australia. When I ordered it said it would be here within 10 business days roughly. Do you know why it's taking so long? I was given a tracking number and it hasn't changed where it has been since the 1st of October. I understand that things are likely to take a bit longer due to Covid. But I'm not very impressed it's been this long. Please let me know if there is anything you can do. I won't be ordering from your website in the future if it's going to take this long. Looking forward to hearing back from you. Kind regards Jemimah

User's recommendation: Orders take much longer than they tell you to arrive.

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ID
#2970890 Review #2970890 is a subjective opinion of poster.
Pros
  • Unique items
Cons
  • Unreliable delivery
  • No easy access to customer service
Preferred solution
Let the company propose a solution
New Reviewer

Fraud

Seller wont contact me about the order I paid for. I want a full refund fists printing is full of ***
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ID
#2970604 Review #2970604 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Some one hacked into my account and spent over $400.00

This is ridiculous . I have been on hold for 2 hours with customer service. I need to get this situation resolved now. What are you going to do about it?
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ID
#2970555 Review #2970555 is a subjective opinion of poster.
Loss
$437
Preferred solution
to know how and who hacked into my account

An order

I received the order broken in be condition the seller was offering only 50$ dollar discount I am not happy with the item
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ID
#2970138 Review #2970138 is a subjective opinion of poster.
Location
Alameda, California

Open case

I got a generic response to an open case. Looks like they did not even review the case at all. I call customer service and they basically said they cant help with an open case or at all and got robotic responses and was kept on the line to receive no help at all. So, basically nothing is resolved and Im probably going to end up issuing a refund for no reason.
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ID
#2968874 Review #2968874 is a subjective opinion of poster.
Location
Hackney, England
New Reviewer

Case of list item closed in sellers favor

Etsy will always back up the sellers even if it means a package was lost in transit. Its YOUR loss not the seller Last time I buy anything from ETSY.
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ID
#2968660 Review #2968660 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Partnership with Scammer

Sir, With due respect I would like to complaint to you about your partner's fraudulent. He scam so many people using your brand name to attract people and to trust them. Hope you are not partnering with these fraudster and take action immediately and if you want proof I have it. Thank you.

User's recommendation: I would recommend you to sue these people immediately.

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ID
#2968246 Review #2968246 is a subjective opinion of poster.
Pros
  • Used to be good
Cons
  • Stupid agents with poor english
Loss
$50
Preferred solution
I would like you to sue them and if I get back my money it would be helpfull.

Refund

I messaged the seller on the 8th about this faulty design to have it fixed. I have not yet received a response. I checked back today and seen that this shop is now closed. I tried numerus times to open a case on Etsy, but it's not letting me. Transaction number: 264730**** Placed on: October 5th Email: shyeshaw17@***.com
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ID
#2968163 Review #2968163 is a subjective opinion of poster.
Location
Tunica, Mississippi
New Reviewer

Payment on hold

I have sold 10 items and my payment still on hold. I will need my fund available soon as possible so I can buy more goods.
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ID
#2968028 Review #2968028 is a subjective opinion of poster.
Preferred solution
Payment on hold
New Reviewer

My account has been banned without warning

my account has been closed permanently i am a new seller i am a newbie maybe i may have violated a rule without knowing it i want my account to be opened
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ID
#2968024 Review #2968024 is a subjective opinion of poster.
Location
Istanbul, Istanbul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Money have been take off card

I have ordered 4 rings 3 months ago they still haven't turned up I just want a refund from all my rings that I have ordered that I have not received
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ID
#2967375 Review #2967375 is a subjective opinion of poster.
Pros
  • Buying getting ripped off
Cons
  • No direct email or phone number for customer service
Loss
$160
Preferred solution
Full refund
New Reviewer

Charged on my account

Have no idea about a charge and item that was purchased. I would like to talk to customer services please
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ID
#2966730 Review #2966730 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Inability to contact etsy directly
  • Noone to contact when things go wrong
Loss
$60
Preferred solution
Full refund