5.0
Details
Got two items only wanted one
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1 comment
Anonymous
#1178913

That's really an ungrateful to complain about. It's called great customer service and many sellers do nice things for customers.

I'm sure you're just a miserable person who doesn't appreciate someone doing something nice for them. This is the most ridiculous thing to complain about. A simple thank you to the seller would have been the nice thing to do.

I hope the seller didn't have to deal with you crying like a baby over a nice gesture.

Review
#840812 Review #840812 is a subjective opinion of poster.
Service
Etsy Shipping Service
Reason of review
Order processing issue

Short Review on May 02, 2016

Need phone call 207-615-2018 please
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Review
#840146 Review #840146 is a subjective opinion of poster.

NOT AS DESCRIBED | Etsy review from Union, South Carolina

2.8
Details
IF you receive an item not as described and the seller is crooked Etsy can drag an investigation out for a couple weeks even when you have proof of the return with pictures and receipts. Etsy's idea of a CS resolution is to threaten a 'possible' loss of site access but the seller can easily re-open under another name and e-mail. Not a good site when you have problems. No Customer service in place to help the consumer that is reliable and timely. I got a watch I paid a fair price for and it was from England while I am in the USA. I had to send it back and then got proof from the post office in England that it had arrived and still didn't get my money back with any help from Etsy. Waste of time and CS is a joke in my opinion. I had to take it to the credit card company.
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Review
#835480 Review #835480 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • Some good sellers
Cons
  • Provided proof etsy ignored
Reason of review
Damaged or defective
Loss
$164
Preferred solution
Full refund
Tags
  • Stay Away From Oldengent

Bad customer service | Etsy review from Richardson, Texas

I ordered 3 DVD from Etsy. No email messages about excepting order or shipping, only noreply messages to buy some stuff. I received 3 DVD, one on them was empty disk, no recording. There was no phone number of customer service in their receipt. It took me much time to find it on Internet. And I am not sure if this is is right one. I still didn't get exchange and I am still waiting. Don't know how long. Very bad company.I wouldn't suggest to anybody to order from the company with one way communication. There are no words to describe anymore how upset I am, but they want no less than 100 words. Otherwise cannot submit my review. Sorry, sorry, sorry company.
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Review
#835344 Review #835344 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$20
Preferred solution
Deliver product or service ordered

Earring never received | Etsy review from Horsham, Pennsylvania

1.4
Details
Bridal earrings I ordered from Tina eldor jewelery on etsy never arrived Don't order anything from her She dosent even try to rectify the situation I don't know why I have to write one hundred words I will never order from etsy again ruined my bridal gown I couldn't find any replacement earrings to buy to match my tiara that those earrings that I never received that matched it ,she couldn't even trace pkg or express mail to replace despite being told weeks before they did not arrive as ordered she waited till few days before needed to reply then said was holiday over there and couldn't send again in time What a rip off don't buy anything from her or sellers outside the us are rip offs
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Review
#834407 Review #834407 is a subjective opinion of poster.
Cons
  • Rip off
Reason of review
Order processing issue

Nonexistent service | Etsy review from Mahwah, New Jersey

I was interested in an item but had a question for the seller. The site did not allow my email to the seller to be sent, said "check your email for a message from Etsy." There was one email which I opened, went back to the site, got the same message "check your email for a message from Etsy." There were no more messages, I tried to email Etsy, was sent around in circles and was not allowed to send them an email. I shop online routinely and never had such a bad experience. My ebay feedback is 100% positive. Etsy lost my business.
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Review
#831619 Review #831619 is a subjective opinion of poster.
Service
Etsy Customer Care
Reason of review
Poor customer service

1089932842 Review

I place in order on April 7 the order number is 108-993-2842 transaction number is 113-327-0741 I just wanted to know by when I'm going to receive this ?its a replica tote bag I needed before the 15 please if you can call me or email me and let me know . Thank you so much
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Review
#827605 Review #827605 is a subjective opinion of poster.
Reason of review
Order processing issue

Unfair feedbacks | Etsy review from West Hills, California

1.2
Details
The Etsy owners don't have any remorse for sellers. They only take buyer's side no matter how much proof I show. Not only they won't remove the unfair reviews but they won't even allow me to respond to the feedbacks. Very unhappy. These people have no compassion. I have 100% positive feedbacks on ebay and amazon. They won't even listen my side of the story which I have proof too. The Etsy owners don't have any remorse for sellers. They only take buyer's side no matter how much proof I show. Not only they won't remove the unfair reviews but they won't even allow me to respond to the feedbacks. Very unhappy. These people have no compassion. I have 100% positive feedbacks on ebay and amazon. They won't even listen my side of the story which I have proof too.
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Review
#824656 Review #824656 is a subjective opinion of poster.
Cons
  • Did not fix problem
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Etsy Unfair

Review in Luxury / Jewelry category | Etsy review from Pacifica, California

1.4
Details
I made a mistake with an order, I thought wow this place is going to be great! They sent me an email the next morning saying are you sure this is what you wanted to purchase it's a printable item and you chose? so I sent an email back saying no I didn't realize I had made that mistake all only take one thank you very much and I have never heard from them again they took my money my product was late and I needed it for a trip we were going on ruined my whole trip by not sending it to me and never responded back to my email I will never do business with this company again
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Review
#821366 Review #821366 is a subjective opinion of poster.
Reason of review
Order processing issue

Vase Review

I was charged for an item that I never ordered. I ne'er even viewed this item and I do not want it
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Review
#821080 Review #821080 is a subjective opinion of poster.
Reason of review
Pricing issue