Show reviews that mention
order account seller money item customer email service refund customer service
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refusal to refund or exchange

1.0
Details
Made fun of me being a senior citizen gave insults to me harassment A horrible company with horrible customer service.

User's recommendation: Stay away from this company.

View full review
ID
#1958428 Review #1958428 is a subjective opinion of poster.
Location
Smyrna, Georgia

No delivery or communication

1.0
Details
I ordered an item over two months ago. No delivery and no Communication. #160183**** I have been very patient. It is time to follow through. I either want my item immediately or please refund my money. This is quite ridiculous. This does not make me want to purchase on Etsy again, or recommend it to anyone I know. You can reach me at: wm.kibler@***.com Or the ph# listed below William Kibler

User's recommendation: Stay away. Terrible customer service.

View full review
ID
#1958173 Review #1958173 is a subjective opinion of poster.
Preferred solution
Full refund

Issues buying items

I try to buy something but before I do I just want to make sure that I can have it before Thursday
View full review
ID
#1958097 Review #1958097 is a subjective opinion of poster.
Location
Hyattsville, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tshirtscompany2@***.com

Etsy - Tshirtscompany2@***.com
It seems that my store on your site has been deactivated for reasons that I do not know personally, knowing that the store has been disabled in less than 24 hours from opening it, Although I follow the laws of your site, Can you review my account and tell me about the problem, Thanks for your attention
View full review
ID
#1958083 Review #1958083 is a subjective opinion of poster.
Preferred solution
my accont disactivated

Problem with the order received ID # 190089****

Etsy - Problem with the order received ID # 190089****
This order came and crushed and plays are dead. These plants are not mature enough to be planted already dead. Please get back to if you want it these dead plant to be returned. If you want the picture pls send me an email to up load the picture. I already sent the picture to Etsy email transaction@***.com Please respond Thank you. Obaid

User's recommendation: I will see.

View full review
ID
#1958059 Review #1958059 is a subjective opinion of poster.
Preferred solution
Full refund

Contact seller

Need assistance contacting seller J Kay
View full review
ID
#1957935 Review #1957935 is a subjective opinion of poster.
Location
Paterson, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ordered something that never arrived

I need help. The pkg I sent to my daughter was supposed to arrive on May 26th. Today I got an e-mail to review the item and called her to see if she just got it. Its a gift to my grandson. She never received it? Ive been trying to find out where it is? I cant find a tracking number? Audrey 516-972-****
View full review
ID
#1957392 Review #1957392 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

It’s about an order

1.0
Details
I ordered on etsy on May 14th . since then I have not been able to access my account or contact etsy or the seller . I keep emailing and trying to call but can't get a response from the seller or etsy . they robbed me I feel like and its not ok .

User's recommendation: Do not buy from etsy !!!!

View full review
1 comment
Anonymous
#1870461

Same experience. No product, No service.

No refund. They take your money and run

ID
#1957372 Review #1957372 is a subjective opinion of poster.
Location
Los Angeles, California

Problems with order

Order number159377**** Apache Indian broken Order number 160351**** Indian Princess duplicated
View full review
ID
#1957306 Review #1957306 is a subjective opinion of poster.
Pros
  • Great merchandise
Cons
  • I just want to talk to a knowledgeable etsy person
Preferred solution
Let the company propose a solution

One broken and one duplicated

Order number159377**** Apache Indian broken Order number 160351**** Indian Princess duplicated
View full review
ID
#1957297 Review #1957297 is a subjective opinion of poster.
Location
Denver, Colorado

Not received my parcel.

Hi Made a payment of 11.76 for a bird box but did not received it Thankyou Diane Fitzgerald 30 Bamford Grove ashton under lyne Ol69be. 0779050****.
View full review
ID
#1956854 Review #1956854 is a subjective opinion of poster.
Location
Stockport, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Item hasn't arrived yet.

My case was preset on may 8 2020 and set to be shipped today may 21- 29 its the 29th and the tracking number says its still at The post office! Why?
View full review
ID
#1956287 Review #1956287 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

My account was deactivated not sure why & money gone

My account was deactivated I dont no how & why . All my revenue was taken . I had unhappy customers but how can I do anything if I cant get into my account Ive been trying to contact someone for weeks ,& now yall just refund all my customers & people lie to get over . If Im unsatisfied Id return not say wasnt what was expected. & yall just gave $$ back no proof ..I need a call ASAP
View full review
ID
#1956087 Review #1956087 is a subjective opinion of poster.
Service
Etsy Seller Program
Cons
  • No contact via email for customer service
Loss
$500
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No refund or exchange

1.0
Details
I accidentally ordered the wrong size lamp globe. I paid them 128.00. They refused a refund or an exchange. They were insulting harassment and made fun of me as a senior citizen. They are thieves. A horrible company. Beware of them.

User's recommendation: Stay away from this company.

View full review
ID
#1955993 Review #1955993 is a subjective opinion of poster.
Pros
  • I feel taken advantage of
  • Etsy is crooks
Cons
  • Steel your money
  • Customer service is the worst
Loss
$128
Preferred solution
Full refund

I ordered something that never arrived

Refund request due to late shipping
View full review
ID
#1955588 Review #1955588 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • Will never use this site again
Loss
$60
Preferred solution
Full refund