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No response from a Seller or Etsy

Update by user Nov 04, 2014

Since I was unable to get any action our of Etsy, I started a transaction dispute in Paypal, then called them on my urgency to get the issue resolved since I am working on costumes for show. They gave me the seller's phone number so I contacted her directly only to find out that she has no internet connection at her home and had not been able to check her email, etc.

for about a week, but had also been having issues as a seller with Etsy.

The fabric I purchased was supposed to be mailed out today. We will see if I receive it by the end of the week.

Original review posted by user Nov 04, 2014

I purchased some plaid taffeta fabric from a seller (East Coast Accessories) on Etsy (Oct. 29th). I have tried to communicate with the seller (six emails or conversations) for a week now, but have received no response. I have also made an attempt to contact Etsy for some help, but with no response. What a sham!!!! If they cannot conduct business accordingly and in a professional manner, they should be shut down. At this point, I cannot open a case for help, cancel and get a refund unless I dispute through PayPal and I really want that particular fabric, or I would not have purchased it. I will no longer after I get this debacle cleared up purchase anything through, sell or recommend Etsy to anyone!
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Review
#553890 Review #553890 is a subjective opinion of poster.
Cons
  • No response from seller
  • No shipping by seller
  • No response from etsy
Reason of review
Poor customer service
Loss
$26
Preferred solution
Deliver product or service ordered
1.0
Details
I was a seller on Etsy for almost a year. I have had 999 sales as of today. Because I used the following words or put a photo I took myself, I was kicked off today. Here are my infringements. 1) used the word M&M on these little cabochons which said M&M on...
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4 comments
Anonymous
#1178925

You broke the copyright infringement rule, so you deserved to get kicked off. The rules are there to protect the customers.

Besides, shame on you for thinking you were above the rules. You got caught and others will too.

I report rule breakers when I see them and report to the company itself, if it's a copyright infringement, because there are many honest sellers working hard to be overshadowed by people like you.

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Review
#541792 Review #541792 is a subjective opinion of poster.
Loss
$8000
I have been conned out of a lot of money from this fake seller on Etsy. I wish I had done a search into this *** artist before parting with my money. I was sold 2 fake Djinn rings and several spells. None of these items worked and I received no refund at all. She...
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4 comments
Anonymous
#973386

Hi,

I just got 2 spells from that shop..Uhm they call themselves differently now. One of them is Tess...I hope this is not a scam, or else I won't be seeing my ca$h again...

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Review
#539072 Review #539072 is a subjective opinion of poster.
1.0
Details
Through various screen/store names I have been there from the beginning and I have watched the website decline from a handmade utopia to the 7th level of *** for handmade sellers. Here is just an outline of some of the major problems (there have been dozens more than...
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1 comment
Anonymous
#1202245

Etsy steals designs, ideas and eliminate any other vendor that can compete with them, the reason is that employees/staff are able to have stores too. My stores have been suspended due to policies infraction that lot of others vendors also sell and still are open. It doesnt look that a fair plain field for everybody.

If they see that your store is doing good, they will copy your model/merchandise and kick u out of their site.

Review
#529628 Review #529628 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Poor customer service
Preferred solution
Better customer Service Staff And Ability Of Upholding TOS

Etsy - Shorts Review

I bought a pair of shorts from DENTZ DENIM and they were garbage! They were seriously the most poorly made shorts I have ever purchased. Everything was wrong. The fit, the color, the detailing, and there was lint and hard to pick out fuzz balls all over them. I contacted the Caroyln Dentz (seller) and I told her about the poorly made product I received. The communication between us was prompt, until I complained. I sent the shorts out to be returned and I haven't heard back from her, so there goes my money down the drain. I had no clue how a seller with such poor customer service and products is still in business. What a joke. Have fun scamming the next sucker Caroyln Dentz!
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Review
#528253 Review #528253 is a subjective opinion of poster.

Unreceived Item Review

Purchased an item with Wing at Forest Girl Design from Los Angeles on June 13, 2014 and never received my goods. This is terrible business. Theft! This is her email information: forestgirldesign@gmail.com
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Review
#526902 Review #526902 is a subjective opinion of poster.

BUYERS BEAWARE ETSY CONSUMER PROTECTION POLICY STINKS!!!

ETSY DID NOTHING TO ASSIST WITH A SELLER THAT WENT MIA FOR A WEEK AVOIDING A REFUND N A DESTROYED ITEM!!! ETSY policy is that they do not help for 14 days after you get ripped off...unlike EBAY who are on the phone within minutes to resolve your issue. ETSY you get lame managers with NO POWER TO ASSIST give you lip service as you Waite for a seller to decide to get back to you with a refund. ETSY is a robot site with endless articles on what to do when you get screwed by a dealer...STAY OFF ETSY!!!!
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Review
#520932 Review #520932 is a subjective opinion of poster.

Etsy review: Review about Unreceived Phone Cases

Hey to you sir, I bought from you 60 days ago 2 galaxy 4s Chanel cases, I haven't received them yet, I ask you or you send me back my payment or you may send me back the 2 cases that I ordered, thank you agin... Akram Mansour Akrm1906@gmail.com
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Review
#516209 Review #516209 is a subjective opinion of poster.
I never received my items. I initially purchased items back on April 18,2014. With the under stand that it may take a month to get the finished product. I had been person emailing seeker on several occasion with the hopes of again getting my purchase. We even talk...
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3 comments
Anonymous
#963102

Why are you anonymous when you post personal information on someone else?!?! The seller should post all of your personal information so other sellers can block you. Really low to post about deceased child!!!!

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Review
#514742 Review #514742 is a subjective opinion of poster.
Loss
$264

Not Received Order Review

STOP ESTY PLEASE!!!!!Total scamming site, esty don't care, think they work together to ripped people off. I ordered 2 dresses, paid in full, 147$ no item received, seller no longer exists after transaction.
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Review
#508515 Review #508515 is a subjective opinion of poster.