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Do NOT Buy From ETSY.

I had purchased an item a couple of days ago, the money on my card has not been refunded to me, the purchase was cancelled and my account was suspended for absolutely no reason at all. The seller I bought from also said it looked like my order had been cancelled. I didn't cancel anything! Just lost 17 bucks, that's all. *** this website, DON'T USE IT, you'll probably end up suspended for no reason and wasting your money. Considering the amount of negative reviews this site has gotten, I really think this site needs to be taken down. Seems like a huge scam, it's a shame it's still up and running
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Review
#732950 Review #732950 is a subjective opinion of poster.
Product
Etsy Website
Cons
  • Did not fix problem
Reason of review
Poor customer service
Loss
$17
Preferred solution
Full refund

Etsy Online Order Review from Chicago, Illinois

1.0
Details
Etsy, abigail ellison in particular suck. I bought never recvd she held in to my money for 6 days and didn't have a courtesy to say she wasn't shipping it AND THEN CANCELS IT. WHAT A ...
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1 comment
Anonymous
#1081977

WARNING DO NOT ORDER FROM Esty, I ordered through Etsy Web site, I never received the order, I did as followed and sent an email and Never received ANY response back from the seller Jelly Pop Designs AKA Jelly Bean Designs Meriden, CT. USA.

ETSY have zero customer service help.

All they do is give you a pop up to send an email to seller who doesn't respond, or your choice is to go through the Etsy website, which gives you a Case Number and I still have Not heard back from them. I would never order from this more than likely SCAM website AGAIN!!!!

Review
#732765 Review #732765 is a subjective opinion of poster.
Reason of review
Problem with delivery

Etsy App Review

1.6
Details
I jave tried several times to use this Etsey app and in 20 minutes it has crashed 9 times. Are you kidding me. I've contacted Etsey several times only to be told to reload app which I have done and the problem still exists. When are they going really address the issue!!!
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Review
#722588 Review #722588 is a subjective opinion of poster.
Reason of review
Bad quality

Other Product Review

There is an England merchant who is selling crow body parts for I take it, Halloween. This is cruel, disgusting and unsanitary. I'm sure these body parts do not constitute "crafts" ,Cynthia Robinette
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Review
#720136 Review #720136 is a subjective opinion of poster.
I had an order go in the 1st of October and today is the 10th and i have not gotten my payment for the order i have already made and shipped out!! I had to borrow money to make and ship this item because etsy refused to send me my money and i have bills. i got a phone...
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1 comment
Anonymous
#1051800

Paypal is what others recommend to avoid this problem.

Review
#714008 Review #714008 is a subjective opinion of poster.
Cons
  • Not receiving my money
Reason of review
Problems with payment

Deadmau5 Ring Review

I wanted to know about a product (i.e deadmau5 ring) which is $40 USD...so covert to Indian rupee and also size in Indian mili meter measurement....and about shippemnt to India (karnataka) ..
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Review
#710780 Review #710780 is a subjective opinion of poster.

Etsy - Sewing Machine Part Review from Springfield, Oregon

On Sept 25 I ordered something on Etsy for my sewing machine. Then I discovered the part and contacted the seller. He immediately refunded the money and cancelled the order. However Etsy has never sent my refund yet. I wrote to Etsy Trust and Stuart told me I would receive it within 3 to 5 days back into my checking. Now almost 10 days later not a sign of the funds. Why? When the purchase happened the money was removed immediately. I'm feeling like they drag their feet with refunds in order to increase their profits with interest on our money. Makes me extremely angry as I could use that money now. I intend to close my account as soon as I receive the money and never purchase another item or sell on Etsy. Please join me in this boycott. They deserve it. I wouldn't run a business with this practice at all.
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Review
#710548 Review #710548 is a subjective opinion of poster.
Reason of review
Problems with payment

Etsy muzzles buyers and sellers.

If you complain about a seller, Etsy will often remove the feedback because negative feedback means fewer sales for the company. Here's an article about it. http://www.ebay.com/gds/Why-ETSY-is-unsafe-for-buyers-and-sellers-/10000000013523439/g.html Similarly, Etsy has no interest in hearing concerns from sellers either. Instead of a seller support staff they have user volunteers of some sort, the volunteers get to pick and choose whether or not they will answer questions or respond to messages that members must post in public forums. There's no email or phone support, just the hope that yours will be the lucky one that gets answered if someone from the company chooses to respond to the publicly posted questions. And if your question expresses some concern over Etsy policy, forget it, you'll never get an answer. If you want to buy or need to sell, do it anywhere but Etsy.
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3 comments
Anonymous
#1054352

You're lying. This isn't how Etsy's review system works.

They only remove your review if you're literally at fault. You either used foul language in your review or you lied in your review. Those are the only times they'll remove said review.

Liar. Can't stand people like you.

Anonymous
#1073587
@Anonymous

Really “Anonymous", you can’t stand me? That’s a real shame because I just adore you.

I adore you for insisting that no one in the world has ever had an experience that differs from yours. I mean of course you know exactly the experience that every one of Etsy’s millions of users has had. Sure, it’s hard to imagine how anyone but an Etsy employee might know the experiences of multiple users, so that’s weird. I also adore you for trolling a site like pissedcustomer.com just to criticize those who dare be pissed about their customer experiences.

Sure, your attacks on users of this forum might weigh more heavily if they were less anonymous, but then we might see that the only people you criticize are those who have criticized Etsy, and that would bring us right back to the whole ‘must be an Etsy employee' thing. I also adore you for your intolerance of people who are different from you. I mean, if we haven’t all chosen to limit our world experiences to those few experiences that you’ve had then we deserve your contempt.

How dare anyone have something happen to them that hasn’t happened to you. I just adore people like you.

Kyden
#1047343

It's interesting that your link is to an eBay article written about Etsy. My sub-par selling experiences have been on eBay. I'm not saying Etsy is perfect but at least when I've had a concern in the past it has been addressed.

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Review
#708415 Review #708415 is a subjective opinion of poster.
Reason of review
Poor customer service

Sweatshirt Review

Ordered a sweatshirt and never received. Company cant sell with etsy anymore. Then ordered a tee shirt from another.company. It's been two months and nothing. A bunch of.crooks. Good luck going.through hoops trying to get money back from paypal. Never again..order online all the time. Only site ever had things.just never arrive and lose the money. Pissed!
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Review
#700888 Review #700888 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
I ordered a dress for my granddaughter as the flower girl in my sons upcoming wedding Sept 25. The seller, Nolla Colletcions, shows that my order was delivered. It never arrived. When we saw that I had put 12-8 rather than 1218 for my address, they blamed me and...
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2 comments
Anonymous
#1054353

Boohoo. Stop ordering stuff online if you can't be bothered to CHECK YOUR INFORMATION.

Shops have no clue where you live so they have to trust your mishandled information. It's up to YOU, not them.

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Review
#700163 Review #700163 is a subjective opinion of poster.
Cons
  • Etsy help desk was no help and rude
  • Nolla collections rip off
  • Seller closed my case with no resolve
Reason of review
Problem with delivery
Loss
$39
Preferred solution
Deliver product or service ordered
Tags
  • bad seller
  • Flower Girl Dress Disappointment