Etsy Reviews

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New Reviewer

Cancel order

Accidentally placed an order I did not want I would please like a refund of $63.84 dollars ASAP please thank you

User's recommendation: Be careful.

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ID
#2649841 Review #2649841 is a subjective opinion of poster.
Pros
  • No contact no help
Loss
$64
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I didn’t received my packet

Etsy - I didn’t received my packet
I called in wait in line for 1hr and 2 minutes and a record message just simple said we are not going be able to answer your call

User's recommendation: Nop.

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ID
#2649612 Review #2649612 is a subjective opinion of poster.
Pros
  • Unusual items
Cons
  • Virtually impossible to speak to someone
  • Lack of communication with etsy customer service
  • Refunded my purchase with no mutual feelings
Preferred solution
Full refund
New Reviewer

My purchases disappeared

I cant find my purchases. I cant find my purchases I cant find my purchases My purchases disappeared My purchases disappeared My purchases disappeared
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ID
#2649469 Review #2649469 is a subjective opinion of poster.
Location
Fair Oaks, California

Refund not being processed by seller

Hello, I am emailing to inform you about a case ( #101812****780) that is opened but not yet closed down since I am still waiting on my refund for never receiving my order. The seller has reached out saying she has tried to issue me a refund but no luck on anything. I am asking if there is any way I can get a refund still on Etsy's behalf if the seller can't give me a refund. Thank you, Sandra Gutierrez
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ID
#2649442 Review #2649442 is a subjective opinion of poster.
Location
Clovis, California

Please cancel my last order of a clustered ring.

I want to cancel my order of a clustered ring I last talked with a rep. from your company and never received the document she told me I needed in order to cancel. Please help me. My cell is 562 228 ****.
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ID
#2649298 Review #2649298 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Paid for an item and have never received it

Etsy - Paid for an item and have never received it
Etsy - Paid for an item and have never received it
These people removed their page from Etsy I believe if you look close to the pants it has their name on it
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ID
#2649041 Review #2649041 is a subjective opinion of poster.
Pros
  • Cool stuff
Cons
  • Bad sellers fraud
Loss
$35
Preferred solution
Deliver product or service ordered
New Reviewer

I’m very happy with the service

Hi I live in London . I'm an artist I want to sale my oil painting . So I want to speak to you about this
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ID
#2648569 Review #2648569 is a subjective opinion of poster.
Location
Wigan, England

I was over charged 142.00

You guys charge me a large amount of money and I only ordered the small bag. I would expect you to pay my money back.
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1 comment
#2029264

They tried to over charge me and I got all my money back and you have to go to the website to delete your account but I don't have to worry they will not be contacting me ever again

ID
#2648312 Review #2648312 is a subjective opinion of poster.
Location
Peoria, Arizona
New Reviewer

Haven't received my order

I ordered three items on Etsy vinyl door sticker vinyl kitchen stickers and a vinyl kids toy room rule stickers and I have not received any of it where is my stuff
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ID
#2647171 Review #2647171 is a subjective opinion of poster.
Loss
$95
Preferred solution
Deliver product or service ordered

Order not received

Ordered items from MicahEJohnson87 on June 11, supposedly shipped on June 17th. She noted items should be received between June 28-July1. Sent 2 emails about the long shipping time...no response. Another customer of her's, posted her item never arrived...it is now past the due date. If my order is not received by tomorrow July 1st. I want a full refund.
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ID
#2646913 Review #2646913 is a subjective opinion of poster.
Location
Oxon Hill, Maryland

Items not recieved

Placed an order with MicahEJohnson87 on June 11, she noted items shipped on June 17, and should be receive between June 28 and July 1st. I sent her an email... no reply. Another customer of her's posted her items had not been received and it is pass the due date. The least she can do is respond. If my item is not received by tomorrow I want a refund.
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ID
#2646867 Review #2646867 is a subjective opinion of poster.
Location
Oxon Hill, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund charge

Etsy - Refund charge
Hi, I sold an item today and almost immediately refunded and cancelled the transaction. I was charged £24 from my bank account to do that. I haven't used any of the money the buyer paid, why was I charged from my bank account since the full amount paid by buyer was still available in my Etsy account? Not sure what happened. Kind regards, Agnes
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ID
#2646624 Review #2646624 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund
New Reviewer

Seller not responding

I have been emailing the seller i bought a $351 helmet from because it was sent &;;;;;;; returned to shipper the same day. And they won't answer me back at all. Im starting to feel like ive been scammed. I have used Etsy a few times but never had an issue.
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ID
#2646538 Review #2646538 is a subjective opinion of poster.
Pros
  • I like site
Cons
  • No help contacting sellers
Preferred solution
An answer from the seller at MRZ helmets

Trying to place an order and it will not go through

I spoke with an Etsy representative and the problem was taken care of quickly. Very satisfied with their quick response. No further issues at this time.

User's recommendation: I will continue to do business with them.

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ID
#2646346 Review #2646346 is a subjective opinion of poster.
Location
Saint Albans, New York
New Reviewer

I have not received my order from March 28 in the amount of $166.88

We ordered 2 hanging basket rattan chairs from Bridget Applegate in the amount of $166.88 ewe have not received them.not too happy righh

User's recommendation: Not too happy at the moment.

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ID
#2646153 Review #2646153 is a subjective opinion of poster.
Loss
$167