Julieanna K Tgs

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Revise Review

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Customer Service is/was *** Website shipping information is VERY MISLEADING! Finally received item, BEAUTIFUL, WELL MADE~ Will I order from them again...maybe. Do I recommend them...yes, just remember shipping takes approximately 25 days or more as items are made to order. I did not realize that as the website was unclear and the shipping notification was misleading. Buyer Patience and better customer service would have a made for an amazing experience. VERY PLEASED WITH ITEM~
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Preferred solution: Has been handled

Sheryl T Sds

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| map-marker Oldsmar, Florida

I had issues with PayPal went to PayPal because he had issues with home having my information and making orders without my authorization

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I had issues with PayPal went to PayPal because he had issues with home having my information and making orders without my authorization. Really had a problem with PayPal how are you dont know put the bank on notification PayPal on notification and you on notification because I was double charged to my account for a $103 purchase.

Which I have bought multiple times on all natural soaps and shampoos and conditioners which I am chemical sensitive and must have just really disappointed with either my bank or PayPal or ETSY. Still waiting on one project but its coming from Spain and Im sure it will be here the plants I have ordered are absolutely beautiful Im very happy with

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User's recommendation: I went to PayPal instead of having my information on this site and I still had issues but they got taken care of. Really don’t understand what is going on with their payment method and false purchases but my actual purchases between soap shampoo conditioner and plants are 100% don’t know who’s doing the financial side they got issues

Sidonia Nry

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| map-marker Hedgesville, West Virginia

Problem with ordering

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It's not a complaint. I am trying to order dog tag type necklace for my daughter & her husband. I said I wanted to engrave on both sides of each necklace. I wanted black for her hubby & silver for my daughter. I don't know how but I got I side of my engraving on each tag & everytime I try to fix it nothing changed. So I was calling for help , every phone number didn't work cause I have no computer & I'm not tech savvy anyways . So no complaint just help
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Betty P Xhr

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Have not received item

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Etsy - Have not received item
Etsy - Have not received item - Image 2
I ordered the wakanda forever iron on that cost $5 they took the money but I have not seen the product.
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Loss:
$5
Cons:
  • No tracking of item delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Cicero, New York

Double charge on cc and no order

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I'm still waiting to hear back from customer support to resolve the problem. I was charged double for orders that were canceled with no explanation and no refund yet.
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Ronnie V Npl

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Didnt reciev all my items

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I appreciate Etsy for refunding me for the buyers error. I never talked to an online person just was resolved by emails. Thank you.
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Loss:
$54

Preferred solution: Full refund

User's recommendation: Love Etsy. Just don't expect all buyers are professional.

Lorraine L Awb

I need to call and talk to Etsy, but this phone number is disconnected

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I need to call about my selling account because I got an email that said my charge card was wrong but it is not so I need to call
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Virginia C Qds

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Book not received

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I ordered a book from Read all about it books on Oct 15. Book was supposed to be delivered by November 25. Still waiting for the book to get here. Title of book is Shadow Hunter by Cassandra Clare There a number beside the book store 263396****. Thank you very much. Virginia Clements
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Loss:
$17
Pros:
  • Good delivery

User's recommendation: Be wary of some sellers

Anonymous
map-marker Philadelphia, Pennsylvania

Now happy with Etsy

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I ordered a Hello Kitty grinder before June for my girlfriend's birthday fiance now and it never came and it never came and it never came and I was getting really pissed I tried to contact you a couple times the email type situation and got nothing but I found a phone number and the dude was awesome
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User's recommendation: Good

Traci M Oml

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| map-marker Dallas, Texas

Refund and account

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You are always supposed to give me a refund and it has not came in my account as of yet it's been more than 2 to 5 business days and I want it now it's still great
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User's recommendation: It's ok

Mychelle Fqh

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| map-marker San Diego, California

Unresolved issues

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I made a large purchase with a Shopping Nanzi. Unfortunately I suffered from a stroke right before I was about to open up my little small business.

I got out of the hospital its taking me some time to recover and I went to work with the shop so I could get the final supplies for my company And the shop and close down. Its been six weeks Ive been working on this trying to get the credit trying to get a hold of store and trying to deal with Etsy and getting into my account. They have to give me a simple pin code to get to an $700 credit and they will not supply me with that. I am very disabled now.

And the things that I could do a few months ago Im not able to do right now until I recover and you would think that they would take that into consideration and help me. But I have not at all and its really sad because Ive been dealing with them personally just for the past two weeks After I am since I couldnt get a hold of the shop I am glad started out pleasant and now theyre just not responding. Im getting upset and they claim that I have a store already open but I dont. I started trying to build one and then I got sick and I cant remember.

Need to take into consideration that theres people out there who are disabled need a little extra help. Im to the point of some barest I dont want to contact you guys

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User's recommendation: If you have a disability try to find somebody who can help you resolve any problems. I do not have any family out here by myself. I have nobody to speak for me but if you do of course if he’s a possible confidant

Anonymous
map-marker Miami, Florida

Everything got worked out. Very happy now. Thank you!!!

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To check and see if the retailer received the correct photo for the digital I ordered. When I tried to send my question it wouldnt go through. Issue resolved itself after a few more tries.
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Melinda D Ent

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| map-marker Grand Forks, North Dakota

Mix up on delivery

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Able to get product within 24 hours of reported missing. Pleased with outcome and would recommend Etsy to friends or relatives.
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User's recommendation: They are willing to communicate with their customers and want to help in any way they can.

Dylan L Wqa

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Wrong order

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Etsy - Wrong order
So I had ordered the custom name numbered sweatshirt and instead of receiving the sweatshirt I recieved a t-shirt. I payed for the sweatshirt and everything
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Preferred solution: I would like to get the sweatshirt shipped because I already payed for it and wanted the longer sleeves that the sweatshirt has

Anonymous
map-marker Hamilton, Ohio

Looking for order

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I ordered another order of same items the next day! When will I receive these. They are my main gift this year since my kids asked for money! Thanks Genene Sheridan
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