Frankie P Pan

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Verified Reviewer

Without a trace and X-Files

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I did not receive my two packages I need my packages when is my two packages going to arrive I need my packages
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Preferred solution: Deliver product or service ordered

Frankie P Pan

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Verified Reviewer

My two packages

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Where is my two packages I ordered it last month when is my two packages going to arrive I need my two packages
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Sacramento, California

Can't get my problem fixed

Etsy - Can't get my problem fixed

I would give Esty a big fat 0. I have tried 2 weeks.

Why can they not talk on the phone. Never ever will I shop with them again and nor would I dare have others ship there. They suck! I just tried to stupidly email them.

I even get a chick. She said she would refund me as a first time curtesy. Then she abruptly came back and said, am I the buyer or seller for two weeks straight Ive been pressing the button to speak to somebody that says buyer I obviously know Im not the seller and then when I ask me my name in the email I give them my name and then I say shop management after she stated she would refund the money for first and Chrissy. She asked me to verify and my buyer or seller I said at the very beginning I pressed buyer that she said how she has to transfer me by email to another person by email.

How the *** do you transfer somebody by email to another person and then with that nothing else was said to me not another person came back to talk to me and this is how this continuous draining unbelievable worst experience to get my money back or a refund that this has been because they cannot communicate via telephone. This is sad how the world works never again will I purchase from this company they suck ***

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User's recommendation: Don’t buy in esty this pic is a cheap piece of ***

Thomas S Roa
map-marker Chester-Le-Street, Durham

Fraud

Ive brought this item on your website and the item has not been delivered to me it has been sent somewhere else Ive had a chat with FedEx and he changed the address and Ive put my details down and it did not Mach I want a refund or plz fix the issue and he wont respond back its been 2 days no respond
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User's recommendation: Tom

Anonymous
map-marker Moline, Illinois

I never received my rug I ordered in October

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I ordered a rug in October said it would be delivered November 4 or 5 never received it my phone number is 563 650 ****
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Anne A Man

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Verified Reviewer

Missing order

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Everything is good. Delivery on the way. No problem. Beautiful plaques. Very special Christmas gifts .
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Pros:
  • Handcrafted items
Cons:
  • Never had a complaint

Preferred solution: Deliver product or service ordered

Kim T Uct

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Verified Reviewer

Never reveived order# 296829****

Etsy - Never reveived order# 296829****
Updated by user Sep 28, 2023

No communication and no refund

Original review Aug 29, 2023
I would like a refund of the 51.08 i paid. The seller seems to have vanished. I have communicated with the seller and Etsy. It seems Etsy has suspended this seller so they are not honoring orders. If this is the case, Etsy is responsible to refund me because the seller is now not fulfilling orders. In any event, this has been a very negative experience with Etsy.
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Loss:
$51

Preferred solution: Full refund

User's recommendation: This is the response I received from the seller. If true then Etsy is responsible for the refund.

Paula P Ewx

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Verified Reviewer

I dont remembered what my order was. I didn't received the order

I would like to know what my order was since I DIDN'T receive it. Thanks Reference number 247933****600196****073 Amount $43.28
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Loss:
$43

Preferred solution: I didn't receive whatever I order.

Susan R Mvt

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Verified Reviewer

Looking for my delivery that I ordered from you guys. Thank you very much.

A Blanket name on it Bennett See I ordered that it said it be here by the eighth todays the eighth and its not here yet. Can you tell me whats going on I gave you the right address 7008 Lake Rd., Apt. 122, Woodbury Mn 55125 Villa, thank you very much. Could you get it out as soon as possible Susan Rudolph
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Preferred solution: Deliver product or service ordered

Adelia M Gha

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Verified Reviewer

Lost order

Cant find my order and what a horrible web site! No way to get help or contact some one! No valid phone number
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Loss:
$114

Preferred solution: Deliver product or service ordered

User's recommendation: Beware/ last year I had no problems

Anonymous
map-marker Philadelphia, Pennsylvania

Concerned Consumer

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I used to love Etsy. I have been a shopper for ten years now on there, but hings have changed. It seems to me that sellers have more rights than buyers and it's frustrating. Sellers get your money and you have to hope that you will get your package in a timely manner or if at all. The turn around time is now awful on Etsy. How do I know? I shop online with other places and I get mail order medication. There is NEVER a problem but with Etsy you're now lucky to get a package mailed within the U.S. within a month. Something is not right.
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User's recommendation: Sign up for USPS informed delivery otherwise you won't know. I was informed about my shipping label being wrong and my package was shipped back to the seller. Did the seller notify me? No. They ignored kind, patient emails by sending another package of what....I don't know......just to not lose a sale and refund money!

Miriam R Kry

I’m not too happy because they took the money out of my bank but they didn’t send me my product

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My complaint is that they took the money out of my bank but they never sent me what I purchased. I need to know whats going on do you have the item or you dont if not send my money back to my bank
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Loss:
$65

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Mount Sherman, Kentucky

Return manger

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Yes i ordered a manger and it had three different mangers one small and a middle one and a large on and i orderd the big one the biggest one... and they sent me the little one... i still have the receipt and the package to... i just want to change it for the big one
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User's recommendation: I wouldn't order anything from etsy... I bought a manger and in the photo I seen it had three differnt sizes and I odered the large one and I got the small one

Keylor Dnr

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Verified Reviewer
| map-marker Roseville, California

Poor customer service.

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Etsy - Poor customer service.
Unable to speak to a customer service rep. Tried calling number listed and its the wrong number. Ridiculous
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User's recommendation: Good luck trying to close your account

Sharon W Qfy

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Verified Reviewer

Order issues

Im calling from pissedconsumer.com and I will sue you Etsy for taking my money better call me back. I want a call @ 346-566-****
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Loss:
$65

Preferred solution: I want to get my product before Christmas at the price I was quoted

User's recommendation: Don’t purchase anything from Etsy

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