Etsy Reviews

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New Reviewer

Never received item

Can't get a hold of Etsy or the seller who sold the product to me. Out $109. Have tried multiple times with NO resolution.
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ID
#2747598 Review #2747598 is a subjective opinion of poster.
Location
Wixom, Michigan
New Reviewer

I can't place an order

I need to speak to someone because I cant place an order properly I have several items I want to order but do not want to order them separately I want a complete order I want someone to call me or please give me a phone number that I can call you that is in the US
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ID
#2747472 Review #2747472 is a subjective opinion of poster.
Loss
$75
Preferred solution
Let the company propose a solution

My order i haven’t receive yet!

I ordered some Custom Air Force 1, From Customtre on July 17, 2021, and I were supposed to receive my shoes July 27 - Aug 5. And today is August 6, 2021, and still to this day I still haven't received any emails or updates that my shoes had been shipped! And when I go to his shop on Etsy it says sorry this shopped is closed, and I also tried to email him to I still cannot get in contact with him!
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ID
#2747431 Review #2747431 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

About my purchase

I need my order to come to Ellsworth Ks instead of Minneapolis ks. The shipping address needs to be 407 Missouri ave, Ellsworth, Kansas 67439.
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ID
#2747205 Review #2747205 is a subjective opinion of poster.
Location
Bushton, Kansas
New Reviewer

I need to close my account

Need to talk to The representative becomes my mom wounds close to Etsy and wounder about the sweatshirt

User's recommendation: Stop my account.

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ID
#2747170 Review #2747170 is a subjective opinion of poster.
Cons
  • Closes accounts without giving any reason or heads up
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing package

Etsy are refusing any responsibility for the package. Despite international postal regulations saying seller is responsible until delivery despite whatever shop policy says Etsy say -not us -your loss! Only contactable on their chat line they always cut me off mid chat (Im not being rude)

User's recommendation: Don’t buy from Etsy there is no customer care.

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ID
#2746255 Review #2746255 is a subjective opinion of poster.
Location
Reading, England
New Reviewer

I have a new email address

I have a new email address & need to change it but cant as I cant remember my password Etsy says will email you but I dont have that email address anymore ? Help
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ID
#2746173 Review #2746173 is a subjective opinion of poster.
Location
Waterford, Queensland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Item not as described

Update by user Aug 06, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user Aug 06, 2021
Finally had to go through Chat on Etsy as they were not replying to my emails. They immediately gave me a refund. I was then subjected to verbal abuse from the seller. I left a negative but polite review on her page, only for her to defame me in her response, and gloating that the refund came out of Etsys account not hers. Very unprofessional seller.

User's recommendation: Refuses refunds blaming customer.

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Resolved
ID
#2746137 Review #2746137 is a subjective opinion of poster.
Location
Hemel Hempstead, England
Preferred solution
Apology
New Reviewer

Opening second store

İ am owner of Cotnens store. I sold scarf in past but i am not selling anymore. And i want to open my second store. İ will continue to sell scarves in my second store. The problem is there are feedbacks about scarves in may store. Can i sell scarves in my second store?
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ID
#2745999 Review #2745999 is a subjective opinion of poster.
Pros
  • Some good products and sellers
Preferred solution
Let the company propose a solution
New Reviewer

I don’t know where my order is Now or when I m going to reco

So I made a order and I havent received anything from anyone this is my first time to order from this side and I have no clue what is going on
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ID
#2745417 Review #2745417 is a subjective opinion of poster.
Loss
$26
Preferred solution
Deliver product or service ordered

It’s about an order

Etsy - It’s about an order
Why he said that he doesn't received when I have proof that I send it back .I only need my money back.
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ID
#2744990 Review #2744990 is a subjective opinion of poster.
Location
Los Angeles, California

I received something i did not order. Item was for someone else.

Etsy - I received something i did not order. Item was for someone else.
I received an item I did not order. Item were figurines. Not the spaceship I ordered. I need my item sent to me and want to return the wrong item.
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ID
#2744962 Review #2744962 is a subjective opinion of poster.
Location
Memphis, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issue resolved satisfactorily

Etsy vendor left Etsy without warning and sent payment at just the wrong moment. Etsy does not allow a complaint for one week, but luckily Pissed consumer got me their hidden customer service and was given a full refund.

User's recommendation: Make sure you have Etsy's customer service number before buying, as they are just the middleman between potential scammers and the buyer.

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ID
#2744788 Review #2744788 is a subjective opinion of poster.
New Reviewer

I haven’t got a email to know where is my order or when what I get my orderI placed my order July 9, 2021 I’m getting married next month I would love to have my order please I’m getting married next m

I havent got an email to know when what I get my purchase order no email showing me when its going to come
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ID
#2744344 Review #2744344 is a subjective opinion of poster.
Location
San Jose, California
Preferred solution
Deliver product or service ordered
New Reviewer

No help what so ever

I ordered something on July 20th and it says the latest it would arrive it august 4th and still nothing has arrived you guys keep telling me contact the seller but every time I try to it just says oops an error has occurred and every time I search up the sellers name on the app nothing shows up

User's recommendation: Don’t buy here.

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ID
#2743981 Review #2743981 is a subjective opinion of poster.
Loss
$98
Preferred solution
Full refund