Etsy
Reviews and Complaints
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Verified ReviewerWithout a trace and X-Files
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy two packages
Preferred solution: Deliver product or service ordered
Can't get my problem fixed
I would give Esty a big fat 0. I have tried 2 weeks.
Why can they not talk on the phone. Never ever will I shop with them again and nor would I dare have others ship there. They suck! I just tried to stupidly email them.
I even get a chick. She said she would refund me as a first time curtesy. Then she abruptly came back and said, am I the buyer or seller for two weeks straight Ive been pressing the button to speak to somebody that says buyer I obviously know Im not the seller and then when I ask me my name in the email I give them my name and then I say shop management after she stated she would refund the money for first and Chrissy. She asked me to verify and my buyer or seller I said at the very beginning I pressed buyer that she said how she has to transfer me by email to another person by email.
How the *** do you transfer somebody by email to another person and then with that nothing else was said to me not another person came back to talk to me and this is how this continuous draining unbelievable worst experience to get my money back or a refund that this has been because they cannot communicate via telephone. This is sad how the world works never again will I purchase from this company they suck ***
User's recommendation: Don’t buy in esty this pic is a cheap piece of ***
Fraud
User's recommendation: Tom
I never received my rug I ordered in October
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing order
- Handcrafted items
- Never had a complaint
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever reveived order# 296829****
No communication and no refund
Preferred solution: Full refund
User's recommendation: This is the response I received from the seller. If true then Etsy is responsible for the refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI dont remembered what my order was. I didn't received the order
Preferred solution: I didn't receive whatever I order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLooking for my delivery that I ordered from you guys. Thank you very much.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost order
Preferred solution: Deliver product or service ordered
User's recommendation: Beware/ last year I had no problems
Concerned Consumer
User's recommendation: Sign up for USPS informed delivery otherwise you won't know. I was informed about my shipping label being wrong and my package was shipped back to the seller. Did the seller notify me? No. They ignored kind, patient emails by sending another package of what....I don't know......just to not lose a sale and refund money!
I’m not too happy because they took the money out of my bank but they didn’t send me my product
Preferred solution: Deliver product or service ordered
Return manger
User's recommendation: I wouldn't order anything from etsy... I bought a manger and in the photo I seen it had three differnt sizes and I odered the large one and I got the small one
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Roseville, CaliforniaPoor customer service.
User's recommendation: Good luck trying to close your account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder issues
Preferred solution: I want to get my product before Christmas at the price I was quoted
User's recommendation: Don’t purchase anything from Etsy
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