Etsy Reviews

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TV commercials

Your new tv commercials are horrific. Not sure what PR firm you use, but you need to fire them immediately!
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ID
#2641463 Review #2641463 is a subjective opinion of poster.
Location
Hartland, Michigan
New Reviewer

Didn't get right order

Hi I didnt get the right package I tried to contract the seller I emailed him six times within a week since I order the package I didnt hear a thing back front he seller I order a pair of Louis vuttion shoes From the seller and I got a package of ray bans I didnt order ray bans I am trying to figure out what going on with my package here is my order number that I got from the seller John order number 207522**** and I purchased the shoes on June 5 2021 when I open the package is was not shoes and I would like to know what is going on and why I didnt get the right package . Kristine
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ID
#2640480 Review #2640480 is a subjective opinion of poster.
Pros
  • Prices seem tempting to get the customers and rip them off
Loss
$162
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account was hacked and my card was used

I received a text message from Discover that my card was charged $215.00 from Etsy. I have not ordered from Etsy since April and when I did, I was ordering Disney Minnie ears for my trip. I did not place an order for some sort of Nike shoes, that It says I did. My account was hacked and charged. I need this revolved as soon as possible.
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ID
#2639761 Review #2639761 is a subjective opinion of poster.
Location
Dayton, Ohio
Loss
$215
Preferred solution
Full refund

Seller closed store and never sent item

I opened a case nearly 2 weeks ago and have heard nothing. Bought item, was never shipped, went to message seller and the person closed their account and store. Have heard nothing from Etsy and cannot even find a way on the app to contact Etsy.

User's recommendation: Personally I wouldn’t use Etsy at all.

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ID
#2639568 Review #2639568 is a subjective opinion of poster.
Location
Franklin, Indiana
New Reviewer

Have not received order

I put in the wrong email address. However I signed in as a guest and still have not received my order. Its been over two weeks

User's recommendation: Use Amazon.

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ID
#2638927 Review #2638927 is a subjective opinion of poster.
Pros
  • No pro all negative
Cons
  • Not being able to talk to customer service
Loss
$17
Preferred solution
Deliver product or service ordered
New Reviewer

Late delivery

I have not received my purchase, and when I try to track the delivery, I can not find my order in the Purchase and review. Order was made on Sun 20th 2021 Order number 209082**** Translation ID 249725**** Please follow up on my complaint and get back to me as soon as you can. Thank you K. Abraham
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ID
#2638499 Review #2638499 is a subjective opinion of poster.
Pros
  • Lots of choices on products
Cons
  • Inconvenient to get through customs service
Preferred solution
Let the company propose a solution
New Reviewer

Where is my order...I order in May 20, 2022

Order number # 205918**** I want my order or I want it canceled.,,there is no reason I have not gotten it yetyou took the money now where is my order?

User's recommendation: Not my concern.

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ID
#2638357 Review #2638357 is a subjective opinion of poster.
Cons
  • Long time delivering an item that i ordered
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

See more details below

I will not likely to order from your company in the future especially a time sensitive item!! I was so embarrassed to go to a graduation party empty handed I was told when ordering I would have the bag in one week from ordering but didnt receive it for a week after the party I was not at all happy with how my purchase was processed!!
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ID
#2637617 Review #2637617 is a subjective opinion of poster.
Cons
  • Lack of contact
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Scam Transaction #247829****

Please be ware that the USPS has confirmed I was scammed by Etsy seller FairyStevens whose personal email (supplied by Etsy chat rep is seriouslygarden8707@***.com I can forward the original email from the PostMaster of my town to you if needed. Here is a copy/paste of the email as well: Frechette, Susan M - Nashua, NH (Susan.M.Frechette@***.gov) To:you Details We believe the customer in New Boston was scammed as the package with that tracking number was sent to an address in Keene, NH. See the image below. ( I cannot paste the image here but if you have an email I can forward to let me know. My email is suobrien@***.com )

User's recommendation: Don't use Etsy.

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ID
#2637105 Review #2637105 is a subjective opinion of poster.
Location
Amherst, New Hampshire

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Someone keeps placing fake orders and sending me gmails

Someone keeps sending me fake info saying they purchased and received my product and it's becoming concerning they did it 4 times already and I need them blocked and banned
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ID
#2637034 Review #2637034 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
This person blocked and not allowed access l
New Reviewer

Damaged item

Etsy - Damaged item
The product was damaged when I received it. When I received this in the mail everything had spilled out and asking for a refund please.

User's recommendation: Make sure tI ask about the return damage product procedures.

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ID
#2637013 Review #2637013 is a subjective opinion of poster.
Loss
$27
Preferred solution
Full refund
New Reviewer

Account error

Error 429. Can sign in with phone but not computer. Tried changing password through link you sent to my email. Wouldn't let me load the page in order to change my password.
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ID
#2636938 Review #2636938 is a subjective opinion of poster.
Location
Decatur, Alabama
Preferred solution
Error 429

My order was NEVER delivered

Etsy - My order was NEVER delivered
I bought a pair of jewelry back in May and after a while I never received them. I asked for a refund in which I was refused cause he claimed he can't make overseas shipment go faster. I asked again the next week and same response. I told him that one of the reasons I needed the refund was cause I needed the money and he replied saying that if I didn't get them by the 25th of this month he would reimburse me. He won't do it cause he says it's on the post office not him. He never mentioned any reason other than me not getting them for him to do the reimbursement
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ID
#2636934 Review #2636934 is a subjective opinion of poster.
Location
Cleveland, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible service

Ordered prints 6/6. Arrival 6/12 , new arrival 6/19,6/25.its 6/26 not here. Where are my prints? I dont think this should be so hard.

User's recommendation: Do not do business.

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ID
#2636484 Review #2636484 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

ORDER NOT SHIPPED!!!!!!!

My order never got shipped I AM FURIOUS!!!!!!!! ETC ETC ETC ETC ETC ETC ETC ETC ETC ETC ETC ETC ETC ETC

User's recommendation: Don’t use Etsy very *** unprofessional!!!!!!

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ID
#2636426 Review #2636426 is a subjective opinion of poster.
Pros
  • Many sellers
Cons
  • No accountability by etsy
Loss
$32
Preferred solution
Deliver product or service ordered